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    Willamette Dental - Salem Lancaster

    2.1 (29 reviews)
    Closed 7:00 am - 1:00 pm

    Services - Willamette Dental - Salem Lancaster

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Ask the Community - Willamette Dental - Salem Lancaster

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    The entire staff was amazing!! The doctor was honest and very thorough. Previous dentist said I had…read moreto replace a crown. Doctor said I could replace it, but it wasn't a necessity I am so glad I found Riverbend!

    Showed up for our first appointment. Jordon was not real friendly at all he had forgotten to put my…read moreappointment into his computer. . Was a little late for our second appointment. Have epilepsy. Jordon threw a fit saying not sure if he can see me. Dr Wally is really nice and friendly. Great appointment. Jordon the front desk agent made an appointment without me confirming it. It was at 8:00. I told them I don't drive until 10:00 because I have had seizures while driving before so I take my meds at 8;00 to make sure it's 100% safe. Called me. I was confused. On Friday I confirmed my appointment on Monday. Jordon who has been rude to me every time we have talked. I confirmed our appointment Friday but called and Gave me a personal reminder about my appointment. I was with my mother in law who has Alzheimer's who fell at her caregiving facility and was at the Hospital picking her up. That is unacceptable to call me on a SUNDAY for an appointment I confirmed on Friday. A personal reminder on a Sunday ? They called me and my wife Monday morning and I was sleeping in. They called my wife who was at work. I would have gone but still very upset about Sunday. I have epilepsy with a memory problem. I came in a day early for my second appointment. Jordan not considerate about my condition. The appointment was at 11:00 but handed me a card saying 10:40. He didn't explain why or if it's okay with me. He stormed off as usual. Never ever nice or treat me with respect ever.....

    Photos
    The front desk view from the waiting area.
    The front desk view from the waiting area.
    The front desk as you walk in.
    The front desk as you walk in.
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    Salem Family & Cosmetic Dentistry

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    Professional, caring, knowledgeable, and reviewed everything with me. Thorough exam.read more

    On January 19th, my bridge broke in the front tooth. I immediately tried to make a dental…read moreappointment and Salem Family and Cosmetic Dentistry. They were not able to see me until January 29th leaving with a hole in my front tooth. They then changed the appointment to February 2nd. I voiced m opinion in a letter written to the dentist. He then called me on February 2nd refusing to fix the bridge. I also asked repeatedly in emails to send me my records and the name of the dentist that would work on my bridge. They sent a document that was encrypted and I could not open. They refused to send me my payments that I have made. They also refused to send me the information where the original dentist is practicing. Within the past year alone, this denture has broken three separate times. This is unacceptable for work of this cost and nature. While I understand that the dentist who originally completed the work no longer practices there and that the office has changed ownership, Salem Family and Cosmetic Dentistry purchased this practice and assumed responsibility for its patients and prior dental work. I have also been told that you will not repair the denture unless I pay upfront, allegedly due to my "attitude." I am upset because I have every right to be given that I have had to deal with three failures of a very expensive denture in less than a year. My frustration comes from feeling ignored, dismissed, and treated unfairly.

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    Aspen Dental - Keizer, OR

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    Terrible experience dealing with the front office in the Keizer Oregon location. I went in…read moreSeptember to see a dentist for a cleaning and a check up. I opted to see a non military dentist because my experience has never been great while in the Air Force. When I was seen I asked them to complete a form DD form 2813. A standard military form to get you out of seeing the military dentist. They told me it would be no problem and they would send it. Today I called them and informed them that it was never sent. They said it was never mentioned and said they will look into helping do something they said they would do. They said they would redo it and told me it would be available when I got their this afternoon. I came in this afternoon only to be told they have the form and in order for it to be filled out I need to be seen again because the dentist who saw me is no longer there. They didn't bother to tell me that on the phone. Instead they wait for me to show up and waste my time to tell me they can't do what was asked of them when I went in for my appointment in September. They had the nerve to try and get me to schedule an appointment, It was very condescend because if they can't be trusted to do what they said why would I see them again. Front office team is not helpful with problems Staff is constantly turning over. From the moment you walk in the practices and treatment each person needs feels like an effort to shake your pockets out.

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    Willamette Dental - Salem Lancaster - oralsurgeons - Updated July 2026

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