A good honest place with good honest craftsmanship, this is what going to proper professionals is…read moreall about. If only all other places were such honest with their service and their prices. They give you perfect advice in whatever you need and they actuallly care about doing a good honest job. They are not into being all charming and image more than substance, they actually just do a good job. I really cannot say more than that, except I wish all places were like them.

This place is definitely magic! Just a couple of honest guys providing great service. I came in…read morewith a pair of shoes that had a broken zipper, so the guy at the front desk just took them to a craftsman in the back and 3 minutes later....the zipper was fixed! He didn't even bother charging me for it^__^ Definitely come here for all your shoe repair needs!

first class service for top quality shoes and boots. Investing in good maintenance will make them…read morelast a very long time. Highly recommended

Took the emergency repair into this shop. After being told by another place that its too delicate…read morethis gentleman here took time and without any hesitation fixed them while i waited. Would definitely come again, seems like he really knows what he is doing!

I cannot recommend this shoe repairers enough: they work magic! I had a pair of extremely valuable,…read morehigh-end designer shoes which another cobbler had ruined with a really bad sole replacement and I really did think that I'd never be able to wear them again. 5th Avenue Shoe Repairs made them look like new, showed such care and gave some areas attention that I hadn't even asked them to, making sure they looked perfect . I nearly burst into tears when I saw the amazing results of their beautiful handiwork! I am so thrilled that my shoes have been so expertly restored to their former glory. 5th Avenue Shoe Repairs are extremely trustworthy, highly skilled and really care about your shoes and the work that they carry out on them. Thank you so much. I will be returning again and again.

Did a fine job replaciing broken metal strap fixings for two large leather dispatch satchels,…read morerelining interior, and refreshing a strap. Very happy. Good as new.

Please could I have my bag back? Paid £30, left favourite bag for repair. Shop closed for good with…read moreno forwarding details.

I have been taking my shoes to George for years for heel caps etc.. Then the zipper of one of my…read moreknee high leather boots snagged and snarled. I brought the boot to George hoping he could replace the zipper. Instead George desnarled and repaired the zipper. The zipper is perfect and I have not had any problems. I also take my designer handbags to George for repair and cleaning. George takes the time to chat and explain what he plans to do for repair and why. It is a pleasure to visit George and his colleagues at Achilles Heels.

Absolutely amazing shoe repair! We were ambling about in Ye Olde England, specifically Oxfordshire,…read moreand wifey's Manolos lost a heel. We get to London, pretty desperate, and L'Oscar, our hotel, told us to come here. This great cobbler to the rescue! Ten minutes and then "quid" later, shoes were as good as new! They do take cards AND cash, Highly recommended!

That's Shoe Business by the numbers:…read more 3: Times I've been here 1: Key I've had duplicated 2: Number of duplicates I made of said key 7.49: Number of £s it cost me for duplicates 12: Minimum frequency per month I've griped about needing duplicate keys up through March 0: Maximum frequently per month I've griped about needing duplicate keys since March 2: Pairs of footwear I've dropped off for professional polishing 24: Hours between shoe drop-off and pick-up 5: Value in £s for polishing simple black dress shoes 15: Value in £s for making my beat-to-hell brown boots look shiny and new again (infinity sign): How much better they got the job done than I ever could have I've now been told -twice- by the same gentleman here that it's my duty to keep my shoes in good repair with regular polishing. The problem is... I have no idea how to properly polish shoes! Sooo... anyone want to give me a tutorial? I'll compensate you in strooong alcoholic beverages crafted at Chateau Kevin (a.k.a. Kevin's China Dynasty)... (You think I'm joking. I'm not.)

I used to damage my shoes very quickly! I went to Timpson to make my boots's heels repaired. The…read moreman repaired it directly! I wait for only for 5 to 10 minutes. The work was really well done and the staff friendly. The price is a little bit expensive but you can be sure about the quality of the service. I will come back for other shoes without hesitation.

I'd previously used this Timpson branch and had found them very helpful. On a previous visit they…read morechanged the heels on my shoes and even kindly popped them onto a stretcher for me, so when I returned to London and stayed nearby again, I specifically went back. On the Friday before the bank holiday weekend, I took in a pair of vintage heels that I love. The gentleman who served me that day was great. He changed the heel tips for £14 and everything was fine. Because it was a bank holiday weekend and I was teaching on Monday, I didn't return until Tuesday. The gentleman from Friday wasn't there and I was served by Mark. I explained that the shoes felt a little tight and asked whether they could be put on a stretcher overnight. Mark immediately told me it would cost £15. I was honestly shocked. I'd just paid £14 to have the heel tips changed, yet I was being charged more simply to leave the shoes on a stretcher. What made it even more frustrating was that this had previously been done for me as a courtesy. The price was one thing, but Mark's attitude throughout was abrupt, dismissive and rude. When I collected the shoes, there was absolutely no difference whatsoever. They are 100% leather shoes, yet they felt exactly the same as before. Not the slightest amount of stretching. I genuinely questioned whether they had spent any meaningful time on a stretcher at all. The collection experience was even worse. Mark told me he had thrown my receipt away. When I asked for it, he became visibly irritated, started throwing tools around and said things such as, "I'm not in the mood for this today," "I quit," and "You can just go." I was standing there with my 13-year-old daughter and found the whole interaction surreal and completely unprofessional. I returned to this branch because of the excellent service I'd received before. Unfortunately, this experience was the exact opposite. I called customer service afterwards to report what happened, and I will never return to this branch again.

This place gets the job done. Not fancy, but efficient and reasonably priced. The technician…read moreadjusted the band on my watch in 5 minutes flat. He was polite, efficient, and friendly enough without being inordinately chatty.

Horrible man, do not go!…read more This business's owner is extremely rude and fails to deliver. I ordered a watch strap (as he did not have the right size in) and it only arrived 10 days after I placed the order, when he said it would take a couple of days. More importantly, this man is very impolite and refuses to acknowledge his wrongdoing, let alone apologise and compensate me. He did not follow up on an item which should have arrived within 2-3 days (this is not a fault of the post but of his relatinoship with the manufacturer sending it out), and he did not even call me out of courtesy to let me know of the delay, NOR when the watch finally arrived even though he had promised he would call. When I called to complain he refused to acknowlegde his wrongdoing and conciliate. This is very unfortunate as I have pre-paid but otherwise I certainly will not, ever, be going back. He was also closed on Saturday when he claims he is "normally" open and replied, rudely, to me "well I have a life outside of this business so keep your nose out" when I asked politely why he claims he is open when he is not on Saturdays. I really would advise you NOT to give this man a penny.

Excellent advice and repairs at decent prices…read more They are masters of their trade, a strong recommendation.

From the owner: The business and craftsmanship has been passed down from father to son for six generations,…read moreenabling us to attain over 100 years worth of shoe-making and repair experience, so you can be sure to receive the highest quality repairs along with an excellent service. The foundation of our business is expertise, passion and excellent customer service. We continue to evolve, injecting a modern edge into this traditional industry, Our great grandfather learnt this trade in his home country of India. He was a master craftsman with an eye for perfection, this perfection has been passed onto the generations.

Amazing service. Popped in to get my shoes reheeled and happened to need my keys cut. Left 3mins…read morelater with both tasks done. I just waited in bare feet in the shop, adding the business to Yelp! So easy, friendly service, not too expensive: perfect! Still need to see if the keys work but they look pretty darn good!

I brought in some paul smith suede ankle boots with one broken zip, and they not only replaced the…read morezip - they managed to match it !!!! The repair has held up too, excellent service.

Super quick key copies: cheapest I've found yet! £3 and £4, respectively…read more I'll also be bringing my shoes here. Why would I know this since I only dropped by for keys, you ask? Because a woman with polka dot heels came in right behind me, and I witnessed her lamenting her broken polka dot pumps. Owner asks when she wants them back and she replies "after work tonight, if possible?" He raises and eyebrow...but then laughs and agrees, going over the work and how much it will cost. So, keys and shoes. Get 'em fixed here quickly and by a friendly, efficient guy. So domestic.