If you're reading this I know you're having a hard time. But Big Bend Hospice is a really nice…read moreplace. You will have 24 hour access to your loved one. Parking is free and there are several restaurants in the area. The rooms are large and comfortable with cable tv and plenty of seating. The chairs fold into beds if you want to sleep over. My loved one had a private room and restroom with a shower. It's more peaceful than a hospital. There are fresh flowers and hummingbird feeders outside the windows. Watching birds compete with a squirrel for food was a welcome distraction. Unfortunately, the main gazebo was occupied by a smoker. But there are quiet places including a reflection room with a guitar you can borrow and outdoor seating throughout the space. A musician came by and sang to my loved one. Volunteers will occasionally relieve you if you don't want to leave your person alone. A church left a basket of snacks & beverages for the staff and visitors. There's a kitchen area with a full-size fridge, microwave and plastic utensils so you can bring or reheat meals. My loved one was regularly bathed and cared for. But it was difficult for me to grasp that patients aren't encouraged to drink water or do anything that will prolong life. The goal of hospice is to prioritize the patient's comfort and dignity and to support the family. The staff is accessible and caring with one exception. The first nurse I met was miffed when I asked about how often my loved one would be turned to prevent bedsores. But you have to advocate if they can't speak for themselves. Overall, I wish my loved one could have gone to BBH when there was still time to appreciate the surroundings. I recommend Big Bend and I hope this review makes your decision easier. Hugs!

The beauty of hospice services is they are designed to meet you where you are. Whether you live in…read moreyour own home or apartment, the home of a family member or friend, or in an assisted-living or nursing home facility, hospice services are accessible to all eligible patients. Their services are even available in hospital settings.

Please be advised that Vitas purchased Covenant Care which has significant neglect reports and…read moreextremely poor reviews. This is the same agency under a new name. Do your research and proceed with extreme caution. I have 100% utilized this agency as a paying customer for months so this review is authentic and warranted.

From the owner: If you or a loved one is facing a life-limiting illness, VITAS Healthcare can help. We focus on…read moreyou, not your disease, to ensure comfort and dignity near the end of life. VITAS provides you and your family with a team of hospice professionals--physician, nurse, hospice aide, social worker, chaplain, volunteer--to meet physical, emotional and spiritual needs. We care for you wherever you call home--a private residence, assisted living community or nursing home. If symptoms become severe, we have Intensive Comfort Care, shifts of 24-hour continuous care until symptoms are under control. For those symptoms that cannot be managed at home, VITAS also provides inpatient hospice beds and units in local hospitals. With VITAS you're never alone. We're available 24/7/365, with support available even on holidays and weekends. In the transition from hospital to home, from curative to palliative care, from chronic to end-stage disease, VITAS is with you every step of the way.

When my mom's condition deteriorated and doctors told me hospice care was recommended, my heart was…read moreheavy. I told them Gentiva was our choice. The caregivers remembered my mom and I from my dad's passing. It was like having a friend with me, as we walked the path with my mom. I hope you don't need these services, however we know we all come to the end of this life, so when you do, Gentiva will take care of you & your family during the worst times.

Words cannot fully express the quality of care provided by the entire DaySpring team. From the call…read morecenter to the folks providing frontline care; home health aides, nurses and case managers all provided compassionate care. I highly recommend Day Spring Hospice.

From the owner: DaySpring Hospice is a locally-owned and managed hospice agency serving the Wiregrass area since…read more2003. We integrate and address the diverse, seen and unseen needs of patients and their families. The emphasis is on comfort care (pain and symptom control), maintaining dignity, and increasing quality of life, rather than curative treatment. Hospice recognizes that every individual is different, therefore the hospice team creates an individualized plan of care to meet the specific needs and wishes of the patient and their family. Hospice staff members are available 24 hours a day, 7 days a week, 365 days a year. Hospice care can also be provided in other locations such as assisted living facilities, nursing homes, or other long-term care facility. Our "Circle of Care" concept surrounds the patient with support, ensuring the highest possible quality of life. DaySpring Hospice provides support to natural helpers, including family, friends, personal physicians and members of religious or social groups. The "Circle of Care" Teams are dedicated to helping the patient maintain his/her dignity, increasing their quality of life and providing comfort - not only for physical symptoms, but also for their emotional and spiritual needs.

Wish my niece never had to go in but the care was very good for her short time there. Happy could…read moresleep there. Was pleasant when having fresh ramen bowls delivered there. Floors do get dirty quick when you have a lot of visitors. Bring a swifter.

They are allowing my mom's boyfriend to administer medication and make medical decisions on her…read morebehalf without contacting the next of kin which is her adult children. My mother doesn't have a POA. The hospital also allowed my mother to sign a DNR under heavy sedation without contacting next of kin. I am currently seeking legal counsel about this matter.

Although my daughter was only taken care of by Covenant for a short while, we were very pleased…read morewith her caregivers --- especially Lindsey and Britanny. Lindsey texted me , late at night, on her "free time," because she knew i was worried about my daughter. And Brittany was very sweet and helpful to us, when our loved one was leaving Florida and would no longer be under the care of Covenant. Britanny showed us all the things to do, involving the care of our Suzie.

I have a very dear friend in this care and we are most disappointed in the equipment service…read more The nurse, social worker and pastor have all been fantastic and very caring. It's the equipment service that has been lacking. They brought her a hospital bed on a Friday and the first mattress wouldn't blow up. She slept on the bars for three nights because of the faulty mattress. On that Monday they brought another mattress at 6pm that night. We had to move her to replace and make up the bed. That one lasted maybe a week. She is back to sleeping on the bars. We had to add a pillow beneath her bottom and a thick quilt to make it passable to sleep. Again we are waiting for another mattress since last week. This is Tuesday! It seems that no amount of calling to Pensacola helps to get her the equipment. This is Tuesday and she is still waiting for help - a new bed or a better mattress. I am so disappointed that a company/service that advertises being caring and giving comfort for the last days of a person's life is so callous to her comfort. This has not been comfortable for her to spend her days and nights in an inadequate bed.