Bad: Buses didn't run as scheduled. Two of the buses had no AC downstairs and it felt like a sauna…read more Good: Drivers were friendly and as helpful as they could be with broken down buses. They also were great maneuvering in heavy traffic.

OMG. First day on the bus it was 80° outside. There was no air conditioning on the bus and no…read morewindows that rolled down. Absolutely stifling. Day2 They had given us a route pamphlet that has the alleged stops on it. We're better with paper than with an app so we use that. Walked all the way to the address given for the US Capitol at Garfield Circle stop, Just to find out the big bus doesn't come here anymore. Tried to take a lift to find the bus at one of the other stops. But after 10 minutes, the Lyft ride canceled on us. Finally ended up getting tickets for the old town trolley. Big Bus was such a waste of money. And no way to get a hold of them to even ask for a refund. Use the Old Town Trolley!!!!

We had great tour guides every time and we booked several tours through them! We especially liked…read moreJames for the Arlington Cemetery, Changing of the Guard, and John F. Kennedy Grave. He is very knowledgeable and personable!

Chris and Tyrone are amazing! Tyrone is very knowledgeable, providing a wealth of great history. I…read moreenjoyed every stop. It was so worth the trip. Everyone should experience a night tour of DC with Tyrone and Chris! Also, they ensured everyone was accounted for. Tyrone engaged in conversation. We had two stops that were restroom accessible. They even dropped us off at the hotel- JW Marriott! Worth every dime!

This experience was absolutely the best. A fun day packed with education, humor, good company, and…read moretime well spent. Christian was the best tour guide, checked us in timely, and just the most friendly person to help answer any questions you may have. And ensure you make it to the next stop. There was a total of 3 wineries we visited, and each was unique and so special. I highly recommend this experience, especially for large groups of friends.

My friends and I had a lovely time. The tour was very organized. I highly recommend buying the…read morepackage that includes the tasting at each winery so you can enjoy being pampered.

Great experience from start to finish! Scheduling the tour was quick and easy online using the…read morelink my friend sent me. The guide was knowledgeable and responsive to the group's many questions. There are so many stories left untold in our history books and our guide introduced us to early luminaries in the Black community in Alexandria, like doctors, civil rights attorneys, property developers and organizers of churches and social clubs. We even visited a cemetery from the 1800s where freedmen were buried after the war. Standing there, I had such a powerful feeling. These were REAL people, not just faceless characters from a book. Know before you go: This is a small, locally owned and operated business. Don't expect 24/7 operators to take your call. If you are from out of town, it gets hot here in the summer! Our guide had water bottles for us and the bus was air conditioned (not on arctic blast but it was nice). Do expect a caring and personal experience. You'll be glad you went!

We had a WONDERFUL time on this black history tour in Alexandria - as we are originally not from…read morehere, we really appreciated learning the lesser known stories of Africans and African Americans, enslaved and freed, throughout Old Town. We've spent the past year enjoying the sights and restaurants of Old Town waterfront so we were excited to learn about the history of the black community here. John Chapman was an excellent tour guide - highly recommend this tour company for anyone living or visiting in Alexandria, particularly families and schools!

Sam was our tour guide and he was excellent and very friendly and knowledgeable we even had an…read moreissue with where to meet and Sam worked everything out smoothly.

Absolutely awesome! And all because of our tour guide, Noam!…read moreA perfect 5-Star day! Noam knows so much about DC and it's incredibly well choreographed.

AC not working. Feels like sitting in a sauna. Uncomfortable seats. I brought my mom for a visit…read moreand thought it would be nice but definitely not kind for elderly sight seers. The reason they are more popular is that they have a tent outside of union station that is very visible. No seatings for waiting for the bus.

You can't make this stuff up! 1st of all greeted by Devon I beleive his name was .. ticket guy.. he…read morewas awesome but down hill from there . As the bus was unloading in front of hotel Washington a rider got off saying how rude and unprofessional the driver was.. ( it happens). As we start our tour we were made to exit the one bus to catch another that's where it quickly went down hill.. the new buss was involved in an accident . Thankfully no one hurt. We were told to exit and not told where another bus stops to get it.. after walking about an hour since phone was dead and no one knew where the stop was we finally found a bus.. too late to see anything else. Funny how the website has no phone numbers either so on Thursday I sent e mail asking for a partial or full refund. Since never really saw any sites they responded that someone would call me within 24 hours and yep as of now no one has... $130 wasted

While we had some spectacular photos and got to see a fair amount of the sites for the evening bus…read moretrip, we were concerned about our safety most of the trip. This was specifically because of our driver, who, after letting us off the bus numerous times, relied on Passengers to tell him if everyone was back on. this happened at least five times that I remember and each time all of us were shocked that he didn't have a headcount or take responsibility for passengers being on board. There's no way I could recommend this tour for that reason alone.

I took my 3 boys, ages 11, 5 and 2 to DC without my husband. We we were lucky to find such a great…read moretouring company and had the whole van to ourselves. Our driver, Shiraz (sorry if I am spelling your name incorrectly) was very kind and personalized the tour for our family. He picked us up right and the restaurant and stopped us back off right where we had parked our car. Thank you for a wonderful trip!

great service and a memorable experience. Food was good. the only drawback is there is no way to…read moreorder a vegetarian only option. I would recommend for any occasion.

I love tea, so I am always looking for new ways to experience. So when I got the opportunity to go…read moreto Tea Around Town, I had to take it. The experience started off rocky. We had a 12pm tour that told us to arrive 15 minutes early. The bus did not show up until 12:05. It wasn't a long wait but it was 30 degrees outside. Everyone on the bus got there early and the bus was late. Once you get on the bus, they tell you which booths to sit in. At your booth, they have the food already set out for you. Each person gets 4 finger sandwiches, a crostini, deviled egg, 4 desserts and 2 scones, if you do the petite tea experience. I found it to be a good amount of food, I did not leave hungry. The food is not incredible quality, but for being on a bus, I found it pretty good. Like the sandwiches were a bit dry, but overall tasty. For the teas, each person gets a travel tumbler (that you get to take home) that they put our teas in. They gave each of us 5 different teas to try throughout the tour. The flavors were pretty good, I enjoyed all of them except for the raspberry hibiscus. The bus takes you around the national mall and then onto other parts of the district near the mall. The narrator of the tour does give you some facts and points out different significant places that you pass. They also sang us a few songs while we were driving. The driver did a good job, though at times it was hard to eat and drink while the bus turned or started/stopped. The bus itself is a bit worn in parts. Some of the seats had stains, the floor was coming up in parts. It could use a little maintenance. I'm glad to have gotten to experience the tea bus once, I don't think I would do it again. I do think it would be a fun experience to take someone from out of town to do.

Mr. Vernon is awesome. He's very accommodating, courteous, and professional. The buses are always…read moreclean and orderly. Great company!

All Pro Tours provided excellent bus service for The Garden Coalition located in District Heights,…read moreMaryland on our journey to the Philadelphia Flower Show. Mr. Vernon was courteous, a very safe driver and we made great time on the journey and the return journey back home. I cannot imagine using any other bus service to provide my group travel needs. We are booking All Pro Tours again this year for our Philadelphia Flower Show trip on Wednesday, March 9th, 2016. We are looking forward to this years trip Mr. Vernon!!!

I had a fantastic experience with Ramjay from start to finish! My family was in town for a party…read moreand I wanted transportation so we didn't need to rely on Uber to get around the city. We were set up with a coach bus which was clean and comfortable, and the driver was at our service as soon as he arrived. He drove us to brunch, picked us up, and drove us a around all of the landmark spots (and even pointed out some historical facts along the way). Everyone was so impressed at how we were treated; we will surely be using Ramjay for all of our transportation needs in the future. Thank you!!!!

I've used this company twice now - a Hummer limo on New Years Eve and a Mercedes Sprinter for a…read morefriend's birthday celebration. Both times have been positive experiences, and I plan to use them again for my wedding! Booking: They respond to emails quickly, and I've never had issues with communication. I can be a little uptight when double checking details (especially for group events!) but the manager Jeeth has always been really nice about it. The first time I used Ramjay for the limo, I shopped around for prices - they were asking a significantly less than other companies! The second time I just went with them because of my prior experience, and the price seemed fair. Drivers: Drivers have been professional and on time. One driver had an accent and I struggled at times to understand him, but he was really friendly and didn't seem to mind me asking him to repeat himself! He got us where we wanted to go, so in the end, I think it's a pretty minor thing. Vehicles: The limo was perfect for our NYE adventure, while the Sprinter was a classy and convenient way to get to Leesburg from Arlington. Both were well-kept from the outside and clean on the inside. Also, they were both black which is a preference of mine. Overall, great service at a really reasonable price. Highly recommended!