Dr. Shuman is the best vet I've visited since my vet in Fallbrook Ca, maybe even better! He has…read moresaved our cats countless times and we are beyond grateful. I would avoid the other vet at the clinic, I don't remember his name, but he's fairly new. His whole demeanor feels like one of those corporate, money grabbing, emergency vets. The office staff is kind and helpful, but make sure to check your billing each time you visit, or you'll get endless messages saying you are delinquent.

They've been really good with my puppy. Kind, take the time, give options…read more Website and phone line still have a bunch of weirdo Covid protocol stuff, but disregard, it's normal :)

Just had my best friend sent to the Rainbow Bridge. This place handled everything well. They even…read morehave a comfy couch area to hold your friend to the Rainbow Bridge. I'm glad I chose this place, instead of the BC vet. BC Vet wouldn't give me an estimate, after the thousands of dollars I have spent there. Furthermore, I could hear Dr. G talking shit in the back ground! Shame on you, BC vet! Anyway, My buddy went out in peace and compassion, as he deserved....this vet is the best to take your pet to the Rainbow Bridge.

1 Star -- Traumatic experience, lack of post-operative care and compassion…read more I am sharing this because I truly wish I had read the warnings before trusting this clinic with my dog. On February 10, my senior dog underwent an eye enucleation performed by Dr. Evans at Soquel Animal Hospital. After having his eye surgically removed -- a major procedure -- he was sent home without antibiotics and without any pain medication. Within a few days, his surgical site became infected and began leaking. I called the hospital Monday because it was clear something was wrong. I was told Dr. Evans was on duty, but that he "did not have adequate time" to see my dog, and we were advised to go to an emergency hospital instead. What followed was heartbreaking. My dog required emergency care, additional medications, and ultimately a second corrective surgery with a specialist to repair complications from the first procedure. This meant more anesthesia, more suffering for him, and thousands of dollars in additional expense that could likely have been avoided with appropriate post-operative care and follow-up. Watching your animal suffer after you trusted a professional to help them is devastating. What has stayed with me most is the lack of humanity and accountability. Sending an animal home after major surgery without infection prevention or pain control is unacceptable. Refusing to evaluate a post-operative patient with complications is even worse. After this experience, I went back and read other reviews and found concerning patterns. I deeply regret not doing that beforehand. Please advocate strongly for your pets. Ask exactly what medications are being given, what should be sent home, and what happens if complications occur. I would never want another family to go through what we did.

For everyone on here, leaving reviews of one stars because you had to wait two hours for an animal…read morethat was not seriously hurt....y'all need to check yourselves. This is an emergency room. When was the last time you went to a human emergency room and didn't have to wait more than two hours? The only cases that don't have to wait two hours come by ambulance. This place is utterly amazing. The staff is super professional. They take care of everybody wonderfully and yes, just like all medical whether animal or human, they are desperately understaffed. Let's give a big shout out to these amazing caring professionals Dr. Macy Dr. Akol, Dr. nicki Dr. Lahue, Dr. Kalff Dr Pressel all the doctors I forgot and the best nurses in the entire world. I've been coming here for over 30 years and only receive the best, most attentive, kindest and gracious of care. Folks need to understand how long things take and what the word triage means. I am disgusted reading one star reviews from people with no concept of how much time good thorough animal care takes and how much things cost. An estimate is an estimate they have only ever charged me for what was needed. They are utter professionals, a very highly regarded facility and quite frankly all you people that are sending in one star reviews don't deserve their service or care. Leon loves Pacific & Santa Cruz Vet so much!!!!

Is the wait usually long? Yes (and it would be great if they could get more vets on site). But I…read morethink it's important to remember how difficult it is to be an emergency vet/tech/and support and try not to lose perspective. People in this field go into this field because they care - more than most- and they deal with and see a lot of really hard situations on a daily basis. Every time my husband and I have been here (with at least four different pets through the last 10-15 years ranging from mild to very serious) the care and veterinary expertise has been very good. I'm grateful for that! I hope they can get the support they need so they can help our communities' fur family members effectively and efficiently.

So so so thankful to have found Marc, Christine, and their team for care for our senior cat. They…read morewere amazing to work with for any appointments or procedures she had and were always willing to answer my questions over text when I needed to check in on something. Such a blessing after dealing with typical vets that want to charge you for a full vet visit every time you have any questions. When we sadly had to put our sweet cat down recently, Marc came to our home and was so kind and present during the process with us. He made the experience very calm and sweet and had an amazing bedside manner for being alongside us during that process. Couldn't have asked for a better care team for us and our cat at the end of her life.

I've been lucky enough to be a client of GVE since they first opened their practice. They…read moreconsistently go out of their way to help me and my pets. They're the best vet in the county period.

I highly recommend Harbor Vet Hospital! The vet on duty was knowledgeable, patient and took her…read moretime with our kitten Grayson. Grayson had a rough start to life experiencing seizures and a lot of brain damage because of the seizures. He has since made a full recovery and the vet at Harbor Vet Hospital gave him a full clean bill of health and cleared him for surgery to get neutered! She said that if we hadn't told her all his issues early on in life, she would have guessed he was a very normal little kitten and those words meant the world to us!!! Thank you Harbor Veterinary Hospital!!!

Dr. Wells was very acknowledgeable, gave us options on what we could do for our Vizsla , and gave…read moreus the final say so, staff was caring and polite . My pet seems very comfortable even though she knew what was going on. Highly recommended. Will go back if needed.

Highly recommend. I'm so grateful to have had the option to have my kitty pass at home. If you…read morehave this need, don't hesitate to reach out to Dr. Kuty. She was so very thoughtful, kind, and extremely considerate. Her staff hours open at 4 am and I called at that time and luckily I was able to get a same day appt. After sedating my kitty, she stepped out to let me be with her alone in the last moments of her consciousness, and stepped in later to administer the second shot. Thank you, Dr. Kuty, for providing this service to the community and doing it with such respect, understanding, and kindness.

Dr. Kuty was so gentle and helpful with helping our sick cat pass peacefully at home on his…read morefavorite bedding with me cuddling him. This is so much more civilized than having the vet experiment on your dying cat and then have to put him to sleep in an operating room without you there.

Dr. Ravina was a complete blessing as we laid our sweet kitty to rest in the comfort of our home…read more She has such a lovely, calming and compassionate demeanor that makes you feel at ease during a sad time. I fully recommend her to anyone having to navigate this difficult time. Thank you Dr. Ravina.

My precious dog's final moments went as perfectly as they possibly could. Dr. Ravina was patient,…read morekind, gentle, and understanding. She handled every step of this process with care, and I could not be more thankful for such a peaceful and seamless experience saying goodbye to my baby. Thank you, doctor.

My crusty aging miniature poodle has been a client of Aptos Capitola Veterinary Hospital since…read more2020. I think we are "Furequent Flyers" at this point- the staff here have nursed Lorraine through tumor removals, teeth extractions, a dog attack, rampant diarrhea, and many, many vaccines. I feel that the care team at Aptos-Cap are kind and also very professional: They have always ensured my dog has access to the highest standard of care but are considerate and non-judgmental when I decline procedures or ask for cheaper alternatives (e.g. declining an echocardiogram and sticking to x-rays and careful monitoring of my dog's heart condition). I've had the pleasure of working with all three veterinarians at the clinic and each of them are cost conscious, reminding me of prices as they build the invoice and suggesting strategies for meeting my needs. For example, they determined that my very anxious dog needed a sedative (gabapentin?) for a procedure and Dr. Hage explained to me the steep price difference between intravenous versus the slower but cheaper oral option. My dog is on multiple medications and they have happily given me paper-copies of the prescriptions to buy my meds at wholesale pharmacies. All the techs I've had are very gentle and patient with my dog (shout-out Trish!). Their new clinic is *noice* and feels exceptionally clean. Georgia at the front desk is the sweetest but on top of it with last-minute requests. No complaints about costs... Vet care in California is extraordinarily expensive across the board and Santa Cruz County is one of the most expensive places in the state to live or run a small business. I waited in long long lines at the free monthly vet care clinics when I was younger. You get what you pay for.

This review has been a long time coming…read more Years ago, I brought my 12-year-old cat to Capitola Veterinary Hospital to see Dr. May after he developed severe neuropathy and could barely walk. We were good, loyal clients of this clinic and spent thousands of dollars over time on visits, diagnostics, and care. After reviewing his bloodwork, I was told it might be time to consider putting him down. I chose not to accept that. I took him to UC Davis and Pacific and Santa Cruz Veterinary Specialists, where he was correctly diagnosed by both places with diabetes--a basic and treatable condition that had been missed. With proper treatment, I managed his condition successfully for four more years. He lived until 17 and passed from oral cancer--not the condition I was told was essentially the end. Those were four incredibly meaningful years with a cherished family member that I almost lost prematurely based on that initial recommendation. Fast forward to recently--I brought my new kitten in for vaccinations, not realizing this was the same clinic (now Aptos-Capitola Veterinary Hospital) I had previously decided to avoid. Unfortunately, the experience reinforced my decision. I requested that vaccines be administered in the tail, which is supported by the 2020 AAHA/AAFP Feline Vaccination Guidelines to reduce risk and improve outcomes in the rare case of injection-site sarcoma. Initially, there was no objection, and the veterinarian was able to administer the first vaccines calmly and without stress. However, when the technical staff struggled to administer subsequent vaccines, the tone shifted completely. Instead of handling the situation professionally, they blamed me for making an "unusual" request and suggested I was causing unnecessary difficulty. What was most unacceptable was how I was treated personally. The staff spoke to me in a condescending and dismissive way, at one point implying I didn't understand English. I have lived in the United States for 25 years and have worked in professional roles in the tech industry. That comment was both inappropriate and offensive. Between a past failure to catch a basic diagnosis--despite extensive testing--and a recent experience marked by poor communication, lack of professionalism, and disrespect, I cannot recommend this clinic. I strongly encourage others to seek second opinions and advocate for their pets.

I took my kitty to the Cat Clinic for the first time because she had a lump on her mouth. The…read moreentire staff from the receptionist, vet techs and doctor were incredibly kind and friendly. I got a lot of information and they performed a biopsy the next day, ensuring I would get the least expensive options while maintaining a high level of care. My cat also seemed the calmest she's ever been at any vets. I highly recommend taking your lil one here!

We showed up unannounced with our little Cairn terrier after he got a bee sting at the beach. The…read morestaff were so helpful and accommodating and the vet even got down on the floor with our little guy to make him feel comfortable. We are very appreciative of the kindness and flexibility shown by everyone at the clinic. A big thank you from Max.

Took my cat in for the free vet checkup after adoption, went perfect! Was brought right back, my…read morecat was checked and didn't even notice it was an exam, because the vet just loved on her the whole time. My cat was not stressed, and didn't mind the visit, vet was awesome. Will 100% come back! Clean inside as well.