Dr. Smith is my new favorite dentist. The entire staff starting from checki-in, cleanings, to full…read moredental work were friendly & welcoming. Dr. Smith and staff made me feel very comfortable. Drinks. Smith explained the process to expect and was very gentile. Clean, pleasant environment. Plenty of parking out front.

Today's visit to this office raised serious concerns about compliance with Michigan's…read moreinformed-consent requirements, professional ethics, and accepted standards of dental care. First, the staff attempted to take my 4-year-old son back to the exam room without me present. For a minor child, separation from a parent during care is not standard practice and violates basic expectations of transparency and parental involvement. There was no medical or behavioral justification offered. During the visit, a fluoride treatment was administered to my son without my informed consent. I was never told this procedure would be performed, no risks or alternatives were explained, and I was not asked to authorize or decline it. In Michigan, licensed health professionals are required to obtain prior, voluntary, informed consent for non-emergency procedures, especially when treating minor children. Dental providers operate under the same principles and ethical obligations recognized by the Michigan Department of Licensing and Regulatory Affairs (LARA) and the Michigan Board of Dentistry. When I calmly questioned why a procedure had been performed on my child without consent, the staff became defensive. Rather than address the issue or follow professional protocol, the office refused to provide my own scheduled appointment, which appeared retaliatory and contrary to the professional conduct standards expected of licensed dental practices. I also requested appropriate documentation, including an incident report. I was denied. I was only given a brief patient-note printout, with portions that appeared cut off or omitted, which further undermines transparency. Michigan providers are expected to maintain accurate, complete patient records and provide them upon request. For the sake of clarity: - I remained calm, professional, and respectful throughout the encounter. - I simply asked why consent was bypassed and requested the documentation I am legally permitted to receive. - The office's actions following that request were unprofessional and inconsistent with Michigan's expectations of provider conduct, patient rights, and the standard of care. Given the number of similar concerns found in other reviews, I want to note that any response from Sandra should be read with caution. In my experience, the office's narrative often diverges from what actually occurred. Parents deserve to know when a provider fails to follow informed-consent law, professional ethical standards, and basic transparency requirements. My experience today raises legitimate concerns that I believe warrant the attention of the Michigan dental licensing authorities.

Dr hogue is the only dentist I trust. I have been to many and he is the only one I will allow to…read morework on my teeth. I have bad anxiety with anesthesia and needles and he calms me down and talks me through it. I recommend him to everyone! And my friends and family who have switched to him have nothing but great things to say. The staff is also amazing. Also my 2 year old went and got a filling with him. He did amazing! My son doesn't like doctors but always wants to go see the dentist! 5 stars really isn't enough.

Dr. Hogue is an EXCELLENT dentist!!! As a former co-worker, & patient, I know first hand what a…read moregreat dentist he is. He cares to provide the best quality of dentistry he can. He also has a great personality, & sense of humor, so he is a joy to be around. If you are choosing a new dentist, definetly give him a call. You won't regret it.

If you need a dentist in the Midland area, check out Dr. Buchanan. The time between my initial…read moreinquiry and first appointment was less than one week. Dr. Buchanan is knowledgeable and funny and her staff is great!.

had great experiences there, referred several family/friends there and they love her as well…read more Tessa is very friendly, professional and straight-shooting. She takes the time to talk to the patient and explain everything. she always worked with my insurance to do everything, so that i get the best benefit without paying too much out of pocket. she does great work, quick on her feet. her staffs are also excellent! hygenists are all non-smoker which is great when you have to lay there in close proximity with them. highly recommended!!!

Update, following Dr. Skiba's responses:…read more I have now seen the new dentist a second time, for a regular cleaning and exam, including x-rays. I still don't have a cavity in the tooth that Dr. Skiba said that I did, which she said I had to get filled right away or I'd need a root canal. My child, who supposedly had a cavity in the baby tooth, doesn't have a cavity according to the exam by new dentist either. If I come in to a new dentist saying that both my child and I were told we have cavities, a dishonest dentist could just confirm that we do, take our money and run. And yet neither of us has a cavity, despite that Dr. Skiba said otherwise. I'll let that fact stand for itself. As for the number of root canals and crowns my husband had, I know it was a lot because we exceeded the maximum amount our insurance would cover in a year. In one case, she started drilling a cavity and halfway through, she said he needed a root canal and pressured him to fill out a Care Credit application on the spot to finance it. We definitely could not afford it, but as he said, how can you really say no when you're in such a vulnerable position? Since writing the initial review, I have heard from other former patients of hers who also feel that she does unnecessary work. Beware...

My family has had an excellent experience at Dr. Skiba's office. I think that she and her staff do…read morea nice job helping kids to feel comfortable-- my two preschoolers were very engaged by her staff. I see that other reviews made mention of concern for excessive work needed. Neither I nor my husband have ever had a cavity, and no work was recommended at our recent cleanings. My older child does have a cavity in a molar, her first-- I was a bit surprised, but I borrowed the dental pick from the hygienist after, and checked it myself-- sure enough, there was a "sticky" pit-- no argument; that's a cavity so we will have it taken care of. I also commend the office for having a great little children's cove in the waiting room as my kids enjoyed that. It's worth pointing out that some things are subjective in regards to our health-- one dentist might point out and intervene on early cavities, another may watch and wait. Just like two doctors may look at the same kid's painful ear and one call it an ear infection and offer antibiotics, while the other says it's ok to watch and wait. When you have concerns, your health professionals are open to hearing them, and I feel welcome to share concerns (if I had them) with Dr. Skiba.

I went to see Dr. Winkel as a new patient because my dentist retired and told her that I was in a…read moregreat deal of pain and there was a chance it was trigeminal neuralgia, but I needed to rule out it being anything tooth related. They did x-rays and said they didn't see anything, and then proceeded to put me through a cleaning. I was diagnosed with trigeminal neuralgia , which is one of the most painful conditions there is. They knew this was a possibility and added greatly to my pain with the cleaning and I ended up in the emergency room the following day.

Fantastic dentist! I had a wonderful experience with…read moreDr.Winkel and her extremely friendly and welcoming staff. I highly recommend this dental office!

less than pleased. They scheduled a cleaning for 19 yo so 1 week shy of 6 months and insurance…read morewould not pay it. I paid $180 out of pocket for preventative care. They blamed us for not making sure of timing- never had that experience in 3O years of appointments at previous dentist. (had to change provider due to insurance) Fast forward to next cleaning-- new policy they want prepayment for service and then I am reimbursed after they submit to insurance. I am still waiting on payment- Cleaning was November, it is end of April and my insurance company still does not have a claim from them.

They called me for my 6 month cleaning and x rays, and in discussing with this office person, she…read moremade mention that I would have to pay up front for my cleaning and xrays then file a claim with Delta...what?? I have had dental insurance all of my life, have lived many places around the country before moving back home, and have never encountered this. I have been to this office before, and they did not require payment on the day of service, so not sure what has happened, but don't punish the patients for your office's seemingly lack of verifying benefits before treatment.

After recently moving to Midland, I had to find a new dentist. I searched online for someone near…read moremy house and saw the positive recommendations elsewhere for the Family Dental Center. I had my first appointment there today for a check-up and cleaning. The dental hygienists were kind, caring, and competent, and Dr. LeBlanc was great as well. Everything is very clean and organized in there and the office does not have the dark, sterile feel of many other dentists. There are lots of windows and natural light giving the whole space a warm and welcoming feel. I can imagine that this would be a great place to bring kids for a check-up - nothing scary at all about this place! There even appeared to be a well-stocked treasure chest for good patients :). I also liked how prior to my appointment I received a reminder postcard and call. They are very on top of everything at Family Dental center. As such, I would highly recommend it to anyone on the market for a new dentist!

This man is the best hands down! His staff is awesome and…read moresuper nice too! Debbie is my favorite dental hygienist--she is so chatty and personable. Let me just say I had a terrible experience at a "dentist" from across the street and I hated going to get checkups even afterwards. My dad's dentist was retiring and referred him to Dr. Lang, so my family decided to give him a shot. Well I am SO glad we did! I no longer fear going to the dentist anymore when I see him and Debbie and everyone at the office! Took me a few visits but now I can say I do not have anxiety about getting looked at. The office is decorated nicely, they offer videos and music while you're getting worked on and best of all they treat you like a human, not a giant dollar sign with a mouth on you. I cannot say enough good things about Dr. Lang and his staff. Gentle hands and gentle hearts. Switch today--you will NOT regret it!

From the owner: With diverse interest and experience in all facets of general dentistry, Dr. Lang practices with an…read moreexperienced, dedicated staff in a conveniently located state of the art facility. Our practice is based on a sincere desire to establish long term relationships which provide an opportunity to attain optimal dental health in a comfortable, friendly environment. Our staff is a family of compassionate, highly capable people who will make your dental experience gratifying. Our commitment to the highest level of care is evident in every aspect of your visit.

worst dental experience of my life! never spent so much…read moremoney for a hack job. one year later and my new dentist is still fixing this places mess up. you will be over charged and harassed by their account manager too. horrible place and should be shut down!

Just to add to my other review, im so mad at this place!!! I finally found a great dentist,after…read morethey pulled most of my teeth july of 2024,and left me hanging,not able to eat,and losing a bunch of weight, so i went elsewhere. Aspen lied and said they gave me dentures,WHEN THEY DID NOT!!!!!, so my insurance wont cover any now. So basically theyve left me to starve to death!!!! Im looking into a lawyer ,as this is ridiculous!

I have visited this dentist office a number of times for cleaning and once for some changes to my…read moreteeth. Using a veneer to "widen" two of my teeth, he filled in gaps in my front teeth to make them more unified and solid. I have had other dentists out of town compliment his work, and my friends have said they couldn't even tell that the teeth had been modified. The gaps are gone, and I love my smile. Good work, Dr. Bailey! Whats more, when I had a dental mishap and was headed out of town, they modified their schedule to fit mine. Excellent customer service, excellent work!

My whole family has went to Dr. Ben for over 10 years and we have never had a bad experience. They…read moredid an excellent job with my daughters braces and implant. The whole staff is always amazing and friendly.