Dr. Holly is a fabulous dentist. She sincerely cares about her patients and is willing to go the…read moreextra mile for her patients dental health. My husband has had cancer twice and therefore his teeth are very weak. Dr. Holly's dental work was acknowledged as "impressive" and "excellent" by a dentist at U of M on 2 separate occasions.

Thorough and detailed care. Compassionate staff. Procedures have not been painful and quality work.read more

Come here if If you'd like to be turned away on the day of…read moreyour cleaning appointment and told there's "no time" to actually clean your teeth this is the place for you. This is not the first time this has happened (and after reading other reviews, it seems to be a pattern). Despite knowing they are short staffed, they continue scheduling appointments, performing exams, and then informing patients they'll need to reschedule for the actual cleaning. I arrived 13 minutes early to my appointment. They completed the exam and had me laying there for the entire session, only to say, "You need to come back for a cleaning there's NO TIME today." As if my time and effort meant absolutely nothing. In August, I went in for what I thought was a deep cleaning and later had to return for an emergency appointment because a piece of debris was left under my tooth, another rushed half job cleaning appointment. I was in terrible pain. I never spoke up about it at the time, but after this repeated pattern, I finally decided to voice my concerns. What was even more disappointing was management's response. When I calmly expressed my concerns, I was met twice with, "What do you want from me?" There was no empathy, no accountability, and no sincere apology. Only after repeatedly addressing the issue did I finally receive a reluctant "I'm sorry." I've been a patient here for a couple of years, but I will no longer tolerate this level of disregard. If you don't have adequate staffing to complete appointments properly and safely, communicate that ahead of time and cancel accordingly. Patients deserve transparency, thorough care, and basic respect. That simple‼

Doctor should recognize the mistakes made and update the Michigan Dental Association with the…read moremistakes missed so everyone can get on with life and this patient can get his teeth fixed so they are touching and he can eat on both sides, 4 porcelain crowns just need to be remade it's that simple but the doctor or no one else is stepping up. Dr. Sarah Palmer missed a bunch of stuff through a biased clinical exam through the Michigan Dental Association with Dr. Palmer where the doctor from Grandville Dental Health Center that did the work was present and now the patient has to live with these ongoing issues because the doctor didn't do a proper clinical exam. Dr. Sarah Palmer was bribing me with a check to sign a release form to say the doctor did nothing wrong. Who offers a check to someone before the clinical exam even took place. I was no way taking a few thousand dollar check because I wanted to know why me teeth are breaking after a $54,000 full mouth restoration of all porcelain teeth but instead the doctor took a fake exam and didn't take any bite checks or x-rays and failed to diagnose 8 teeth not touching and a backwards dental crown then gives inaccurate information to the dental society to decided my case. Because of this doctor and the two other doctors that gave a fake exam and their failure to be non-biased this patient is unable to get his teeth fixed and was left with a botched dental treatment because Dr. Sarah Palmer doesn't know how to do a thorough examination. It is a complete fraud really... Patient used the SmileMichigan find a dentist tool which is owned and operated by the Michigan Dental Association and spent over $50,000 on a full mouth restoration through one of there members which consisted of 24 all porcelain teeth and was left with 8 of the 24 not even touching. Only 1 week after this full restoration a bridge became loose a crown became loose and another permanent crown fell completely off and the dentist was never willing to fix anything so a peer review complaint was filed but the whole board is friends with Dr Larrissa Bishop the past president of the dental society and the board members just couldn't be unbiased. The SmileMichigan find a dentist tool endorsed there members and advertised that the MDA dentists are dedicated to upholding the highest standard of practice so that you and your family can receive the best oral care. The MDA advertised that they are dedicated to ensuring that Michigan residents receive the highest quality oral health care and How can the MDA allow there member to leave a patient with 8 teeth not touching after a full mouth restoration. This should be illegal and if it's not made right then people should be prosecuted. Coverup after coverup because Dr. Larissa Bishop is the past president of the West Michigan District Dental Society that decided this case and there is major conflicts of interest with at-least 10 of the board committee members and they are all friends. The Michigan Dental Association is continuing to allow there member Dr. Rebecca Vanderbaan and Dr Larissa Bishop from Grandville Dental Health Center to get away with a backwards placed dental crown tooth #3 completely backwards then made several adjustments until 8 porcelain teeth are not even touching then left him with a backward dental crown until he found out from another dentist 1 year later. The MDA isn't even following their own guidelines and bylaws and should reopen this case because it's not going away as long as this patients teeth aren't touching. The MDA needs to help this patient get 4 crowns remade so his teeth are touching it's really that simple otherwise it's completely false advertising on the Michigan Dental Associations part. The Michigan Dental Association should go back and look at the Suppressed Photo #120 which is the photo that Chris Wilson, RDA, from peer review at the dental association says was weirdly missing from there files and re-open this case so this patient can get his teeth fixed. Stop covering up for the president of the WMDDS West Michigan District Dental Society and do your job. The dental association is not upholding there members to the highest standard of practice so that you and your family can receive the best oral care as they advertise to the public.

Amazing family dentist! The staff was welcoming and caring, and the visit was smooth and…read morestress-free. We couldn't be happier with our experience!

The doctor was very cold and abrupt. He was not careful when examining and was not thorough. I…read morehad to bring my own scans as they failed to acquire them from my dentist. I wanted to see if I was a good candidate for implant. With insurance the price before any actual tooth would be put in was 17K. The office accounts receivable said I could wait for the estimate but it would be quite hefty so it may take a while to figure out the costs. When I got my bill for todays consult I was charged 87.50 however my copay for this specialist is $50. They told me it was the estimated charge after insurance. At this point I realized this was not about fixing my teeth but about charging customers for doing absolutely nothing. So I went to a walk in place and got what I needed done for less than 1k. Same day! My recommendation is to run not walk from this place.

I've had oral surgery at West Michigan Oral & Maxillofacial Surgery including extractions, bone…read moregrafts, preparations for dental implants etc. I've had nothing but good experience with them, including staff and Dr. Huizenga . I've gone there for the last 4 or 5 years and continue to go there for further oral surgery. Their care and support have been outstanding and I recommend them highly. Nancy T.

I was genuinely surprised to see that this dentist office has a 2.5 star rating. Not only are the…read moreDentists both very knowledgeable, they are kind and always spend as much time with you as you need. The hygienists are incredible, as well as the front office staff. Given that they are on a six month wait, I wouldn't believe the old reviews here.

I highly recommend this office! I had severe tooth pain and had to get a root canal. I needed a…read moredifferent dose of Antibiotics over the weekend before my appointment and Dr. Lubbers answered my after hours call personally and made sure I got the prescription I needed. All the staff are very professional, personable, kind to you and your gums. ;) The office itself is always clean- I can't speak highly enough! Just go there, you'll be glad you did!