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    George Carr GMC

    2.6 (5 reviews)
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    Cannon Toyota of Vicksburg - Billy Crozier General Manager

    Cannon Toyota of Vicksburg

    (13 reviews)

    0-Star Review / Public Warning:…read more I would give this dealership 0 stars if I could. From start to finish, my experience has been nightmarish, unprofessional, and completely unacceptable. This is not just poor service -- this is fraudulent, deceptive, and reckless behavior. Defective and Unsafe Vehicle: The car I purchased was delivered in defective and unsafe condition. From day one, it had torn windshield wipers, a dead key fob battery, and a cracked tail light. None of these defects were disclosed prior to sale. Selling a vehicle in this condition is fraud, breach of contract, and a violation of consumer protection laws. I should never have been forced to take possession of a car in this state, yet this dealership acted as if it were normal. Failure to Provide Title and Tags: It has been over two months, and I still do not have my title or registration. I've had to constantly call and beg for temporary tags just to legally drive the car. Every time I called, I was met with excuses and delays: "It's coming," "We don't have it yet," or "Just wait a little longer." This is reckless disregard for legal obligations and basic customer service. Nasty, Unprofessional Attitudes: Every staff interaction has been met with rude, dismissive, and hostile behavior. Klay told me, "It's a used car, what do you expect?" -- a statement that is disrespectful, dismissive, and shows total bad faith. Brady, when pressed about reimbursement for the battery, lied, blamed the weather, and made up multiple excuses, including: "It's not our problem," "The battery was fine when sold," and "You should have checked it before buying." These are blatant attempts to avoid responsibility. Battery Disaster and Runaround: The car battery failed completely before permanent tags were even issued. Their "solution" -- demanding I drive three hours to pick up a replacement -- was absurd and unsafe. When I asked for reimbursement, Brady repeatedly gave the runaround, refused accountability, and acted extremely unprofessionally, making up excuses rather than fixing the problem. Possible Discrimination: I strongly suspect I was treated unfairly due to discrimination. My cousin previously worked at this dealership and witnessed the toxic, biased culture firsthand. The repeated dismissive and disrespectful behavior made me feel I was treated differently from other customers, which is unacceptable. Deceptive Business Practices and UDAP Violations: This dealership's conduct demonstrates: * Failure to disclose known defects * Deceptive and unfair business practices * Breach of contract and good faith obligations * Nasty, hostile, and unprofessional customer service * Potential discriminatory treatment * Violations of UDAP (Unfair and Deceptive Acts and Practices laws), exposing them to civil and regulatory liability Final Warning: From defective vehicles to dead batteries, cracked tail lights, unhelpful and hostile staff, and endless excuses, every interaction has been a nightmare. They make it nearly impossible to get proper service, treat customers with contempt, and seem to think deception is acceptable business.

    I took my car to Cannon Toyota today 9/14/24 for an oil change. Mr. Nick Hearn and Mr. Russell…read moreMayfield is just Awesome. Their customer service IS IMPECCABLE!!! I will never take my car anywhere else. Those two make a great team!!! Thank you so much for all you do!

    George Carr GMC - car_dealers - Updated August 2026

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