I visited pretty often while my loved one was here and had a positive experience overall. The staff…read morewere kind and did their best to stay on top of things. I appreciated that they didn't ignore us when we had questions. It felt like a place where people genuinely care.

The nursing staff at this facility are clearly overwhelmed, overworked, and experiencing burnout…read more Chronic understaffing and unreasonable patient-to-nurse ratios are putting an enormous amount of pressure on the nurses and compromising their ability to provide the quality care patients deserve. Management needs to take responsibility and take meaningful action to address the staffing issues instead of allowing nurses to continue carrying an unsafe and unrealistic workload. The high staff turnover is a clear indication that something needs to change. Nurses should not have to constantly work short-staffed, skip breaks, and struggle to meet every patient's needs because there are simply not enough staff. The nurses and patients deserve better. This facility urgently needs to improve staffing, workload distribution, and management support before the situation gets worse.

Greatest care facility in Vacaville! My mom is here for a fractured pelvis - they do physical…read moretherapy every day, the food is great, staff is amazing and caring and we couldn't be happier w her progress!

My mother was recently put here to rehab from back injuries. I went to visit and check it out this…read morelast weekend and I am just THRILLED she landed here. Yes it is a bit older of a place but SO CLEAN and the decor throughout is just wonderful and fun. Lots of areas (also kept very well) to walk around and even a glider-swing on one of the patios that accomodates wheelchairs! So fun! Every person I encountered was patient and very nice. My mom's care team was very responsive to her needs. My mom will be there for a bit longer to recover so I'll have to update but from what I saw just over 2 days I am so thankful she is there and I would highly recommend it to anyone. I will note that the rooms are a bit small for 2 beds but the staff does everything they can to accommodate for visitors if there is more than 1 .... repeating that the rooms are clean! I even looked in corners.

After spending 3-4 weeks there I had a pneumonia reoccurrence placing me in the hospital…read more When said hospital was told by Fairfield Post-Acute was over booked and I found that they weren't who k

I recommend Fairfield post -acute rehab ! My clients son first time at facility sang their praises…read moreand stated facility staff is nice and facility is very clean!

Called to ask a question and a woman named Crystal answered the phone. she was really impatient,…read morerude and short. I assumed someone polite would be working there.

I recently came there to visit my mother who has memory issues. I met Yoni and he is an exceptional…read morecaregiver who goes above and beyond to ensure that the residents at Paramount Assisted Living receive the best care possible. He is kind, compassionate, and attentive to the needs of each resident. Yoni takes the time to get to know each resident on a personal level and he treats them with the utmost respect and dignity. Yoni is always willing to lend a helping hand, no matter what the task may be. He is patient, understanding, and has a calming presence that helps put the residents at ease. Yoni takes pride in his work and it shows in the way he interacts with the residents and his attention to detail when it comes to their care. One of the things that sets Yoni apart is his ability to connect with the residents and make them feel special. He takes the time to listen to their stories and he always has a kind word or a smile to share. Yoni is truly a gem and we are lucky to have him as part of our team at Paramount Assisted Living. In conclusion, I highly recommend Yoni as a caregiver at Paramount Assisted Living. He is a compassionate and dedicated caregiver who truly cares about the well-being of his residents. Any resident or family member would be lucky to have him as their caregiver. Give Yoni a medal!!!

Having to put my mom in memory care was the hardest thing I ever did. But from day one she was well…read moretaken care of and we were kept informed about everything. Everyone there was so nice and loved mom from the minute she arrived. Jamie, Jennifer, Anna, Fred, Michelle, Kelly, Hana, Darlene, Sana. I just can't remember all their names and they were all wonderful, including mom from the very start. Thank you for easing my mind during this transition and caring for her. This was the best decision we ever made.

Put my mom at Vaca Valley in September 2024. First two weeks, multiple falls, broken femur,…read moreconstant skin tears her entire stay. Barely there a month and had to go to rehab for broken hip for 3 weeks. Traumatic situation happen to her on a Friday and she died the following Thursday. I can't prove anything, but know in my heart she was neglected for at least an hour before she was found. She just couldn't recover from that terrible situation. Suggestion to the team, take a picture when an incident occurs to learn from it. Follow thru with night time protocols to protect them. Put bed alarms somewhere to be heard at all times. If that is impossible, have someone sitting in nurses station or in hear shot of the alarms. Our loved ones are already in a strange place and don't understand the things they are going thru whether it is Dementia, Alzheimer's, or Parkinson's. Pay your caretakers more then $17 an hour. Especially when residents are paying thousands and thousands of dollars for care. You say you care for your residents.....

I've left three messages over the last week and no one has called me back. Terrible customer…read moreservice.

Therapists were fine. BUT THEY CANCEL HALF OF THE APPOINTMENTS SET. Never had 1 therapist…read moreassigned to me. That was ok but then they cancel stating the therapist is unavailable. TERRIBLE COMMUNICATION! What can do? Go somewhere else.

Best Home Care agency, the company puts Families and their caregivers first. They are so supportive…read moreand reliable when you need them the most. Calling in and asking questions is always helpful. They have a great staff in the office and the best caregivers. You know your loved one is in the best hands when they come from ApexCare.

Poorly trained caretakers. No accountability or oversight from Apex management. No communication…read morefrom care team regarding health and safety of clients. The office staff seemed nice enough but the folks they send out in the field are inconsistent at best, and incompetent at worst. Under their watch, my mother was hospitalized for a preventable condition. When I asked them what happened, nobody even bothered emailing me back. Do not trust your elders with this company. I wish I hadn't.

Great for post op nurse check in and minimal light 'get your started' pt post op too and the best…read moreot eval you'll find in a home care agency in the area. The agency is better than the guardian Angel outfit which I've used twice but won't again next time if I need in home I'll go back to HealthFlex for sure. Nice group of people that care. And are professional and prompt. Not pushy not bossy but courteous in every way.