Great experience all around! To me, the service department deserves a raving review. Clay, the service manager, is always willing to help and easy to talk to, and always available to talk to when I ask for him. The girls out front are also great. Cannon has fixed my F150 multiple times in a timely manner and has had no further issues. I would recommend this service department over all others in Vicksburg. The only place in town that I would let work on mine or my wife's car! read more

I purchased a 2018 ford escape on 12/28/2024, paid cash for the vehicle even though they did not want to negotiate anything. when I took the vehicl, the whippers were missing, I did not find it suspect since they need to be removed to service the batTrey. I had to wait 3 months to receive the title of the vehicle and at no point my calls were returned. Today I noticed paint chipping around the windshield and rust around the door seal. obviously the car had had serious damaged that got very bad cover up. The carfax have no mention of car accident. I have to purchase 2 vehicles before the end of the year but will definitely not go to any Cannon dealership. read more

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The service department did the front brakes on my car in October 2025. I heard a noise after they worked on my brakes and called and returned to their service dept. .They said I needed front wheel bearings that is what is causing the noise. They put in new wheel bearings. I was still hearing the noise while driving home. I called them and took my car back . The mechanic said, I needed to have my back brakes done. I told them they had already done my back brakes ,and that didn't make sense the noise was always coming from the front of the car, after they did my front brakes in October of last year. A master tech was there one day and said he would find out what was wrong. I asked him to please ride around with me . He said it sounded like my brakes. He took all 4 tires off of my car and said the rotors had to be replaced on the front of my car. I had been driving my car since October thinking my brakes were done properly . They didn't smooth them out when they did my brakes which caused damage to my rotors. I had my front brakes done before they ever made any noise or a lot of wear on them. The Tech told me if I let him put new rotors in that it would take care of my noise. It did. I spent money on wheel bearings that I didn't need. He was about to do another job on back brakes not knowing they had been done recently by them. I had to make several unnecessary trips to the service department its a 2 hour drive one way for me. I Paid a lot of money for work and parts that were not in need of repairs. The shop foreman never once came out to discuss the matter with me during any of my trips to the service department. The girl working the service department computer said she was told by him that she had to be the go between us. She apologized while he hid out . Apparently he hasn't enough training to run a shop , or even worse he doesn't care about his customers. Service means so much when you pay so much for a car. I will never step another foot in their door . They ripped my off. An expensive lesson learned. read more

I was at Honda Cannon and was trying to work up a deal to purchase a car. The salesman Simons interrupted the manager Eric SEVERAL times throughout the process and pulled him away from me. I eventually was able to agree on a deal and about to go to the finance portion, when that SAME rude salesman erupted out in yelling, cursing, and screaming in the dealership. He cursed the manager Eric stating, "you always do this sh#$, they are spending over $70,000", along with a lot more expedites. My mother was on the telephone with the insurance agent and had to end the conversation because she could not hear. Eric (the manager that was assisting me) just left the dealership in the middle of the deal because he was so upset and did not come back. My mother went looking for him so that we could close the deal. We eventually left the dealership without a car. I was applauded at the lack of professionalism and the amount of disrespect that the salesman had for not only the company, but the customers that were in the building. read more

I dropped off the vehicle on 1/24/2022, and I added approximately 654.5 miles to the car between the date I took the photo on 1/19/2022 and 1/24/2022. After receiving the vehicle back from Honda on 2/25/2022 at 4:08 pm, I took a photo of the miles on the gauge, and they read 109,103. Once again, I only added 654.5 miles on the vehicle, and 141 miles were added while at the dealership. Light brown Makeup Markings were found on the passenger rear seat headrest and someone's items. My seat covers were slightly damaged in the driver's side seat near the waistline area, and my seat covers in the rear seat were ruffled (I have photos and video). There was minor damage on the driver's side seat cover, but the damage was worsened by whoever was driving the car while in the shop. It was suggested that I take a finance option to get my vehicle fixed when I returned to look at it, which upset me because it is insured. read more

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They do business right, and are fair. Open and honest. I wouldn't do business anywhere else in the state unless it was at another Cannon dealership. read more

Shelby always makes sure my vehicle is in top-notch shape. Cannon Honda will always have my business!

Bought a 2017 Accord Hybrid and they texted me a price I agreed to. The dealership told me they would complete the registration and I would receive my license plate in the mail in a couple of weeks. After a few weeks, I still hadn't received my license plate. So I called to ask if there had been any issues and they told me that they sent it in and to wait another week. A few days after the phone call, I was pulled over and told that our car was not registered. I called the dealership and told them what had happened. They told me they never sent the papers in for registration. Because the car was registered a month and a half after it was bought, I was charged late fees that the dealership has still refused to pay. During this process, I also discovered that they sold the car to me for about $1000 more than the price we had agreed upon previously through the text. When I brought this to the attention of the salesman, he said he would talk to his manager and give me a call back. I never got a call back. I called the dealership a few weeks later and was told the manager was out, but that they would take a message and he would return my call. I never got a call back. A month later, I was finally able to get a hold of the manager. He was abrasive, rude, and unhelpful. He refused to listen to what I even had to say. He dismissed my claim that I was charged more than we agreed to. When I brought up the late fees for registering the car late, he said he would get my paperwork and give me a call back. It's been three months and I still haven't received a call back. This dealership either made a mistake on our paperwork (which is fine, we all make mistakes) that needs to be fixed, or they intentionally increased the price to line their pockets. I'm hesitant to say it's the latter but their response leads me to believe it. I will never buy from the dealership again and advise everyone to stay away from them. read more

Dean and Greg did an amazing job of getting me out of a car I was upside down in when no other dealer was willing to help. Best deal/best service! read more

Malik Wilson is a great salesman. The experience was wonderful, and he made sure he got me in the right vehicle.

I purchased a 2017 Honda Civic on December 1, 2017 from this dealership and was told that the other key fob would be mailed to me on Monday December 4, 2017 because the lady in charge of keys had left for the day. I called salesman on December 5, 2017 and he said it was mailed on that day. As of January 1, 2018, I have not received key fob. The salesman does not answer my calls and does not return calls left on voice mail. I left a message for a general manager on voice mail on December 21, 2017, and have not heard from him as of today. The price I paid for the vehicle included 2 key fobs. This is the worst customer service I have ever experienced. I will never purchase another car from this dealership. read more

They had a van listed on the website for sale at a reasonable price. I called multiple times and was told that the van was out on loan to a customer who's car was being serviced in their service department. I continue to call and leave messages asking for an update on when the van will be returned by the customer. After several days of calls and multiple messages left, I finally spoke to the sales manager and he said the van had been sold a couple days ago. I feel that the sales team does not know what's going on and they don't talk to each other nor do they know what's on the website. read more

Just another example of a quality Cannon Motors dealership! Cannon Motors was recommended by a friend in North MS. They began locating a Pilot for us on Monday and a day later, they had the vehicle, gave us a competitive price and all this occurred from the comfort of our home about 3 hours from the dealership. It was the easiest car buying experience that I've had. I appreciate the referral to Cannon Honda, will be a repeat customer and recommend that you call Cannon Motors before your next purchase. read more