When I started looking at fertility clinics I researched multiple, specifically looking at doctors…read moreand their bios. I really wanted a female doctor and found myself gravitating to Dr.Pavna Brahma. When I first found her, she was at RBA and after my first consult, I knew I wanted her to be my doctor. Dr.Brahma is incredibly knowledgeable, thorough, kind and informative. I came with a list of questions and she graciously answered all of them and even diagrammed parts that were extra complicated. She never made me feel rushed, or stupid and spent the time that was needed to ensure I was comfortable. I went through my first egg retrieval with her, which netted out to one healthy embryo (after blastocyst and PGS testing). As I was going through my second retrieval, I found out Dr.Brahma had left RBA and I was given a different male doctor (Dr.Toledo). I was saddened to hear the news of her departure and nobody would tell me where she went. Dr.Toledo helped me finish out Dr.Brahmas protocol, which resulted in 4 healthy embryos. I ended up doing two transfers with Dr.Toledo, which unfortunately resulted in two failed transfers. Dr.Toledo was not able to give me good guidance on what went wrong or provide a solid plan going forward, so I went looking for a second opinion. Coincidentally, my OBGYN, recommended Dr.Brahma who I found out was at Shady Grove. I got a copy of medical records and went to Shady Grove to visit Dr.Brahma. When she saw us, she immediately embraced us, and was so welcoming, it felt like seeing an old friend. She glanced through our records and was immediately able to pinpoint areas for improvement. We ended up transferring our remaining embryos to Shady Grove and after my first transfer back with Dr.Brahma, I got pregnant. Unfortunately, it didn't progress beyond 5 weeks because the embryo quality was too low. We continued to work with Dr.Brahma and about 9 months later, I was pregnant again and this time, we made it past 6 weeks, then 8 weeks and eventually graduated from Shady Grove and released to my OBGYN. I'm currently 18 weeks pregnant and I know I wouldn't be here without Dr.Brahma. She was our saving grace. She was always very honest and open with us about our options, supported us throughout and always came to the table with a strong plan. She never let me lose faith and my husband and I firmly believe she is one of the best fertility specialists in the country. We would recommend her to anyone trying to conceive. She has every quality you would want in a doctor: empathetic, smart, well researched, incredible bedside manner, great communicator, thoughtful and thorough. Our journey to parenthood is because of her.

I cannot recommend Shady Grove Fertility after my experience with Dr. Pavna Brahma and the complete…read morelack of accountability from SGF leadership afterward. I underwent three egg retrievals and spent more than $37,000 out of pocket, with suboptimal results. While I fully understand that fertility treatment comes with no guarantees, my concerns are about the management of my care. I have known, manageable--and disclosed--hypothyroidism, yet my thyroid was not monitored throughout any of my treatment. Thyroid function and TSH are particularly important considerations in fertility care, which makes this oversight especially concerning. During what was supposed to be my fourth retrieval, an unrelated appointment found my TSH significantly elevated at 6.78. What followed was contradictory guidance from the care team, including confusion over whether SGF's TSH threshold of 2.5 even applied to my retrieval. I ultimately stopped treatment based on their guidance and was left with more than $3,000 in medication costs. When I raised my concerns with Dr. Brahma, I was extremely disappointed by her response and what I felt was a complete lack of accountability, understanding, or willingness to work toward a solution. Even more troubling was SGF leadership's lack of response. I spent months trying to resolve this privately. After briefly speaking with administration, I was assured my complaint would be addressed. When I heard nothing, I repeatedly followed up, including six separate voicemails and portal messages. Communication completely stopped. Zero follow up. Zero acknowledgement. I never received further outreach or any attempt at a meaningful resolution. I work in healthcare operations and I find this completely inexcusable. Failing to follow up on a serious patient complaint despite repeated attempts by the patient to resolve it is both unbelievable and deeply disappointing. After three retrievals, $37,000+, serious concerns about my care under Dr. Brahma, six unanswered calls, months of escalation, and ultimately no resolution, I have zero trust in Shady Grove Fertility and strongly encourage prospective patients to look elsewhere.

Wow!! Dr. Callaway - I was and still am impressed. Her service from beginning to end was above and…read morebeyond. Why aren't all my doctors this way?? Why?? Her location can be a bit confusing. The sign shows a different set of numbers but she's literally to the right of them so don't be alarmed where the gps takes you! Her front desk staff was so helpful! I mean gave me a full run down of what to expect for pricing cause she was out of network. That's the only downfall - she's out of network! But the quality of care is unmatched. I saw the reviews some said they had bad experiences and some said it was awesome like mine. I will say she takes Medicaid so most of her patience are probably not educated in their health and well being like some of us others. This may cause her to share more information or "instruction" causing an eyebrow raise. At first I was like why is she telling me all this like I'm a child? (Again first impression). Then I took a step back and realized, a lot of women have no clue of their Health or the system and she does! She's the expert so I listened closely. She addressed all my concerns and actually had real reasons and conclusions to some of the issues I did not receive resolution from from previous western doctors. I'm satisfied and will be going to her again!

Absolutely top notch engaged care. Hard to find a doc like this now that will take their time with…read moreyou, ask insightful questions, and take an investigative approach to care. I came to her presenting fertility issues, and now I have 2 kids and one on the way to show for it. The doctor is a direct/straight shooter and honestly that approach served me very well.

I've used multiple clinics and never have I experienced so many errors and lack of quality of care…read moreas I did at RBA. Their responsiveness through the portal is 1 to 2 days, even if urgent. There is no number to call to speak with finance. It took almost two months to get a simple prior auth with our insurance due to RBA sending incorrect records and delays with resending. Then, we needed a new prior authorization sent which again was declined due to missing information. We lost multiple months and cycles. Their clinical team is rude and provides inaccurate information. They schedule for incorrect procedures, or none at all (good luck getting a call back to schedule!) Scheduling simple tests also takes 2 to three weeks. Their app is constantly down but thats the only way to communicate with anyone. Doctors provide completely unrealistic timelines and outcomes.They are not on the same page with anyone on their admin team RBA is also more expensive than others. Go elsewhere if possible. I've used Emory for egg freezing and although their billing team is difficult to work with, and they are a bit more expensive, it is worth the communication standard and lack of errors

I wasn't going to write a review because the doctor I saw, she was amazing and I loved her…read more Unfortunately, you only see the Dr once or twice throughout the whole process for an egg retrieval and I have never had a worse experience. When I requested to speak to someone about it numerous times I was completely blown off except by the Dr who said she would express my concerns. There were issues with misrepresentation of services, surprise billing, breaking hippa by an anesthesiologist who confused me with another patient and then realized her mistake and shared some of that patients history with me as an explanation further breaking hippa. There were repeated communication failures that have resulted in financial harm, added stress and compromised medical care. When my specialist called the answering service needing to speak to my Dr the message was never sent to her, they were never directed to a Dr on call and no one spoke with him. Drs don't usually call on the weekend unless there is a serious concern which there was and had my Dr been made aware there is no doubt in my mind she would have reached out. Additional issues include: * A $280 charge for laboratory tests that were never drawn that I had to spend time and energy getting them to remove because I didn't have them done there. I uploaded results from my dr after she has them done and it only cost me about $30 * A promised billing call that never occurred * Constant incorrect pricing - they documented the FDA exam pricing in an email and then tried to overcharge me after and I had to show their staff the email so they would match it While individual staff members have been courteous, the administrative and billing practices reflect poor coordination, lack of transparency, and disregard for patient safety. I will finish the review when I have more time but if you are looking for a fertility clinic I cannot recommend them. They told me one cost and charged me another, ended up costing much more then I was told I'd spend, we're not good about communicating, didn't provide all my records when requested and the other Dr I dealt with for my removal, seemed like he had a bad bedside manner and seemed rushed and uncaring.

They do not offer pain management, I had an EMB done and was screaming in pain and pretty much…read moretreated like I was over dramatic. I was given the just a punch line and told to take some ibuprofen before. This was by far the most traumatic medical experience I've ever gone thru. I have lost all faith in doctors.

Very unprofessional and a violation of healthcare. I wanted to switch to this facility after…read morehearing so many great things about Dr. Tamika Sea and practice in OBGYN. I am already a high risk patient and had another procedure that made me even more high risk in my pregnancy. I contacted this facility to intake me before May and they told me to send my medical history from my previous caregivers. After sending all my information, WHICH WAS MISPLACES AND HAD TO SEND AGAIN, I had to continuously call them everyday for THREE weeks to be seen, just for them to tell me there were too many patients with my due date! The problem is I was out of healthcare for three weeks due to the lack of communication and lack of compassion. This facility needs a new office staff and should be reported to the board.

I Praise Eastern Medicine for my Health Turnaround…read more My significant improvement in health and daily life through the incorporation of herbal and Eastern medicines, particularly acupuncture. I had ongoing health issues that had previously impacted both work and personal life, I turned to acupuncture as a potential solution. The turning point came with the introduction of a consistent acupuncture regimen. Dr. Kelly's treatments began to yield noticeable results within just two weeks. The acupuncture sessions appeared to have a positive effect on the immune system. My herbal medicine is also a big contributor. Thank you Dr. Kelly. Your expertise has really helped me. I tear up as I write this review.

During my first trimester of a geriatric pregnancy, Kelly was my acupuncture practitioner. She…read moretailored the sessions based on my health goals. Her experience and knowledge gave me a great sense of security. I highly recommend this practice.

Kindbody in Atlanta is a HORRIBLE place to go for your fertility needs! We have been coming here…read morefor almost a year now but that is only because of our insurance or else we would have left this place a long time ago! The front desk staff are NEVER welcoming. Every single time I go in, they never acknowledge me or welcome me. You would think if you work in a fertility clinic the staff ESPECIALLY the front desk employees would be welcoming. Absolutely NOT HERE. The ladies that take your blood ESPECIALLY Andrea are always in a bad mood too. When I try asking Andrea any type of question, she ALWAYS responds with an attitude. We also had a horrible experience finding out we had miscarried our first time. When I went in for my first ultrasound to check the sac and heartbeat, the main ultrasound tech whispered to the other nurse that was in the room with us about our miscarry. Instead of her telling us first, we found out by them whispering it to one another. It was very unprofessional. At first, I thought the only good doctor in this clinic was Dr. Cain but later found out we are only really a number to her. It seems like she is the only main fertility doctor here and doesn't even know who is who when she is communicating with her patients. On my second transfer, I insisted I get my progesterone levels checked the day before my transfer. Dr. Cain told me they normally don't check that but would check it if I wanted to. Well they checked my progesterone level and it was on the lower side. The next morning Dr. Cain had me raise my dose a few hours before my transfer. After my transfer, they rechecked my levels and they were within range. Imagine if I never asked to get my progesterone levels checked. Overall, this place is HORRIBLE! The worst experience for such a vulnerable time in my life. I would NOT recommend this place at all! Please consider finding a caring and welcoming place for your fertility needs elsewhere!

So far it's been more complicated dealing with KindBody than I have expected. What was a great…read morevisit, now only caused me issues. A few days after my visit, I was contacted by the provider that completed my pap smear standing it wasn't done correctly, not enough sample collected, and to come back in 2-4 months.. this was disappointing because what I paid for and the time I took to complete what I needed to do was for nothing. I later received separate bills for labs, I had no idea I would be receiving these. After calling and complaining, the manager called and apologized I called today to set up appointment for pap smear that was done incorrectly and asked to see another provider, was told there is a wait list and they would try to get someone else. Now I have no Pap smear and no idea when I will be able to get another one done correctly.

I haven't been to visit Reid in Douglasville but I visited her in Atlanta. She is wonderful and I…read morehighly recommend her!

Words cannot express the appreciation and gratitude I have for Reid . I was searching for a Arvigo…read moreMaya Massage practitioner and discovered there were only a handful of certified practitioners in Georgia. After praying and reading each practitioners profile, I was led to Reid's practice. Upon my arrival she welcomed me with such a jovial spirit and warmth that any apprehension was put to rest. I left Reid's table feeling more relaxed and after my 3rd session I noticed positive changes in my menstrual cycle. Although I came to Reid due to my fertility woes, I also found relief for the back pain that I experienced after a car accident. The 40 mile commute to receive treatment is well worth it.