The entire staff was amazing!! The doctor was honest and very thorough. Previous dentist said I had to replace a crown. Doctor said I could replace it, but it wasn't a necessity I am so glad I found Riverbend! read more

Showed up for our first appointment. Jordon was not real friendly at all he had forgotten to put my appointment into his computer. . Was a little late for our second appointment. Have epilepsy. Jordon threw a fit saying not sure if he can see me. Dr Wally is really nice and friendly. Great appointment. Jordon the front desk agent made an appointment without me confirming it. It was at 8:00. I told them I don't drive until 10:00 because I have had seizures while driving before so I take my meds at 8;00 to make sure it's 100% safe. Called me. I was confused. On Friday I confirmed my appointment on Monday. Jordon who has been rude to me every time we have talked. I confirmed our appointment Friday but called and Gave me a personal reminder about my appointment. I was with my mother in law who has Alzheimer's who fell at her caregiving facility and was at the Hospital picking her up. That is unacceptable to call me on a SUNDAY for an appointment I confirmed on Friday. A personal reminder on a Sunday ? They called me and my wife Monday morning and I was sleeping in. They called my wife who was at work. I would have gone but still very upset about Sunday. I have epilepsy with a memory problem. I came in a day early for my second appointment. Jordan not considerate about my condition. The appointment was at 11:00 but handed me a card saying 10:40. He didn't explain why or if it's okay with me. He stormed off as usual. Never ever nice or treat me with respect ever..... read more

I'll be honest I was very scared to change dentist again because I've had traumatic experiences in the past, and I had alot of dental work done. I'm from Tualatin, and I recently moved to Salem. I did alot of research when I was shopping around for a new dentist. I've heard alot of great things about Riverbend dental. I was also afraid to go in for a dental appointment due to the pandemic because I don't leave my house unless I have to. The staff are very friendly. and professional this office is very clean I'm impressed. Dr. Wallace is very personable, knowledgeable, and he made me feel very comfortable. He explains everything to me in full details. I had bad anxiety that day he helped calm me down. My first visit was very thorough I've never had a visit like that and it was great. Thank you for making me feel comfortable and safe especially during these crazy times with covid-19. read more

Having recently moved, I was in the market for a new dentist. And what better motivation to find one quickly than having an awful toothache. The receptionist got me an appointment just a couple days after contacting them for the first time and Doctor Aldrich fixed my problem in no time. Now I'm back eating foods that aren't soup or mashed potatoes! Really glad to have lucked out and found such a great dentist on my first try and really looking forward to visiting them more often to keep my teeth squeaky clean. read more

I just moved to Salem when the Covid shutdown started. I needed a new dentist, and sad to say I was frustrated with my former dentist. I am so thrilled with Dr. Aldrich and ALL her staff at Riverbend Dental. Everyone in that office is so warm and very professional! They follow all Covid guidelines and immediately felt safe in their office. Dr. Aldrich is so thorough and very good at explaining things to me. That was part of my frustration with my prior dentist. She is wonderful and puts her patient at ease. I am happy I found this Dentist office!! And added to that, it is 5 min from my home now! I would highly recommend Riverbend Dental to anyone looking for a new dentist! Kelly G read more

This office is out of my network but I couldn't imagine going to a different office. Everyone is as they should be and better, everything is as it should be and better. They are very professional and all of the staff always make sure I am comfortable. And the dentists explain everything perfectly. It's a relief. Go there. And dont wait for a dental issue to arise....let's go! read more

I was referred to Riverbend dental, and I am so thankful. First, the care is beyond anything I've ever had before --- starting with the front office staff such as Jordan and Micki, who r both super sweet and attentive, to b offering a warm blanket during your exam if u r cold. Second, the level of care and services is unmatched. During my last exam, the hygenist found a lump in my throat and recommended I see my physician. Ultimately, the growth was not cancerous, but surgery was needed. What I thought was just a sore throat was, in fact, more .... had it not been for Riverbend and their screenings this would have gone unaddressed. Thank you, Riverbend! read more

This is as good as it gets. My teeth have never looked or felt better. I appreciate how they are meticulous about details. I had to have quite a bit of work done and I honestly just didn't want to get it done. But after seeing the work they did on my daughter, I couldn't wait to have them do my work as well. Not only did they help fix some teeth that definitely needed repair, they also did some beautiful cosmetic work. Bottom line ... I love my smile. read more

I dont like the dentist (who does?) but it goes beyond that. I have enxiety about the dentist. But I love that I have 2 ladies there who I can trust who take care of their patients. I was given some medication to help my anxiety and all measures were taken to address my comfort. They broe my work up into 4 visits and I watched a movie each time with headphones on. It was still rough, but they took great care of me. they have been my family's dentist for over 6 years now and we are so thankful. They take great care of our 5 year old and 2 year old little ones. very sweet ladies. its REALLY hard to be scared of the dentist when they are sweet little ladies. :) read more

The very best and the most professional dental office I have been to in my 67 years! Thanks for being so friendly, informative, gentle & caring. Having lived in many cities across the country and changing dentists along the way, none come close to Riverbend Dental in Salem. My wife first went and was extremely happy with the work and experience and was excited to find a dental office like this. I wholeheartedly concur. Riverbend Dental - you are the best in my book. Thanks. John & Lorraine W. West Salem, OR read more

I'm new to Salem and was stressed to have to start all over with a dentist. Dr. Aldrich is the best dentist I have ever had! She's extremely knowledgable, answers all my questions, and makes absolute sure I am 110% comfortable at every visit. Her staff is fantastic and also make it their business to make you feel at home. I never leave without being happy and excited for my next visit. Highly recommend this clinic to everyone! read more

I have been going to Dr. Ross for the last 5 years and I love her! She is super friendly and really ensures that my comfort is number one. Most recently, I chipped my front tooth and I could not be more embarrassed. I called Sunday to set up an apt., not expecting to hear back from them until Monday, however, to my surprise, I got a missed called with a voicemail from Riverbend Dental calling to confirm an apt. that same day. I was able to get in that Tuesday and Dr. Ross had me all back to normal only 45 mins later! She is a rockstar!! I love my dentist! They really know how to take care of people. read more

I grew up with Kaiser Permanente, and then tried a few family and "cosmetic" dentists that seemed nice, but after having an exam with Dr. Ross and meeting Dr. Aldrich, I discovered how comprehensive and detailed a dental office should be. I'll never go anywhere else! The professionalism, sincerity, and technology at the office is top-rate. Give them a try! read more

OMG so happy to have found this wonderful dental practitioner. I woke up yesterday with severe throbbing of a lower tooth for no apparent reason. Ate aspirin off and on with zero relief. Called this morning and they were able to squeeze me in. Did an exam and X-ray and adjusted my bite. Feel better already. So happy to find Michelle. Thank you so much. read more

My two kids - ages 11 and 7 - have been patients of Dr Aldrich and Dr Ross since the practice opened. My son and daughter absolutely love going to see the dentist. Both Dr's are very kind and compassionate, and really take their time with each and every appointment ... whether it's a simple exam and cleaning, or a more in depth procedure. Thank you, Dr's for making my kids' dental care a pleasant experience for everyone. read more

Dr. Michelle Aldrich is my dentist, and I cannot recommend her highly enough! Every single person in her office makes me feel as though my care is their priority and not the almighty dollar. Yesterday I had preparation for a crown that I can no longer put off, and I felt NOTHING throughout the entire procedure. The injections were painless, and very effective. I have had trouble in the past with metabolizing the numbing agent too quickly and mid-appointment have felt the drill...none of that jazz here. She listens to me, addresses all of my concerns, and is willing to work with me financially. Gentle, painless, compassionate, and highly skilled. That's exactly what everyone wants in a dentist. She's the best. read more

I just got a filling and I hardly knew they started before it was over. I was watching Top Gun the whole time. It was great!! I was so comfortable the whole time. I highly recommend Riverbend Dental! read more

These ladies run a great practice. They are both nice, intelligent, professional, and concerned about their patients' health! I've received excellent treatment from this practice. The only unfortunate thing is that my insurance coverage changed to an insurance company that doesn't include them on their list so I can't go there anymore and it makes me sad. :[ read more

Top Notch! I was warmly greeted by the front staff when I came in for my appointment and encountered wonderful staff my entire appointment. The office is very clean and fresh feeling, I even got to watch a movie while I got my teeth cleaned, and the chair they had me sit in had a massager in it. I can finally say I love going to the dentist! read more

I had always seen the same dentist in my hometown since i was a child, and was very hesitant to have work done at a new dentist since moving to Salem. I chipped my tooth recently and needed a crown. Going into the appointment i was very anxious, mostly about the numbing injection. Going into the appointment i was told the staff remembered i did not like the injection and was sure not to even bring the injector in my line of sight until it was time to use it. The staff made sure to overly explain everything to me in a way that i was fully capable of comprehending. I have always had a tough time becoming numb, and did not experience this at all during my appointment and the injection itself was 100% pain free! The staff always remembers to use warm water in my mouth due to my teeth sensitivity without me ever having to prompt them. Once the actual work started i felt as though i could just about fall asleep. I highly recommend riverbend dental to anyone!! Im a patient for life. :) read more

I am a new patient of Michele Aldrich of Riverbend Dental. Being a senior I've been to many dentists in my life but never one as great as Riverbend Dental. First the girls in the office, Renee & Michele are wonderful-so helpful & caring. They always send a text to make sure you don't forget your appt. And also the day after your appt. they call & see how you are doing. I hadn't been to the dentist in a few years after retiring because even my cleanings have always been so painful. But DeAnn did my deep cleaning & she was so gentle I had no pain at all. Today I was in for a follow up from my deep cleaning & Sarah too was very gentle & caring. Dr. Michele Aldrich is fantastic-after my x-rays on my first visit she explained everything so thoroughly to me & I had a sensitive area which she knew was very painful but I can honestly say that she is the first dentist that I've ever had that through the whole visit was pain free. She is so compassionate. I owe so much to Dr. Aldrich because she actually helped me solve a medical problem that no one has been able to solve so I'm eternally grateful for that! I can't say enough about Riverbed Dental. I haven't had the pleasure of meeting Dr. Kimberly Ross her associate dentist & some of the other hygienists but am sure they are fantastic too seeing the 1st rate service that this dental office offers. Thanks for everything! Paula Brughelli read more