I am the grandmother of my daughter baby who goes here but after what happened my daughter is…read morelooking for another pediatrician. Those nurses don't know what they are doing. They almost damaged and life threatening tryimg to give my grand baby only a few months old the wrong shots. wrong vaccines and they acted like they didn't care. no remorse. My daughter spoke up and repeatedly telling them that's the wrong shots and they ignored her. But thank God my daughter told them and made sure he wasn't gonna get those shots. This nursing staff needs to be cleared out for a new staff or this doctor will be losing more than patients coming to see her!

All they care about are the copays here! Dr. Camillo has absolutely no bedside manners whatsoever!…read moreMy 3 month old baby had an emergency over the weekend. Since Sebring has no pediatric hospital I had to go down to Miami to get my baby checked into the emergency room because she had a possible seizure. I left multiple messages for the doctor to call me back with the nurse on call and nobody called me back for an entire week and a half!!!!! Thankfully after 2days in the hospital in observation and running numerous tests, the results were negative Thank God! I called the doctors office and spoke with the front desk who advised me that in order for me to speak with the doctor, I would have to come in. I asked if they had received any of my messages and they advised that they did receive them but in order for me to speak with the doctor I had to go in person. A simple phone call from Dr.Camillo asking how she was doing prior to me coming in for a follow up appointment would have been the professional thing to do. But she refused to call me and required me to come in person. Again, absolutely no bedside manners whatsoever!!!!! We will NEVER go back there again! On top of that, the front desk is VERY unprofessional, whether you're in person or over the phone one of the front desk girls constantly calls you "Babe" .... What is that?! Either call me by my last name, first name or "Mam". But it's extremely unprofessional to be calling patients mothers "Babe"!

I was referred to this primary care from another practice and I am so glad I was. Even on the day…read moreof their grand opening, Dr. Spencer and her staff took me as a walk in and took such great care of me. She made me so comfortable and explained why I was sick and even let me follow up with her afterwards when I had concerns. She truly cares about her patients! I highly recommend this practice and Dr. Spencer!

This is a fantastic new facility in the area. Dr Spencer really cares and takes care of her…read morepatients. Highly recommended!

I've brought my elderly mother (94), to this fine doctor and surgeon four times a year for the last…read morefive years. My mother is no longer capable of making medical decisions on her own, so I handle everything. I am usually in the treatment room with her. I know these fine folks very well. Front-of-the house- Appointments are easy and they always do a reminder call. Making changes is also simple. The waiting room is super clean and comfortable. AC is more than adequate which is critical in sunny Florida. He is usually on time with only occasional significant wait times. The employees are friendly and efficient. Treatments- Dr. Ebanks is both a doctor and a surgeon so he knows his feet! I really appreciate his bedside manner and he's excellent in dealing with elderly folks like my mother. When we leave here, she always has a smile on her face! It's worth noting that they also take walk-ins especially if it's an emergency. This is a solid Highlands County choice!

Rude staff, didn't have paperwork, will send you through loops to get stuff done. not on time for…read moreappointments, and Doctor was not prepared

The doctor is very good. But there is a problem. Our copay is $30.00. I have been a patient…read morethere and my copay is $30. My husband and I are on the same plan. I called a different chiropractor in Sebring and asked them to check with our insurance and call us back about the copay before we made an appointment. They said the copay is $30 for the first visit and every visit. My husband went to Dr. Serralta yesterday and they scammed him by charging him a $70.00 copay. Dr. Serralta's staff is dishonest with their billing. We would never go there again.

Dr Serralta has a great personality, gets to know you as a patient, and takes the time to explain…read morewhat he is doing and the path forward. He is treating me for a long standing herniated disc in my lower back with great results. It was easy to get an appointment and his staff are always friendly, cheerful and professional. I highly recommend this office.

Just had to have x-ray and MRI for a broken wrist. I have…read morediscovered that if one takes the doctor's order and physically schedules services, things go fast. Waiting for the order to be sent then hassling with scheduling over the phone is a bitch.

I have been trying to contact and set up my appointment since 12/13/24. They answer the phone…read morewithout saying anything leaves you on hold. Each time I've called I've waited on hold more than 5 mins. Also try calling at 4 and the phone recording states open until 5 but to call back within normal business hours. I have no idea how else to get in contact with this place!!!

Dr. Jim and Dr. Sean along with their staff are very caring and provide a top notch experience. If…read moreI could give 10 Stars I would!!

This is one of the only Google reviews I have ever done and the only reason I'm doing this is…read morebecause I feel like medical care the most important service and because this was the worst medical care I ever had and that's including when I was in the army. This review is going to sound harsh because of all my complaints but there was just so many things to complain about, I actually held a few back because of character limit TLDR: This doctor might be pretty good for basic mundane stuff but if you're experience is like mine they will not take your pain seriously or give any information without you asking. Treatment was a joke. Superficially nice but compared to the other 2 chiropractors I've seen really disappointing. Really the worst medical appointment I've ever had. Really got covid isn't serious vibes from all the staff. I did not use their lack of covid protocols in my review score because many people don't mind but: **For imunocompromised people or people concerned about covid** I really got the impression they don't take COVID seriously at all. They have really antiquated covid information posted in the waiting room from over 2 years ago, all of which were telling you cherry picked information that was actually not true for the situation and was the opposite of CDC recommendations. One was about exercising with a mask I guess as an excuse for why they're not masked the other was about latex gloves which I guess is why they didn't wear latex gloves even though every medical professional knows about universal standard precautions. Let me get the good stuff out of the way first: super affordable and the nurse and the chiropractor we're both very likable that's why I gave them two stars instead of just one. Now for the bad stuff: I did not feel like they took my pain level seriously. I explained that without the 2 over the counter pain meds and three prescription medicines that I am on that my pain level is at a nine out of ten. I had knee repair surgery and the highest I rated my pain was at a six. I matched 6 miles with a broken foot and the pain is worse. Without medication I am crippled with the medication I am in constant pain and drop things all the time Has become a serious impediment to my Job. I can't sleep at night. The doctor's response to my pain?Pretty much "pain is bad" . He then ​

Physical therapist was outstanding, she was considerate and attentive to my problem shoulder. She…read morekept me informed what and why she have me work out. The receptionist was very helpful and understanding and personable. The only concern I had was with accounting. She did not realize, for what ever reason, I was tricare for Life. She initially filed the wrong insurance and made me pay a copay, which was not correct.

Great knowledge. I have had balance issues, they knew what the problem…read morewas. Also were great with vertigo issues i was having and regular md's couldn't help

I called this office trying to set up an appt w/a dermatologist... I found out after calling that…read morethey are strictly a family practice office. I submitted the change request to yelp so hopefully it will be updated soon... However, I thought it may be worth noting... Even though they could not provide the services I required, they did look up someone who could. Then the receptionist I spoke with happily provided me with all the pertinent information. I didn't even have to request her help. It was offered freely. In today's world that speaks volumes to me! I can't say anything about the doctor, but from my phone conversation, I feel fully confident saying that at least your dealings w/their front office will be pleasurable.