The therapists and psychiatrists are quite helpful, with one exception: They are not good managers…read more The receptionist desk is a crapshoot. Sometimes you get a receptionist who is friendly and helpful, other times you draw a receptionist who goes out of her way to be unpleasant. As to the latter, if there's a way she can give you bad service, she does it. So the treatment you get depends on who's on duty when you come in.

The location isn't the easiest to access, you have to park down the street a little bit unless you…read morehave an afternoon visit. The building doesn't look like a doctor's office at all from the outside. This being said, the rest of my experience was amazing. The receptionist was very helpful when I called to make a new patient appointment, and when there were issues with my insurance, she worked with the company for the entire hour I was in my appointment. I saw Dr. Moss. I waited less than 5 minutes in the waiting room, and since I arrived early, I was seen right on time. Dr. Moss is a great listener. She offered advice but didn't give the impression that her way was the only way. She helped me come up with some strategies and "goals" that seem realistic and greatly reduced my anxiety. She made sure to ask if there were any "pressing" issues that we hadn't covered before I left. Overall, I've had a wonderful experience with this practice and Dr. Moss.

Told me to "COME BACK WHEN I AM BETTER"…read more I had high hopes, but was let down in all the ways. - They don't know what lactose intolerant means. They gave me dairy multiple times, so I had to skip eating. Bc of that I was then given a small shake - I asked to address this many times but was dismissed - everyone was given the same bland food, same portion sizes, etc - showers are shared by men and women. Men were the attendants during my short time there - One of my medications is $13k/month. It HAS to be kept refrigerated. This is clearly marked all over. I had to raise hell to get them to put it in the fridge before it went bad - meds were changed without discussing with me or my prescribing doctor(s). this is also written on my med bottles too - meds were denied when needed ex I HAVE to have sucraid and hyoscyamine anytime I eat or I end up in the ER - They blew out all my veins on my arrival day trying to get blood work. Demanded they try again the very next day, but everyone knows veins need time to heal after being blown. Talk about painful and pointless - their daily schedule says - as able - but they strongly discourage getting rest in your room. It is not approved. - activities they demanded participation in = --- 'yoga' which consisted of someone in a cold harsh monotone telling to do stretches. Bright harsh lighting, no soothing music or any music at all. As a yoga teacher, no this is not it. --- group therapy, was a joke. The therapist(s) treated everyone like children and said the most basic things. No one ever shared or was able to open up for this reason

I would give zero stars if I could. My experience with the staff was extremely disappointing and…read moreunprofessional. Due to HIPAA/privacy laws, I cannot share specific details, but I would not recommend this location based on the care and communication I experienced.

i have been working with dr. whitenack for over 7 years. i'm in my 60's, married 40+ years, raised…read more2 children and have an mba with a 4.0 gpa. i've worked in finance my entire career and been around the block a few times in my life. i find dr. caleb whitenack the best psychiatrist i have ever worked with. my son began seeing a psychiatrist in 2nd grade, diagnosed with ocd that was a huge alteration to daily life, even challenging today in his 30s. the physician was very good with degrees from duke and yale. this was my first time working with a psychiatric. since this time, i have worked with numerous psychiatrists for my son, my daughter with add and my own personal challenges. what i find outstanding of dr. whitenack, in addition to his clear expertise in the field, is his ability to actively listen, clearly connect with his patients, articulate clearly, be professional and is blessed with great intuitiion. this by itself makes an amazing psychiatrist. although, he additionally goes out of his way to seek and quickly provide the most cost effective ways for patients to acquire and afford their medications. even knowing local discounts for specific meds and rx cards that work best. this is critical to many patients. i personally know individuals who have stopped taking medications because of cost, which has been detrimental to their health. in summary, he is an expert, has the full package of personal skills to successfully connect with his patients and be knowledge of medication avenues for patients to successfully acquire them. everything that gives his patients every possible opportunity for success. amazing caring expert!! cynthia w.

Seeing Dr Whitenack has been life-changing for me. He is an excellent listener, thorough and…read moreknowledgeable. In a few visits we had a plan that is working so well, I fell like I am living my life again. The office is friendly and comfortable, and he is so kind and easy-going, the whole experience is a positive one. Dr Whitenack is a great asset to our community!

I inquired about seeking services from this company, specifically Dr. Sophia Caudle. Dr. Caudle…read morerecommended that we first meet via Zoom to "see if we were a good fit". Prior to the meeting, she asked that I fill out several pages of paperwork, one of which included my credit card information. I did so, but told her that I wanted to know up front if any charges would be placed on the card. At the end of our Zoom meeting, Dr. Caudle informed me that she didn't accept my (BCBS) or any other insurance and that she would be charging $300 to my credit card for the Zoom meeting. After I expressed concern about being charged $300 for what she described as an informal meeting prior to beginning any treatment services, she sent me a series of belligerent emails where she claimed that "her time was worth it" and that the cost for this meeting was "in the paperwork that I signed". Neither of these things were true and her unprofessional behavior makes me wonder about how she could possibly be effective as a therapist if she is unable to be honest with her clients. She advertises online that she has offices in Wilmington, but after speaking with her she admitted that even that was not true. I would recommend that anyone seeking the services of this doctor seek care elsewhere as she is completely deceptive in her practices. I am also filing a state board complaint against her over this incident.

From the owner: Bull City Psychotherapy is the largest sex addiction practice in Raleigh Durham, North Carolina…read morewith a comprehensive program offering a full service, one stop experience for clients including, both individual and group counseling, as well as medication management, functional nutrition, massage, and acupuncture.

When I'm asked for a referral, Beth Newton is the first name that comes to mind. She is a wonderful…read moreclinician!

I refer to Beth Newton, LCSW frequently for couples therapy. Being a couples therapist requires…read morethoughtful and dedicated evidence based training and I refer to Beth because she, unlike any other couples therapist in Durham, dedicates the time and devotion to the proper training. Many therapists say they work with adults, children and couples. There is no way to be adequately trained in all three. Beth is singularly focused on couples. That makes her outstanding in the field.

Lifeologie Counseling is one of the warmest most informing environments i've ever been in! Love the…read morestaff!!

I have been a client of MPH for several years, and recently had my teen start therapy as well. MPH…read moreis always a good place to turn to, their staff are all very friendly and professional as well as personable and understanding. We highly recommend MPH for all your mental health needs. You need to have patience when you first arrive, but they provide the best people to have on your side.

I recommend the telehealth appointments because its the wave of the future. Often times, our lives…read moreget busy and doesn't permit us to occupy the same space as our counselors. Therefore virtually telehealth appointments is like you never missed an appointment or time to progress in treatment progress. I had the privilege of connecting with Mary Linker over the past 6 months and it has been a godsend for overcoming my battle with PTSD. Which has successfully turned my life around, in addition taught me strategies to maintain a mental and physical balance to be the best man I could be for my family. If it wasn't for Mary Linker and MindPath Care Center I honestly feel my life would have not have seen a 360 turn around. If you are looking for Mental Health Care Center that employs the best and provides the greatest therapy for your condition. Please look no further. #AwesomeHealer