One of the best dental experiences I've had (and I've had a lot)! RDH Rachel was super kind and…read moreeducational! Dr Yang was super patient with me and explained the process of my procedure in depth. All of my questions were answered and I wasn't made to feel like a bother. It's easy to get quick appointments and the front staff is super kind.

Sad that after years of care I had to leave. This dentist is a well run business with great staff…read more I'm sad that they took advantage of my dental insurance. They have often recommended unnecessary procedures and their charges are high! I was talked into multiple crowns that I didn't really need...

Mary Gregory DDS came recommended in the military spouses community because they were one of the…read morefew practices that take our insurance (they were out of network but would submit claims). As of 2025 they will no longer take the military insurance. There's parking and she offers early morning appointments (7am). The appointments were ok, there's not much to say when you just get a cleaning and there's no dental issues. The hygienist goes pretty hard and even chipped the top of one of my front teeth. She told me I could have an orthodontist smooth it out. They charge an additional $50 out of pocket for fluoride. I sent my previous scans multiple times and they said they didn't receive them. When she did see my scan, I was referred to someone to get a second opinion on something she saw. Almost $500 later I find out it's just my sinus cavity. I know, better safe than sorry and can't fault her for doing her job. My final straw was getting charged a late cancellation fee. They require 48 hours notice which can be really hard if you're not sick 48 hours in advance and the day before your appointment is a weekend or holiday as was my case. I called the morning of and left a voicemail that I was sick; instead I went to urgent care and was diagnosed with strep throat and an ear infection. They did not receive this voicemail in time because the receptionist was also out sick. I was charged the fee 6 weeks later and when I called to see if they make medical exceptions I was told absolutely not because they have already written off too much from *all of us* because our insurance doesn't pay well. As a professional I can understand some of this, I know it's frustrating when people late cancel/no show or an insurance doesn't pay well. However, I always make exceptions for medical and other things that are truly out of their control. They are right to stop taking our insurance, it's not good when you start to resent your customers. Take away: -No matter how sick you are, if you want to avoid a fee, go to the appointment -Go if you know your dental insurance pays well or you plan to pay out of pocket -Insurance companies are the worst and need to raise their rates across the board

Hygentist Dr Gregory is thorough but her office staff needs…read moreto take care of business. I had an hygiene appointment scheduled, but when I arrived the front office said "we dont have you on our schedule". This is not an easy nor close drive for me. I'm sure I had the right date. They also did this to my husband! Said they didn't have him on the calendar for his appointment. Frustrating! Will look for a closer dentist!

I went for my 6-month visit to the Springfield office. I only attended that office when my dentist…read morewas visiting that location. So, when I learned it would be Dr. Ho's permanent location, I chose to follow him instead of going to the Lorton office that is closer to my home. I chose to follow Dr. Ho, because in this day and age, having a sense of community goes far beyond location for me. And, I get the community with Dr. Ho's interest in his patients and his professionalism in his care. The office staff is professional and KIND. And the office environment is clean and updated. That's the environment that makes me feel comfortable when having my dentistry needs met. Thank you to everyone in the Springfield office.

I came in as a new patient and will not be returning. Despite having full X-rays completed at my…read moreprimary dentist just yesterday, this office insisted on taking a new set. When I questioned the necessity of paying for the same diagnostic images twice, the staff tried to "reassure" me by saying insurance covers them at 100%. This is incredibly misleading; even if covered, it still deducts from my annual insurance allotment, leaving less coverage for actual dental work later in the year. It felt like a blatant attempt to maximize billing rather than provide efficient patient care. Because of this lack of transparency and respect for my time and benefits, I have also canceled my daughter's upcoming appointment as well. I'll be taking our business to a practice that values integrity over redundant procedures. Lost 2 patients in less than 5 mins, and had the chance to win over a family of 7. Expecting prompt refund for services not rendered.

I have been a patient of Dominion Hills Family Dentistry for 10 years and I write this review to…read moreadvise others to avoid this practice. After 10 years, I am taking the time and effort to move on to a different dental office, which takes a bit of effort. And the reasons why are very serious and if you have a family, you especially need to take these warning into account. I see there are few good reviews (and some clearly fake) for this dental office, well then, for the few real ones - they must have just had a simple cavity. Just give it time- they will figure out this place is no good. 1. Dental offices are required by the medical board to have an emergency number/contact number for patients. On 4 different occasions (2x broken tooth, cavity fell out, crown fell out) I contacted their emergency telephone number and text them on the number. Absolutely no response. Later, on a Monday they lightly reference, that they may have gotten my messages. Today, I found out that they failing to respond or monitor their emergency phone/contact is actually a violation on the medical board. And if I care to, I could file a complaint. Here's why they are failing besides not caring: it's a very small office. One dentist, who uses one young part-time dentist in training and an office manager/secretary- so a 3-person operation. Yep, not much. And they are not open/doing business Friday-Sunday. Yep, closed three days a week. So, God help you if something bad happens to you or your family Friday thru Sunday. They are not going to respond to you, and they are not going to come in to help you or your child, if they or you are hurt. See the problem. Over time, you or your family are going to need special help on a Friday-Sunday. It's going to happen eventually. And when you call the emergency line/text for them (which they are required by Virginia Medical Board to respond to). They will not respond, and they will not help. 2. So, they are a very small operation. 3-person operation and many, many times, they do not pick up the telephone. Basically, they screen calls using their caller id. Yep, not very nice. So, for example (and there are other examples), I've called to ask if a crown has come in. Then later I'd call again to inquire. LOL and guess what, no answer. I call and I call- no answer. Yep, screening calls. Lately, I eventually figured it out and just went over there to talk to them. I just live around the block, so it's no big deal. But recently it made me think. LOL, they been doing this for years. They screen calls using caller id and they don't pick up. Yes. It's kind of funny to think about at first, but when you think about it. It's pretty messed up and if you live a distance away, I guarantee this will be extremely aggravating to you. So, I've read a bunch of these 5-star reviews from people, and they are all nice and cute.... give it some time and real need- you'll find out when they fail you. Also, some real observation. I know people want to be nice, but I was nice with Dr. Dorjee for 10 years and objectively examining her performance ...not good. If she cared, she would respond to the emergency message/texts....if she cared. Guess what, I've figured out, she doesn't. 3. She (Dr. Dorjee) seems to be rotating a lot of young dentists in and out of the office and getting them to do the work. And when I say the work, I mean all the work. Everything from cavity filling to crowns. And she has USED different ones over the year. Recently, for my crown (and I don't normally don't ever do this) I had to look at the person as ask if they have done this procedure before or if I'm first. They looked like they were 19. And I said it in a way, that I needed them to be honest with me. I said it nice, but direct. I had to. So, this has been going on for a while. 4. I've read some of these five-star reviews and they are kind of the same length, and they all seem to sound the same. Alot of "best cleaning I've ever had" and "I was comfortable and enjoy my cleaning soooo much". LOL: I know the young office manager/secretary and these 5-star reviews are her. She's creating a bunch of accounts and talking how great a cleaning and how comfortable and "soooo friendly" lol. Totally her. 5. She has no respect, and she does not care. Sorry, but if she did ... she wouldn't be doing and acting the why she does. I've given her a bunch of chances over the years, because I live right around the corner. But enough is enough.

This place is so wonderful. The care is kind and gentle and the administration is competent and…read morethoughtful. After a great visit, had the front office reach out to ask me for more info regarding insurance to avoid any charges to me. That kind of proactive approach to insurance, minimizing burden on the patient, is so rare. My kids go here, too, and have had great care.

From start to finish ! I highly recommend this dentist office (if you can get in !! Highly…read morerecommended and booked ) I must really recognize Stephanie, Dr. Kim's clinical coordinator. She has really went above and beyond with professionalism and customer service as a new client. Upon arrival, make sure you are at the right side of the building , you have to pass the first lobby and then you will see the dental sign. The office was very clean, high end technology and everyone who worked there was friendly. There was no wait upon check in (which is almost rare with any doctors office), my hygienist was friendly and knowledgeable! &&& *drumroll* , the dentist came in right as I finished also with no wait. Dr. Kim presented with great bedside manner. He was personable , professional , very honest in answering questions pertaining to other procedures without a "pushy must do" attitude and I was definitely in and out in under an hour. And yes, for those who care, you do get dental goodie bags! I'm glad I was able to get in as a new client and even booked my next 2 appointments for next year due to a last minute cancellation . Highly recommend

It took 12 visits for Dr. Henry to replace one crown that I'm not even sure needed to be replaced…read more The first replacement took four visits because the color wasn't right. Then, at my annual exam, he told me it had been installed incorrectly and offered to replace it at no charge. That replacement took another eight visits. The temporary cracked three times, I had to go to a dental lab in Springfield twice for color matching, and the final crown was wrong and had to be redone. Look, I get it -- humans make mistakes and sometimes things happen that are out of our control. But 12 visits? If you've never had a crown, this is not a normal experience. I've also had concerns about their billing. On one occasion, I was quoted one amount for unrelated dental work, then later received a bill with additional charges. When I called for an explanation, I was told the person who gave me the quote was no longer employed there and had given me the wrong pricing. Convenient. At my last cleaning, I also specifically asked the hygienist not to use the water sprayer because I'm sensitive to the vibration. She used it anyway, despite my request, and it was very uncomfortable. That said, I did have one very positive experience a few years ago when I chipped a front tooth. They saw me the next day as an emergency patient, and a different dentist in the practice repaired it beautifully. Despite that one positive experience, I will not be returning.

Excellent care. They took their time making sure the procedure went as painless as possible. Very…read moreprofessional and courteous.

I had my first visit with Dr. Urteaga today as a new patient, and it was a great experience from…read morestart to finish. He began by going through my medical history with me and then carefully reviewed my dental x-rays and tooth imaging, making sure I understood what he was seeing. Throughout the appointment he was polite, professional, and also really friendly and easy to chat with--we built a good rapport right away, which helped me feel comfortable in the chair. The cleaning itself went very well, and I left feeling like my teeth had been thoroughly taken care of. The front office staff were also pleasant and efficient, and they quickly scheduled me for a follow-up appointment before I left. Overall, I feel very confident in continuing my dental care with Dr. Urteaga and would happily recommend this office to others.

Who can honestly say they enjoy visits to the dentist?? I can now!! Being referred by a good…read morefriend, i already had high hopes and expectations prior to my first visit. I am happy to say those were all surpassed by the wonderful ladies at Allegra Dental Center! I've had the absolute pleasure of interacting with Dr Dickson, Dr Floyd, Divine, Danisha, Israa, Vi, Anita, & Mary. And each one was even more kind and professional than the next. Each time i come to my appointment, my experience has been A++. I have never felt discomfort in our out of the dentist chair, and getting actual, knowledgeable help with my dental care has been a game changer for me on how i feel about my own dental health. I will continue to look forward to my future visits and encourage any and everyone to schedule their next visit with Allegra Dental Center!

We've seen Dr Dickson and now Dr Floyd for years, both my husband and I. I can't say enough…read morewonderful things about them and this practice. They've been patient with my Mom who has Alzheimer's. And twice they've seen my young kids for urgent needs, when our pediatric dentists wouldn't help or were on vacation. Even though they technically aren't pediatric dentists, they've been so patient with our 4 and 6 year old, one of which has a strong fear of dentists. So grateful for them!

I had a dental emergency on Memorial Day weekend and they fit me in! Not only that the dentist was…read moregentle! She fixed me right up! I'm changing to this dental practice! Any dental practice that will fit me in on a holiday weekend when I NEED THEM...they have my business! Additionally the practice I was going to advertised they were open...and they weren't! They closed early on that Friday when I called and basically was like we can't see you until TUESDAY!! When I called here on Saturday I spoke with the receptionist told her what was going on...she told me what she thought was going on and called me right back! They have me as client!

This practice is incredibly predatory. I went in with a dental emergency and noticed that the…read moreintake documents stipulates that their ""treatment plans"" are not going to be confined by your insurance, assuming one is using insurance. Initially I thought nothing of it and planned to say no to any window dressing offered. The "treatment plan" that I received was filled with costs for random fillings even though I was here for an emergency root canal. I stressed that the root canal was all I was going to commit to, and I had to defend this decision across multiple appointments. The front desk even called the dentist back in to try pressure me into getting more work done. Conveniently, they suddenly deemed a few of the fillings "non-priority" even though they were ready to bill me for them. I still said no and my wishes were only respected after I fought for it. As far as the care I received, my experience with dentist was sarcastic and uncommunicative. I didn't know what was happening or what to expect during the procedure. I had to specifically request my medicated toothpaste that I was prescribed because they didn't hand it to me after my second or third appointment. Incidentally this happened after I denied the extra work in my treatment plan. When I went to another dentist and got a second opinion, he was confused at the need for extra fillings and mentioned that my teeth were in great condition. Overall I did not feel considered, respected, or cared for in this process, and I do not recommend for anyone else to go to this practice.