I really like Dr. Provo. He has a martial arts background, so he has been very helpful as I have been getting a few joint injuries due to my own martial arts training. Every time I come to him, he says, " What did you do now?" With a chuckle, of course. I really appreciate that he is not quick to suggest overly invasive remedies - he's a fan of PT and now I am, too, and natural ways to reduce inflammation and increase strength to prevent injury. I have learned that many injuries are simply due to weakness and, for me, overtraining, but he gives me the guidance and care I need so I can continue to train safely. It's also pretty easy to get an appointment when you want. On the other hand, I do find his front desk staff to be aloof and cold, and often I have to wait a very long time to be seen, but it's par for the course at so many medical practices, unfortunately. read more

I've been bringing my mother to this orthopedic practice for years, hoping for a solution to her chronic hand issues. While she's had some temporary relief, the problem never fully resolved. At a recent appointment, she mentioned both hands were affected, and the doctor indeed treated both. However, despite this being a clear oversight, the prescription for physical therapy was only given for one hand. My father called to request an update, and the staff outright refused, insisting that we come in person. I went in today, and it was met with dismissive, rude behavior from the receptionist who refused to help. After years of loyalty, this practice has been a complete disappointment--both in care and in customer service. I will not be returning, and I strongly urge others to look elsewhere for professional, respectful care. read more

I was happy here. I made an appointment in advance and was taken on time. Dr. Provo was out for the weekend so I did have another dr who was very good. They took an X-ray and recommended a cortisone shot and some ant inflammatory meds (for my knee that I hurt in pickleball).I did have to ask if there was anything else I should do and I asked about p/t. I was surprised they didn't suggest it but I had to ask for it. They didn't recommend a follow up appointment here but maybe that's because my injury was minor. read more

My 11-year-old daughter fractured her foot, and after starting at urgent care, we were referred to a specialist. We were able to get in to see Dr. Provo the same day. He was professional, efficient, and kind. He quickly diagnosed my daughter, explained our treatment options clearly, provided thorough aftercare instructions, and scheduled a follow-up. Highly recommend! read more

What a waste of $300.... Injured finger I already had an X-ray on. I had to ask for ultrasound... just told be told I need physical therapy. 15min appt... read more

I can see why these reviews are poor, with unhappy patients. Diana, the front office associate, is rude and couldn't care less about your urgent needs. I would not waste my time or money dealing with rude and arrogant staff members. It must trickle down from the top. Judging by these reviews, Dr. Provo is also rude to patients. read more

The reviews are true. Dr.Provo is a professional and knows his stuff. His billing dept though is a scam. They do not return phone calls, emails, and promise call backs from supervisors. They are driving down his hard work and business. Absolutely shameless people. They will tell you one thing and bill your insurance for waaaay more than promised. read more

The reception greeted me with a LOOK of what do you want? Not a hello, can I help you? Nothing. I called prior to getting there and asked if there was a wait. She said no. After I got there I waited for 1 HR before I was seen. When I was called to the back, I waited for another 50 minutes. I asked what the issue was and I was told he was busy with patients. I opened the door to see for myself and noticed he was seeing patients that came in AFTER me. Unacceptable! The doctor was good, very thorough. His staff, awful. THE RECEPTIONIST WILL CHARGE YOU $150! You should ONLY pay the co-pay (if you have insurance). Call your insurance provider PRIOR to going to the appointment and ask what you should be paying. read more

Not recommended because it seems not busy but people there is very slow just wasting your time .First take your payment and forget about you. read more

Do not go here! Dr will lie to you about your insurance. They rarely answer the phones and never return voicemails.

Dr Provo is one greedy, insatiable doctor. He will lure you into unnecessary services such as physical therapy which was totally worthless by the way. His billing department is hard to reach for and the bills are very confusing, they are fast to send you countless bills, but very slow and play dumb when it comes to explaining what I was charged for. I only agreed to PT because the reception person said it was approved by insurance and I won't owe anything for it. Then I started receiving bill after bill after bill. I'd rather go to a masseuse and get a real massage for a fraction of a price they charged me for showing the exercise. read more

Do not purchase stabilizing boot ....doesn't work and they do not refund or replace if defective. Save lots of $$$and order on Amazon. read more

Amazing Dr. Amazing staff. If I could give them 6 stars I would. thanks to Dr. Provo and team for helping me in my time of need and treating my pain. read more

I was surprised to read some of the negative reviews and I'm glad I did not listen. I found the reception staff to be quite helpful and courteous and just very pleasant. It was easy to make my appointment and I was taken in after a reasonable wait period. Most importantly, Dr. Provo is a very good doctor. He was professional and friendly, and took his time with me. He asked a lot of questions about my injury and in addition to manual tests on my shoulder and arm, he took x-rays and a sonogram right there in his office. It really made a difference, not to have to go elsewhere for tests and then wait for them to be sent back to the office. I found this to be very efficient. He was very straightforward about my diagnosis and aftercare and answered all my questions. I would definitely recommend this doctor and his office. read more

Amazing service, I was able to see Dr. Provo within the hour with no appointment, the staff was extremely helpful in facilitating my paper work from my referring Dr. and I was beyond amazed that they accepted my insurance, thank you staff and Dr. Provo for providing such amazing service. Moreover Dr. Provo is extremely knowledgeable and friendly! I would not hesitate to recommend Boca Raton Walk-In Orthopedics and Dr. Provo. I am very grateful to have found this resource. read more

Very simple, they say you don't need an appointment and hours are 9am to 5pm. In reality they do not take in patients after 3pm so why do they say they are opened until 5pm, misleading...friend is experiencing leg pain figured we would get there by 330 when we called ahead to make sure they accepted our insurance they said they do not see anymore patients after 3pm....went to MD Now instead, much better....Do not say it on website unless its true... read more

Dr. Provo is the most professional helpful doctor of ever seen. Open to seeing him for at least five or six years and I've never had a bad experience. He is very helpful in explaining what your problem is. He explains the procedure that he recommends and always follows up on patients needs. read more

Worst sevice I ever got. Told me it takes days to get authorisation from Blue Cross Blue Shield. Never produced to me any proof they faxed my insurance, refused to speak to my insurance Rep when I had her on the phone, or to take a fax number from me to confirm. Told me they use some "different" numbers ???? My insurance told me it may take hours to get fax and process request, not days! Took my $45 copay and wasted my time! Blue cross never recieved any faxes or any requests from them. AVOID read more

Doctor P is the best ! Thank you for figuring out the best way to work on my injury. He's very knowledgeable and has patience. You do not feel rushed abs you are treated like a real human being! Working on theropy now with his guidance thank you ! read more

Great experience, everyone was nice a helpful. Gary the P.A. was very nice and took time with me. I feel they took great care of me and I would recommend this facility to anyone who needs an Orthopedic. read more

1) He is never there, He has one gal there who does not have near the credentials as he nor the knowledge to take care of you properly 2) Gave me a boot for my leg which was the worst/wrong thing to give me and because of that ended up with (literally) a hole in my leg (my calf had a blood bubble and this caused it to burst) which caused a major problem that took 5 months to close with a surgeon from Boca Regional (they are wonderful!) Sent me on my way with no follow-up Charged for a boot (about $500 mostly through insurance however should not have had one at all and had to remove almost immediately) He works with Miami Heat so is always on the road with them and this is just a way to make extra $$$. He is never there read more

I am not one to comment but I was very pleased with my experience with Dr Provo. He greeted me with a caring demeanor and excellent bedside manner. He was patient with me and answered all of my questions. I walked into his office with moderate to severe pain and am pleased to report that I am now pain free. I highly recommend this Dr and would not be put off by the term "walk-in". I have made appointments with my regular ortho that takes weeks to schedule and sit for hours in the waiting room.. Wish I found Dr Provo sooner! read more

We took my mother in for an X-ray after she fell. They Took us in right away. Everyone was very kind and caring. It was determined that she had a hip fracture and needed to have emergency surgery. They were so caring and we couldn't have had a better experience. The doctor is kindness personified. Thank you all! read more

This place is really great!! Every staff member I dealt with was really caring and sympathetic to my needs. I had a lot of trouble with my pain management doctor believe I was in pain (leukemia survivor with lasting nerve damage and immune disorders that also trigger pain). I had been in a ridiculous amount of pain because of 5 broken ribs at the time and my pain management doctor refused to believe me, so I came here. Thank god I did. It really lifted my spirits to have the doctor believe me before looking at my X-rays. Once he did, the whole office basically said no one can ever say I'm weak since I was walking around with broken ribs. The doctor was able to advise me on what to do. The whole staff has been really great helping me get the help I need and working with my PTSD related to the medical world. I have been back a few times to work with the PTs. All amazing! I'm really lucky I had such a bad pain management doctor previously to force me to see dr Provo here. I'm really finding ways to manage my pain with the PT exercises. It's really great to find people who care. I still have more work to do on my body, but the relief I've found already has been life changing. It's really given me hope for a life not in pain. read more

Not only is Dr. Provo great. His whole staff is fun, very friendly, but the most part they are very caring. I went there for low back pain and Dr. Provo took his time with me to find out what the issue is. I needed some shots done and after 4 days it was approved I was called back to get them done. Within the four days i injured my knee so after the Dr. injected me he saw me limping away and asked me is that because of my knee or back. I told him it was my knee. He told me to get back in his office and gave me another shot. I thought that was so awesome that he took more time for me to make sure I was ok. I have been back a couple of times and even got the Stem Cell shot done for my knee because other Orthopedics wanted me to have a total knee replacement. After telling Dr. Provo that he said no way and stem cell was the best to go. Let me tell you it was the best decision I have ever made. Dr Provo always gives you 100% of his time. Heck he always remembers I am a huge Star Trek nerd. lol I have gone back for Physical Therapy and let me tell you Ashton is the best around. I am 6'6" around 260 and there are not a lot of therapists around that could handle my problem. Not only do I see him as my therapist I also see him now as a friend. So that is why the 5 stars. I have been around a lot of orthopedics (unfortunately), but I have to tell you Boca Raton Walk-in Orthopedics is the best around. McKenzie and Miles (sorry for the spelling) are the sweetest and always make you feel welcomed. read more

Went to have my knee examined after some sharp pain during sports. Arrived and had three X-rays taken and an ultrasound all on site. Met with Christina who was very professional and gave me a succinct diagnosis and suggestions to avoid further pain. Extremely pleased and would recommend this facility to anyone looking for professional and quick service. read more

I have a severe ankle sprain and went into today for X-Rays and an Ultrasound. The staff was very friendly and they were able to get me in right away. Dr. Provo was very empathetic to my injury and careful with handing it. I would recommend him to anyone asking for a Sports Medicine doctor! read more

I usually don't comment on the reviews but after the terrible experience I had with this Dr. I had to! I went through so much money and time to try to get the doctor to give me answers, solutions. I paid the first time 300 and after that I was being charged 150 every tine I went for him to write in a paper a pain killer. Killed my pocket and not only that but I know am still in greater pain than when I started but all he could tell me was take your medications. After I said they weren't working and I could barely stand up from bed he told me to wait until Monday - keep in mind I called him Friday. Don't recommend this place at all read more

After seeing other medical specialist, I was referred to WIO. Dr Provo & his staff are top notch! I have been suffering for 8 weeks with neck & arm pain with severe numbness in my fingers. The x-ray technologist did a review of symptoms, then proceeded with imaging. Dr. Provo & his team came in and we chatted for a bit, which relieved my anxiety. He suggested trigger point injections due to my symptoms. Now, I am terrified of needles but the staff was very supportive and stayed with me during the procedure. The staff called my ins. to see if the shots would be covered & they approved it. . This helps tremendously as to not get a whopping bill if they didn't cover the shots. I started to feel relief in a matter of 15 minutes. I might need more shots, but I'm thrilled that I have a Dr. who I respect & trust. Thank you All & WIO. read more

Both Dr. Provo and Dr. Tyree were instrumental in healing my rotator cuff injury. From the initial diagnosis to the prp shot to the PT afterwards, both were available for me to talk to. My shoulder had a full recovery and without them I would have needed surgery. read more

Dr.Jace Provo was very professional and friendly He answered all my questions I went with out appointment , didn't wait long at all Nice clinic and good service read more

Dr. Provo is one of my all time favorite doctors. He has an unbelievable medical wealth of knowledge that he always shares. He spends more time with his patients than any doctor I've ever encountered, and his bedside manner is stupendous. He truly cares about his patients. I have and do highly recommend him to anyone in need of orthopedic care of any kind. He's a doctor rockstar! read more

Dr Provo is the best. He really takes the time with his patient's , explains everything, and that is wonderful. I've been getting cortisone shots to my hips, and have a torn labrum in my hip, he has kept me off the table for unnecessary orthoscopic surgery. It pays to get a second opinion, he's well worth it. A good doctor is hard to find, but a great doctor is once in a lifetime. He's well worth a visit. read more

I was in Florida for a long weekend including Valentines Day. Never had a serious back injury before. Working out in gym resulted in bad case of sciatica. I was in agony first week. Tried therapy second week without much improvement. Needed to get back to NY for business. Saw Dr. Provo last week, who took detailed history and gave me epidural injection the same day. Was able to fly home 2 days later. Excellent Doctor -excellent bedside manner. A true find! read more

office staff very rude,front desk girls rude ,were talking about outside work life in front of waiting room and are not friendly.they dont get back to you or call back when they say they will.dr very nice i wont be goin back ever read more

Very nice environment. Friendly and did not have to wait long. Doctor took time out to explain everything.

Clean. Professional. Don't let the term Walk-in scare you. This just means if you don't have an appointment you do not have to wait 5 weeks to get one. I was referred here by another sports medicine doctor who said he was unable to fit me in (walk-in) because he had an appointment out of town. I went to Dr. Provo's office and was met by a friendly staff. Upon completing the digital paperwork and insurance verification (which was only 5 minutes) I was taken to the examination room. The x-ray tech took me to the in-house x-ray area and prepared films for the doctor. 5 minutes later I saw the doctor and treatment commenced. During the next 24 hours I received 2-3 text messages following up to see how I was feeling. A great experience. I would highly recommend this facility. I read previous posts prior to walking in to the clinic. All of them were positive with regards to the medical staff and office team. There were some comments on billings. It is to soon to tell but when I went online to check my insurance afterwards-everything seemed accurate. FIVE STAR REVIEW!!!!!! read more