updating my review because Dr. Norton is GREAT, but the communication and staff could use a lot of…read morework. my first appointment, i was told there was a cancellation for tomorrow, so i booked it. i drive 45mins, and find out that i was booked for a different day and time. i got a cervical mri, and usually doctors receive images on their own. i finally have my follow up appointment and find out i was supposed to bring the physical disc. nobody informed me that i would need to bring the actual disc. for something so important, a reminder would be professional. i'm just supposed to reschedule which is a major pain because norton is out of office a lot. i also left a VM for the medical assistant and never received a call back. i'm glad i pushed to still be seen without the mri images because my experience after seeing dr. norton was pleasant. but these mistakes/bad communication by the team cannot be overlooked.

the worst dr i have ever encountered He gave me nothing and…read morestarted hammering on my spine and have never been in such excruciating pain- after which i checked with other surgeons and the procedure he performed on me they all put you out for- i still have nightmares many months later - also very cocky

If you have insurance and you want some doctor to run up you deductible while 12 year old doctors…read moreand staff abuse your newly broken bone go here. Fractured ankle, saw Dr. Lloyd, who spent two seconds telling me "at least you don't need surgery" walked out and a child abused me putting a boot on in the most uneducated and painful way. Asked, since I haven't broken anything in my half century life, how to use the boot, walk with the boot, care for the boot, shrugged and said "I don't know..."

I have used their therapy dept several times. Each of those times I have requested Cameron Gordon…read moreafter having therapy with him the first time. He's focused, serious about what he does & explains why he's doing it. When he wasn't there I had the best assistant ever, Jasmin Kadribasic.

I have been to numerous doctors over the last 30+ years. Dr Wells is the first one to actually…read morealleviate my pain!! Awesome! So happy! The office staff is also very helpful and friendly. I highly recommend Dr. Wells! Thank you. Harry H

Appt today for the injection that it took Nancy 6 weeks to get the required authorization, now I…read morehave had to pay over $300 to fly back for this shot due to their lack of timely action to get authorization. The MA showed me to a room, left and didn't shut the door. The staff with the office manager right there at the reception desk started talking loudly about a patient they referred to "as that old lady" who was being difficult in payer her bill. I had to walk out to the desk and tell them I could hear every word of their loud conversation and how unprofessional they were being referring to a patient as "that old lady". Dr Wells said he read my previous review and was taking steps to improve and he did ask his staff to shut the exam room door.

I have been to three doctors in this group. Dr. Kolettis is fantastic. He performed 4 surgeries on…read moremy son's knees. Dr. Bromson helped me twice now with my broken feet. Dr. Munoz is young, energetic and loves to shake hands. He is helping us with my mother-in-law's broken hip. The office staff is so efficient when I ask with medical records. I really appreciate that. Only once did it take a long time to get a letter written for my mother-in-law's medicare claim. The group does surgeries across the street at their surgery center. I have no complaints with my experiences there either. All surgeries went well and the staff is compassionate as well as efficient. The only complaint that I have is that waiting time is entirely too long in both places! At least they provide coffee, magazines and a flat screen to keep you occupied while you wait.

I made an appointment for my son today. The person making the appointment asked questions in a…read morerobotical, rat a tat tat way. One question after another without any emotion in her voice. Sort of like she couldn't care less about her demeanor. She asked me a question on whether it was an accident. I heard auto so I said no. Then she proceeded to ask how he injured himself and I said he fell. She then sharply reminded me that she asked if it was an accident and I said no. I told her to stop being rude and that I was hearing impaired and she was hard to hear because of the static from her headset. She then argued that she was not rude. Well, that is a problem in itself. Tone of voice says a lot. At the end of the call, I repeated the address she gave me. I misunderstood the suite # and she said NO NO NO NO NO NO NO (probably about 8 times) and then repeated the suite #. I only hope the office manager reads this review. The person answering your calls is the face and voice of the practice. She sets the tone. If she is rude, then your practice is rude. I cannot image that the physicians would tolerate such unprofessional behavior. Having myself been a patient there in the past, I am shocked at how poorly this person handled the call. I have overseen call centers in my lifetime and never would I allow an employee to speak to someone the way she spoke to me.

I really like Dr. Provo. He has a martial arts background, so he has been very helpful as I have…read morebeen getting a few joint injuries due to my own martial arts training. Every time I come to him, he says, " What did you do now?" With a chuckle, of course. I really appreciate that he is not quick to suggest overly invasive remedies - he's a fan of PT and now I am, too, and natural ways to reduce inflammation and increase strength to prevent injury. I have learned that many injuries are simply due to weakness and, for me, overtraining, but he gives me the guidance and care I need so I can continue to train safely. It's also pretty easy to get an appointment when you want. On the other hand, I do find his front desk staff to be aloof and cold, and often I have to wait a very long time to be seen, but it's par for the course at so many medical practices, unfortunately.

I've been bringing my mother to this orthopedic practice for years, hoping for a solution to her…read morechronic hand issues. While she's had some temporary relief, the problem never fully resolved. At a recent appointment, she mentioned both hands were affected, and the doctor indeed treated both. However, despite this being a clear oversight, the prescription for physical therapy was only given for one hand. My father called to request an update, and the staff outright refused, insisting that we come in person. I went in today, and it was met with dismissive, rude behavior from the receptionist who refused to help. After years of loyalty, this practice has been a complete disappointment--both in care and in customer service. I will not be returning, and I strongly urge others to look elsewhere for professional, respectful care.

I am a young patient, I have never had surgery or broken a bone. I was absolutely terrified when…read moreDr. Toman told me that I completely ruptured my Achilles Tendon and would need emergency surgery. I had a few consultations before I met with Dr. Toman. He was extremely confident in his work and told me that he would take care of me and I had no doubt in my mind that I was in good hands. I have seen some terrible scars from this type of surgery and mine is pencil thin. I even brag about it while I'm out with friends. You can tell that he certainly took his time and made sure that my Achilles was going to be good as new. I am currently six weeks out of surgery and I am walking!! It is an absolute miracle. My Physical Therapist, who was recommended by a friend and has been in business for 35 years, complimented my scar and said it's the best surgery that he's seen and he can't believe how advanced I am in such a short time. From beginning to end, I had the most amazing experience at this office. From the very thorough and enjoyable front desk staff (Marie who answered every silly question I've had), to the kindest nurses, a very respectful and intelligent PA and the most wonderful Dr. Toman, I would absolutely recommend this surgeon and staff to anyone. If you need surgery, Dr. Toman is your man!

I'm a 61-year-old professionals been seeing doctors my entire life. Never I've been treated so…read morearrogantly by a doctor in my entire life. I've been in pain for eight weeks with lower back pain and they continue to send my MRI test to the wrong center I went to a different doctor and they got approved immediately. If you want to be treated with respect, do not go here. He literally kicked me out of his office because he didn't like the review that I left that I called five times and nobody calls me back. I am a professional. I call my patient back all the time. I don't leave them in pain for seven weeks.

I was just thinking about how good my shoulder feels, and decided it was time that I write a review…read morefor Dr. Purita, who made that possible. About me -- injured my right shoulder 12 years ago from weight lifting. Spent years in chronic pain before undergoing surgery in 2011 from a highly respected orthopedic surgeon in Delaware. Shoulder felt better, but nowhere close to 100%, so I saw a local doctor in Springfield, PA and had 5 PRP injections over a period of a few years. The first 4 treatments seemed to help, but something went wrong with the 5th one because I felt a lot of pain both during and after the operation (never experienced that before). The Springfield doctor claimed it was a "flare-up", which seemed questionable because he had never disclosed that side effect before. I decided it was time to see a professional, and went to Dr. Purita to perform stem cell treatment on my shoulder. I was very impressed with my entire experience. I flew to Florida and got diagnosed. We then scheduled the stem cell treatment shortly thereafter. The treatment--which involves many needles, removal of fat cells and stem cells--is not for the faint of heart, but it's worth it. His staff is very knowledgeable and friendly, and the technology in his operating room is impressive. Sinatra playing in the background was a nice touch. I had a follow-up PRP session with Dr. Purita about 6 months later, per their recommendation. Now about 18 months removed from the stem cell treatment, my right shoulder feels as good as it has ever felt since the injury. I tried EVERYTHING over a period of almost 12 years, including PT, prolotherapy, PRP, surgery, and then finally stem cell treatment. It wasn't until I bit the bullet and opted for stem cell treatment with Dr. Purita that my shoulder showed significant signs of improvement. The goal was to return to moderate weight lifting, and not feel pain on a day to day basis. That goal has been accomplished. I thank Dr. Purita and his staff for making that possible.

This Doctor is a healer. I have used his Stem Cell Orthopedics services for a number of years to…read morefix my bad knees. You have to pay for the treatment yourself as insurance will not pay for the PRP./Stem Cell treatment, but it is well worth it to at least consider this as a viable option for your bad joints.

Ongoing treatment for advanced glenohumeral osteoarthosis, and resulting shoulder pain…read more Entire office is outstanding. From reception, to Dr. Hersch and his two assistants, to check-out. Sorry, don't know the professional titles of the assistants, but they are top notch. It's quickly evident that the entire team is very busy, but I was in no way rushed. All staff make it clear that they have time for you, and especially time to address any questions, treatment options, etc. Highest recommendation.

Dr. Hersch approximately spent a matter of 7 mins with me. 5 mins jotting down on his computer as I…read moreexplained the pain I have been having in my right leg for the last 3 months. The remainder of the last 2 mins(approximately) he pressed on my leg finding it hard to believe (as if I'd been stretching the truth about how long I had been dealing with/ the pain.) His conclusion was it must be a muscle. I do understand that muscles do not show up on an X-ray. But, I've been told an ultrasound would reveal more. Didn't seem to be an option? Bottom line... The visit cost me $100.00. It came w/ a attitude that I felt from the Dr. He did give me a referral for physical therapy.

Excellent service! The office staff was friendly, and professional. The D.O. Was tops! Super…read morequality of care! My foot was In superior care!

My experience with Dr. Gelb was extremely disappointing. At my first surgical consultation, Dr…read more Gelb clearly stated that I needed knee surgery for a complex medial meniscus tear shown on my MRI. However, because of a burn injury on my knee, he advised that I complete physical therapy first and return once the skin had healed. When I returned for follow-up -- just a few weeks later and still in significant pain -- he abruptly told me that my knee was "fine" and completely dismissed my symptoms. The new note omitted all mention of the meniscus tear and the prior surgical plan, even though the second MRI (done within six weeks) showed the same tear and bone edema. Since that visit, I have seen multiple orthopedic surgeons, all of whom confirmed that surgery is needed. I left Dr. Gelb's office feeling dismissed, unheard, and deeply frustrated by the lack of honesty and continuity in my care. Patients deserve to have their pain and imaging findings acknowledged and documented accurately. Unfortunately, that did not happen in my experience with this provider.

After a great deal of research I chose Dr. Saperstein and I'm so glad I did. I knew I needed a full…read moreknee replacement and it all went quite well. I felt very well taken care of before, during, and through the months following surgery. I recommend Dr. Saperstein without hesitation, partially because others I've sent were diagnosed by him as not needing surgery, but mostly because I'm happy with my experience and my new knee.

Dr Saperstein is an excellent doctor he listens to you and then he determines what you need to do…read moreNo pressure just great advice!