I truly loved Vitas until my father died. He was not a patient however, my grandmother was. He…read morecalled on call emergency the night before he died. The on call nurse went over to my grandma's and dad's house with her husband that isn't an employee and never had a background check. The next morning he was dead. I found out from friends of mine the stuff that that the nurses were saying about my father after he was removed from the house bybthe funeral home. As the daughter, it hurt my feelings terribly. I'm just sharing my experience with Vitas as I wouldn't want other families to deal with this!! Everyone deserves respect. My father never ever in his life talked bad about anyone. matter of fact, he would give his shirt off his back to anyone that needed it. So with all this being said, please choose wisely when looking for home health care for your loved one!!

From the owner: If you or a loved one is facing a life-limiting illness, VITAS Healthcare can help. We focus on…read moreyou, not your disease, to ensure comfort and dignity near the end of life. VITAS provides you and your family with a team of hospice professionals--physician, nurse, hospice aide, social worker, chaplain, volunteer--to meet physical, emotional and spiritual needs. We care for you wherever you call home--a private residence, assisted living community or nursing home. If symptoms become severe, we have Intensive Comfort Care, shifts of 24-hour continuous care until symptoms are under control. For those symptoms that cannot be managed at home, VITAS also provides inpatient hospice beds and units in local hospitals. With VITAS you're never alone. We're available 24/7/365, with support available even on holidays and weekends. In the transition from hospital to home, from curative to palliative care, from chronic to end-stage disease, VITAS is with you every step of the way.

My mother passed away in December 2023. I hoped to rely on First Light for help me with her care…read morebut I never knew from 1 day to the next if First Light's employees would have any training or not. There were only 3 that had adequate training Most employees had no training at all. They consistently were inconsistent in the quality of care, my mother received. The week Thanksgiving, while I was at work, my mother ended up on the floor. She had fallen several times, so this was not a surprise. However, she was in a great deal of pain this time. I looked back at the camera and had a clear view of what happened. The inexperienced First Light Employee had used the gate belt to tug on my Mama for about 15 minutes straight, trying to get her up. It was after she was unsuccessful that she called me to report the fall. I immediately told her "do not try to get her up on your own. Call 911." At that time she called 911. My mother was in such pain that she never got out of bed again. I hope First Light has improved their training of their employees. I took off work to take care of my mother and eventually lost my job as a result. I told First Light that I did not need any workers that were inexperienced. I continued using their services while staying at home with Mama. I named the workers that I knew would be of help. They began sending those 3 workers. Then, on December 8th, they sent another worker with no experience. I called and fired them.

From the owner: First Light Home Care is a national franchise caregiving agency located in Dothan, Al that services…read morethe Wiregrass area including Houston, Geneva, Dale, Coffee, Henry and Pike counties. We have experienced individuals that help assist the elderly and diaabled persons that need assistance at home with daily living activities. Duties include meal preparation, light housekeeping, transportation, med reminders, personal care assistance with dressing, bathing, and personal hygiene. First Light provides minor care shifts of 4hrs/ one day a week up to 24/7 care. Please give us a call today to discuss your family needs.

Amazing hospice care. Every person at this company, from those who answered the phone all the way…read morethrough the nurses and doctor were the best! They were all very kind, compassionate, helpful, supportive, knowledgeable, professional and expeditious. Top notch care and top notch service. They were very quick to respond to every need, big and small. I highly recommend this company.