Id give it 5 stars, but there are rarely appointments available. This, to me, says we need to…read moreincrease staffing or options. But for some reason it doesnt seem to make a difference! However, the hygenists are all lovely and wonderful, the dental staff is attentive, and they always offer comfort items. My husband and I have some dental trauma in our history, and we always feel supported when we go in to the clinic. I bring my older children here as well and I feel comfortable in their care.

I have been a patient of Kaiser Dental for the last 25 years and always a very good experinece…read more Over the years I have visited Lancaster, Sunnyside, Keizer Station as well as Glisan... same consistent professional care. Recommend highly.

Dentist Samir Kumar drilled a hole in my cheek and neither he nor the assistant acknowledged that…read moreit happened. I discovered it when I got home and I had to return for him to examine it and inform me that he did do it but he did not know it at the time. As if the bleeding it caused was not apparent. He also told me my molar was cracked, he drilled my filling so deep that I had to get a root canal (I went to an endodontist for that), recommended that I get 2 teeth pulled and that I needed a mouth guard. I went to a new awesome dentist that said my molar was not cracked, I did not need teeth extracted and I did not need a mouth guard. My teeth did not hurt until this dentist worked on my mouth. Don't go here. This dentist is incompetent.

I went to another dentist to see if I could get my dentures fixed. With in just ten minutes of the…read moreexam they had already had someone make out a $3700 contract for me to sign for new dentures; but I just told them I would take it home and look it over. I made an appointment with Bright Now dental and got my dentures fixed, same day service, and under $400! Bright Now saved me $3300 and fixed my dentures in the same day, not to mention they were so professional and so nice to me; unlike the other place I tried.

Best dentist I've been to in a long time! They are caring, detailed and friendly. They use Cerec…read moresame day dental crowns. They also, offer nitrous oxide for those who are anxious or fearful of dental procedures.

I was way overcharged $1800 and lied to. When I asked why they told me that the next part of my…read moretreatment would be free. When I came back they wanted another $1800. Wow! When I tried to get them to make it right I was shown the door. One star is one too many

The entire staff was amazing!! The doctor was honest and very thorough. Previous dentist said I had…read moreto replace a crown. Doctor said I could replace it, but it wasn't a necessity I am so glad I found Riverbend!

Showed up for our first appointment. Jordon was not real friendly at all he had forgotten to put my…read moreappointment into his computer. . Was a little late for our second appointment. Have epilepsy. Jordon threw a fit saying not sure if he can see me. Dr Wally is really nice and friendly. Great appointment. Jordon the front desk agent made an appointment without me confirming it. It was at 8:00. I told them I don't drive until 10:00 because I have had seizures while driving before so I take my meds at 8;00 to make sure it's 100% safe. Called me. I was confused. On Friday I confirmed my appointment on Monday. Jordon who has been rude to me every time we have talked. I confirmed our appointment Friday but called and Gave me a personal reminder about my appointment. I was with my mother in law who has Alzheimer's who fell at her caregiving facility and was at the Hospital picking her up. That is unacceptable to call me on a SUNDAY for an appointment I confirmed on Friday. A personal reminder on a Sunday ? They called me and my wife Monday morning and I was sleeping in. They called my wife who was at work. I would have gone but still very upset about Sunday. I have epilepsy with a memory problem. I came in a day early for my second appointment. Jordan not considerate about my condition. The appointment was at 11:00 but handed me a card saying 10:40. He didn't explain why or if it's okay with me. He stormed off as usual. Never ever nice or treat me with respect ever.....

Professional, caring, knowledgeable, and reviewed everything with me. Thorough exam.read more

On January 19th, my bridge broke in the front tooth. I immediately tried to make a dental…read moreappointment and Salem Family and Cosmetic Dentistry. They were not able to see me until January 29th leaving with a hole in my front tooth. They then changed the appointment to February 2nd. I voiced m opinion in a letter written to the dentist. He then called me on February 2nd refusing to fix the bridge. I also asked repeatedly in emails to send me my records and the name of the dentist that would work on my bridge. They sent a document that was encrypted and I could not open. They refused to send me my payments that I have made. They also refused to send me the information where the original dentist is practicing. Within the past year alone, this denture has broken three separate times. This is unacceptable for work of this cost and nature. While I understand that the dentist who originally completed the work no longer practices there and that the office has changed ownership, Salem Family and Cosmetic Dentistry purchased this practice and assumed responsibility for its patients and prior dental work. I have also been told that you will not repair the denture unless I pay upfront, allegedly due to my "attitude." I am upset because I have every right to be given that I have had to deal with three failures of a very expensive denture in less than a year. My frustration comes from feeling ignored, dismissed, and treated unfairly.

I had a broken tooth and they got me in the very next morning. The staff were extremely friendly…read moreand the dentist and the dental hygienist were very informative. Probably the best experience I've had in a dental office ever and I'm 63 years old! I am really glad that I found this office and this is where I plan to get my care from now on.

My first visit to Lancaster Dental today was great experience. When I arrived to my appointment the…read morefront desk associates were very warm and friendly and helped me with fill out the patient information. Almost no wait time and I was seen into a room where Dr. Justin Langford thoroughly reviewed all my options for the work needed that day with full transparency. He was very gentle with his work and I felt comfortable during the entire procedure. Great dental assistant as well she anticipated all the doctors needs during my procedure. During my entire visit everything went well and everyone was very professional. I recommend visiting if your looking for a quality dentist.

Poor customer care, do not do proper care with elders dentures !!!…read moreFollow up horrible I still do not have dentures that fit and it has been 3 years and now it is being rejected by ODS/OHP.

My family waited over a month to see their dentist and get our teeth cleaned. The day before 2 of…read moreappointments, I received a text message saying I needed to reschedule my child's appointment. I called multiple times. No one would answer. I left messages. I stopped by the office since I was in the area and found at 5 pm, no one was in the office building. The office manager called the next day to make excuses. She said, she was alone in the office and didn't have time to call her patience before cancelling their appointments. She also said, her hygienist was out sick. So she needed to cancel one of the two appointments that were scheduled back to back? I am a patient and understanding person. These excuses were so obviously lies. I would not suggest anyone use this dental office. They're very unprofessional and the reviews are collectively so bad.

I have been to many dentists over the years, and don't understand why this practice gets bad…read morereviews from some folks. I have been living with a sub-par front cap for years and recently got both front teeth capped that vanquished a hesitant smile in one sitting. The dentist and assistant were highly attentive to detail and laser-focused on my care. No matter what others say, you guys rock! Oh... and Laura should get a raise. She's amazing!

I would give the answering service for after hours no stars if I could…read more I had an appointment and I called and as I was explaining that I might have to cancel. Not sure the answering machine cut me off. I would assume when you only get a partial message on the answering machine you're gonna call the customer and see if he is gonna go ahead and cancel 100% for sure or if he's gonna make his appointment . Well, they did nothing of the sort. They just canceled my appointment and I went to check in and they said oh yeah after hours canceled you. . I have been waiting since the beginning of the year to get in and get a busted molar fixed . I dealt with Willamette dental on liberty Street. They dropped the ball and never pushed my paperwork through in the beginning so several months later I had to call them and say hey I still haven't got a call from the specialist yet. They apologize for that and then I had to wait till almost the end of July and I go today and I'm canceled . I think they're all about taking a payment and that's it . Another thing that is very annoying with them is you cannot call your office directly. You have to go through this bullshit service of giving your name and all your information every time you call to a call center and then they patch you through. Have not been happy with Willamette dental for years and it's what my company offers so until they get something else unfortunately I'm stuck with these stupid call centers.

They are not nice here or gentle on your teeth. They're constantly mansplaining to me like I am…read moreunintelligent. They rush through procedures and write down 1,001 things you "need" to get done even when you're only specifically going in for one thing. The dentist tells you one thing and their techs tell you something different. They are not considerate of patients feelings nor effectively communicative. I highly recommend going elsewhere or ALWAYS getting a second opinion.

These dentists are all in. They are devoted, the staff except the 2 that called out yesterday and…read moremissed out on free lunch but hey. I hade my big ugly front teeth pulled out yesterday no meds no pain!!! Wtf? If I wasn't already lined up for implants this would be my go to all the time. I went in for an emergency procedure and was super satisfied. They even put my teeth back in with bonding. So it still looks like a full smile. Love it. Thanks yall

Hands down this is the worst dental office I have ever been to. The receptionist Kelly, not only…read morelied to me but she also blatantly lied to Pacific Source. My initial visit with the doctor was good. He seemed personable and knew what he was doing. He would be taking impressions of my teeth and then I would see another dentist office for extractions. About a month later, I was called to pick-up my dentures and bring them to the extraction office. Make a long story short, the dentist pulled my teeth and attempted to fit my dentures BUT my dentures were too big. Now I had to go back to McFee Dental to have them fix this problem. It took McFee Dental an additional five months before I had a set of dentures that I could wear. During these 5 months they had attempted a 2nd set, but these too were ill fitting, and my mouth could not close with these dentures. So, from start to finish, it was five months before I was fitted with adequate dentures. Because of these dental offices unprofessional practices, inability to procure or make dentures and the ineffective staff, I had to live with NO teeth for five months!

I will never return to this office ever. Went in to have extractions and dentures put in. My…read moredentures were made way to big for my mouth. I had to wear them for a week until returning to the dentist for another set..the employee who made my dentures informed me that he doesn't make dentures perfect, because no one has perfect teeth. He was rude, late, and had a cigarette stitch that made my stomach turn. The secretary is just as rude. It was when the pandemic was happening, no one in the office was wearing a mask. Would not recommend this office to anyone. They only care about money. Your comfort is not important.