Second time here. HORRIBLE doctors office. Staff (besides KRIS) acts like they came from pits of…read morehell and miserable. First time I came 15 minutes early, waited 3 hours and was VERY patient.. staff was very rude to patients and my first was OK. Only annoying part at the time was the long wait time just to be seen and they said they were short staffed and was rude to waiting room cause they were upset. Second time arriving, was 15 minutes late and GAVE courtesy call that I was on the way... which most people didn't do.. and I was seen 2 hours later. I get being late, but I was within grace period and the doctor seen another patient - which is fine but 2 hours later for me to be seen is crazy. When I asked the girl how much longer it'll be because I wasn't there for anything but a follow up of blood results. She threw it in my face that I wasn't 14 mins late and said " yeah you were pretty late so the doctor seen someone else" and I left it alone after telling her I have another appointment at 3:30. Mind you my appointment started at the asthma center at 1:20pm so that's 2 hours almost of waiting around. And if they were going to have an issue with me being late or be rude about it, when I called letting them know I'm running 14 mins late- they should've told me to reschedule instead of being nasty about it. Then when the Nurse practitioner came in- she came in out of breathe and already irritated telling me " yeah so your going to have to come back and reschedule because we are running behind and you need to do a breathing test and your skin test... and we don't have time for it. " and I told her ... I already did that last time I came. She was so confused and didn't know anything in my notes /chart. Than she proceeded to blame it on how I was late and shouldn't had even been able to come. FIRST OFF, I was within the 15 minute grace period and gave a courtesy call WHILE on the way. If you guys had an issue with being late (which is hypocritical cause your patients have to wait 2hours to even be seen) than you should've told me to reschedule. Not be rude and treat people like peasants because of being 15 mins late. Than I still was being nice and trying to talk to the doctor to let her know my story and positive experience managing my asthma with vitamins, allergy meds and helpful herbs.. and she criticized herbs and said nothing but medication will help. She also would not let me talk and was very impatient... and blamed it on me being late. She was very rude and HORRIBLE. Worst doctor I ever had in life. Did not let me talk or reassure anything I said. Horrible bed side manner. Rushed me out, very unorganized.. didn't even know why I was being seen. Did not have proper notes from last visit - was missing my bloodwork from my immune testing and didn't have that until I reminded them. She tried to tell me that I didn't get a breathing test done or allergy testing WHICH is not true and if she took the time to ask.. she would have known that. Words of advice: take the time to know and understand your patients.. not everyone is a statistic or the same. Also, I was rudely criticized by the doctor saying " how often do you smoke , cause I smell it on you" and I said I don't smoke.. and she said " well who does cause I smell it on you " how about you ask first and believe me when I say I don't. This company also doesn't do anything electronic which makes them in return unorganized and spend so much time trying to find information from YOUR MyChart.. Every-time I'm here it's an issue and it's not worth it. NP patty rexer Was very rude and kept cutting me off. Go here if you want a headache, to argue with your experience and take her frustration out on you and not give you the room to talk. The staff here acts like they work for a prison and don't greet or cater to the needs of the patience. It's all about meds, meds and being reliant on shots and them to get by. She had the nerve to say herbs don't help the immune system when half of the medications are MADE from herbs or natural ingredients.

While the nurses were always helpful and nice, going to The Asthma Center was an invalidating…read moreexperience, especially as a disabled black woman. After running a bunch of tests that ended up costing me thousands, I was dismissed and told all problems were because of my weight. I have since found a wonderful practitioner who did not dismiss my concerns, was placed on new medication, and have had no further issues. I also learned that the underlying issues could be the progression of my chronic illness, something that was not discussed at The Asthma Center. I will call this a learning experience.

Having great skin is important to me…read more Dr Heffelfinger and staff are excellent. I am 57 and feel my skin has never looked better. Dr. Heffelfinger has made great suggestions on keeping my face looking youthful and refreshed without surgical procedures, and I love that. Lisa Ravitz also has added too, helping me retain the elasticity of my skin through the products Jefferson has to offer. Love the staff there

I just spent an hour waiting to see my doctor Udayan Shah & ended up walking out. This is not the…read more1st time he's kept me waiting but an hour & counting is just rude & worse, unprofessional. As considerate as he is to the patient he's with, that's how inconsiderate he is to all the patients who are still waiting to see him. Why does Jefferson employ this man?

If I had to choose just one doctor, it would be Doctor Marc Goldstein at The Asthma Center. A…read morefriend suggested him for my pulmonary ailments, and I am forever grateful she did. It is rare that one encounters a doctor wo is personally caring and also extraordinarily knowledgeable. Doctor Goldstein is all that and more. I can only recommend him highy and also the staff at the Center. They have always been kind and quick to respond to questions and requests.

Dr. Goldstein has been my earth angel!!! I am grateful to him for helping restore me to health…read moreafter becoming severely ill due to a former negligent allergist/asthma doctor. He is thorough, has the expertise, immense knowledge, patiently listens, and is compassionate. He's helped me to differentiate when my anxiety and asthma intertwined to know if it's asthma or anxiety. He gave me all the tools which significantly reduced my sinus infections and bronchitis. He is the most exceptional doctor, and I will be forever grateful to him. I have since moved to Florida; yet continue to use all the information he explained to me and his tools to remain healthy.

Dr. Gratz is a great doctor! I have been going to his office for the last 4 or 5 years and have…read morealways had the best experiences with him and his team. I love that you can call his office and they always make an effort to get you in ASAP, especially if you are sick. Highly recommend!

Dr. Gratz is the best. My wife and I have been going to him for 2 years. Making appointments is…read morenever an issue and I've never waited more than 10 minutes or so. Dr. Gratz always seems interested in finding the core of the problem not just pumping you with meds. He's very easy to talk to. I've been through a lot of doctors and have never had one that made me feel at ease like Dr. Gratz does.

First my primary doctor sent me to Dr Hussain for i had not had a check on my heart in five years…read more So I saw Dr Hussain, they did an EKG, stress test I could not complete. Scheduled a cat scan of heart showed a blockage went Penn Medicine in Philly for further treatment. Follow up today all well.

Excellent care. Exceptional compassionate, competent and accommodating staff. Near public…read moretransportation as well.

We had a very negative and upsetting experience with this practice. We were very hopeful after…read moremeeting with Dr. Segal that we could get some relief for my daughter's numerous allergies. She got weekly shots for more than a year. Never saw the doctor again. Was never asked to see the doctor again. I stopped going into the office with her because they were always asking me for money without telling me what it's even for. Over the last year, I paid more than $1,000 out of pocket ... FOR SHOTS, which they had told us would be free when we started. Yes, we have insurance. I have never been harassed so aggressively for money by a healthcare practice -- by phone, by text and in person -- and all BEFORE I ever received a bill. My experience at Chestnut Hill led me to the impression that this practice just wants my money and doesn't give a crap about my daughter's health. Terribly stressful and upsetting ... and expensive.

Everyone is very nice, including Dr. Segal. I was clear about what I was looking for when I…read morescheduled my appointment, but ultimately they recommended we not move forward with any testing or any services. I hope they enjoy my copay, despite the fact that I received no services, but I would recommend they consider screening conversations prior to appointments. Off to look for another doctor...

Dr Michael Prematta and Dr Tracy Prematta have help my wife a TON (allergies). We don't know what…read morewe'd do without them. We highly recommend them!

My wife has been coming to this primary care office for 2 years. She had been seeing Dr. Melanie…read moreJewel whom she loved and now sees Dr. Jennifer Cowan whom she loves equally. I had gone to an appointment with her once and really liked the doctor and staff's thorough and friendly approach. Dr. Cowan spent time with my wife, listened to her and really seemed to care. I had been having difficulty finding a doctor in the city that I really clicked with. Most recently I found a doctor's office that was adequate with a friendly doctor but then our insurance changed and no longer worked with that doctor. (Of course.) So, I decided to try the same practice as my wife. I was not disappointed. I saw Dr. Mark Graham who heads the practice and he was great. Really friendly, listens to you, explains everything to you. Gave a lot of general counseling for a person my age. Very easy and approachable. Absolutely what I want in a doctor. I also received the same friendly and thorough treatment from the staff. They make sure to give you copies of all medical forms for your records without having to ask, etc. If they continue to take new patients I would absolutely recommend this office for anyone looking for primary care/internal medicine doctor's in South Philly.

Dr Mark Graham is an excellent internist, the best doctor! He listened to my several health…read moreissues, very thorough and understanding. Smart doctor. After being ill for 6 Yeste, Dr Graham has given me my life back. Went to a million docs who simply blew me off. The entire staff, nuestra, front desk are excellent, they all do everything to help. Conveniently located at Navy Yarda in South Phila Janet G