During his recent final 12 days, my husband received extraordinary, respectful, attentive, superb…read morecare from everyone at the Hope Health Care facility. Every member of the staff, the doctor, RNs, CNAs, leaning people, also made my many daily hours there as easy as possible. These kind souls gave him, me, our family and friends every possible measure of compassion and comfort 24/7.

I can not give a high enough rating for Hope Healthcare. There attention to my mother's needs was…read moreoutstanding. A special shout out to Kelly and Casey but everyone I delt with were professional and courteous. Thank you. Thank you Thank you.

My husband was there for rehab from the hospital after falling at home. The nursing and CNAs were…read moregood but as far as communication goes not great. I was told of appointments and tests done after the fact. When I asked about this did not get a definitive answer. Would not recommend this place at all. The place is beautiful but looks can be deceiving.

Halloween Spooktacular . My mother-in-law has been at Saint Elizabeth's since 2017 & I can not say…read morehow blessed my husband and I are for this. Besides the visual appeal Saint Elizabeth's excudes, because it is beautiful it's really the care that my mother in law receives that is beyond comprehension. We have worked with many staff members over the years and every one of them has been passionate about the work they do. We are completely confident that she is receiving the best care available. These pics are of just one of many events Saint Elizabeth's put on. There were so many decorated pumpkins to see and it was all due to the residents, staff and visitors who took the time to provide them. My mother in law has Alzheimer's so we live in the moment, and she had such a wonderful time going through the rows of pumpkins, it was such a wonderful time had by all.

spent 3 weeks there, first week alone, then they filled the other bed in the room... The man behind…read morethe curtain was elderly and needed a Hoyer lift to get in and out of bed and be changed and what not... Had trouble with many of the CNA's not speaking English very well, but they usually respond to the call light quickly except for two different times when there was a long delay... there was a lady across the hall who was out of it and she would scream all night multiple days per week... they did not seem to have any solution for that. So Sleep was a problem. I guess the physical therapy and occupational therapy I experienced there was somewhere near adequate. Staff is generally very friendly, did not meet anybody i did not want to have caring for me. They accommodated me having some food brought to me from my house or the grocery store and let me store some in their refrigerator .. saw the doctor one time, and the Social worker and case manager didn't seem to have much interest in what I needed. Staff nurses seemed to be overwhelmed by Patient demands most days, often rushing if they appeared at all if I asked to see a nurse... I would say that the vibes were mostly good, but they could use more staff to handle the patient demands. I'd say seven of 10 were competent, and pretty much everybody was friendly. I give them a four star rating because they are much better than some other places I've been but there's obviously room for improvement, what's needed are mostly more staff and better food, and better case management/social worker availability and care.

thank you from the bottom of my heart to the 1st floor ( my mom Pauline was in room 123b ) nursing,…read moreCNA and PT staff. you were all wonderful. shout out to CNAS Michaela, Maria , PT Erin and Nancy. i couldn't remember all their names but were all awesome. social worker Erin you are the best. Jami, I can't say enough about you. you helped so much I could never repay you. best administrative person thereFood could use so help. thank you Donna DiBlasio

If anyone has an elderly person that they care about then do not use VNA of Rhode Island. It would…read moretake me about a week to write how horrible their service and communication is. Long story short my elderly Mom had a skilled nursing appointment confirmed the day before only to be told because her skill that was required was difficult she was discharged a day before her appointment. I have had the run around for 4 months with them regarding cancelled appointments and false promises. I could go on and on but my best advice do not use VNA of Rhode Island. Just an update the VNA called and appologized admitting it was a mistake. They also offered services for an additional 2 weeks to allow us time to find another nursing service. While I am still not thrilled I feel a little better that they responded back so quickly.

Horrible service. Made 1 scheduled visit. Missed 3. Didn't call twice just did no show. I called…read moreand said I had urgent need. No show. Had to go to the ER. Do not rely on these unprofessional people. First nurse said "I told them I'm on vacation tomorrow but they scheduled me anyway/ I'm Sorry!" She was however very good. second nurse was in driveway on cell for half hour then disorganized and useless.

I was s0o lucky to be given this service when I came out of the hospital. They treated me with…read moredignity and respect. Everyone they sent to my home was profesional yet friendly. They sent OT,PTand a nurse who all pleasently saw me thru my rehabilitation tho I was not always the best of patents. Pain eased up and .my recovery goals were reached it was time to say good bye. They were so careing,they had become part of my life,felt like family I hated to see them go. I was told if I had any set backs or needed anything just call...... They are the best !

If your looking for home care dont go here they are aweful and dont follow through with nothing i…read morewill never request help from them again

Beacon Hospice was not there at all in the last days of my father's illness. We could not get a…read morenurse or doctor from Beacon to come into the nursing home where my father was to assess his pain. Because we had agreed to palliative care for my father, the nurses at the nursing home could not do anything for pain management without going through Beacon Hospice. The nurses and staff at Beacon were unresponsive to the nursing homes phone calls. When the nursing home finally got someone to call back, the night before my father passed, I took the phone call. I explained to the nurse from Beacon that my father was in pain and I wanted to have someone come to help and administer medication that could help comfort him. The nurse from Beacon had screaming kids in the background and barely gave me the time of day. I was told someone would come the next day. No one came. My father passed that next evening and suffered in the days leading up to his passing. I would caution anyone who agrees to using Beacon Hospice. Especially if your loved one is in a Nursing Home. Once you agree to using them then all administration and approval of testing and medications goes through them instead of directly from the nursing home. All this does is create another layer that you have to go through to get care for your loved one.

I'd like to thank Beacon Hospice for being so supportive in dealing with the loss of my father…read more They we're compassionate and supportive during the process.. They explained every step and answered any questions we had.. Most importantly they made sure my dad would be as comfortable as possible. Today, I received a card in the mail from them signed by multiple people who work there.. Losing my father has hit my heart in ways I'm not sure I can come back from but it's comforting to know that my family and I have met some great people along the way If you or someone you know has a loved one in need of hospice care I strongly recommend Beacon.

We have had Home Instead watch after our mother for several months now and generally speaking - it…read morehas been okay. One CNA in particular has been terrific when she is here. Home Instead apparently has issues when CNAs call in sick...etc. and apparently do not have ample staff to cover such events (surprising as this is their business). This has caused our family many issues due to last minute cancelations which is sort of ironic as we need to give 7 days notice for schedule changes but they can do it to us at the drop of a dime. What is VERY upsetting is that recently we gave notice that we would be making a change for our mother's care and gave 7 days notice. Yesterday we received a call telling us that the CNA scheduled could not come for the remaining several days and that there was no replacement either. Thanks for being professional Home Instead!!! Nothing like putting it to us / and our mother on the way out. I only hope that this review doesn't mysteriously disappear like some of the others I see out there. I would urge anyone looking for CNA services to ask a lot of questions and be prepared to jump in at the last minute and cover for the inevitable scheduling issues which we experienced far too often..... oh - and dont tell them your leaving until the last minute or they will leave you hanging!

From the owner: Home Instead provides senior home care services in Northern Rhode Island. Services include Respite…read moreCare, Alzheimer's Care, Parkinson's Disease care, Personal Care, Outpatient Care, Short Term Recovery, Veteran Care, Elderly Companionship, Senior Transportation, Medication Reminders, companionship services and more. Call 401-484-1937 for a free senior home care assessment.

Disclaimer; I am grieving right now, and emotions are volatile…read more I was referred to them from another Hospice center out of state. I contacted them last week, hoping to make an appointment/join a support group, anything really that would provide some much needed comfort. A brusque woman took my name and # and told me someone would get right back to me. No one ever called back. Pretty lame, eh? Again, I know from dealing with another Hospice organization that they do such hard, important jobs, but JEEZ.

First visit today. Met with nutritionist. Very helpful. Listened and appeared to understand my…read morestruggles. Made some grest suggestions. Diabetes education for 5 weeks starts later this month. Follow up with nutritionist in November. Every one was very pleasant and helpful. Plenty of parking. They share building with health club.