My experience with this company has been absolutely horrible as relates to their response to our…read moreunpleasant experience with their bus service. We were provided a subpar 56 passenger bus that arrived 20 minutes late and broke down/overheated 2 hours into the trip. Our group was patient and understanding with this first couple of mishaps which caused us to arrive at our event an hour late. We are most thankful to the bus driver that worked diligently with one of our senior leaders which happens to also be a licensed CDL driver who rallied all of our men on the bus to assist with getting the bus positioned and filled with water to counter the bus overheating. We want to also send out a special thank you to the manager and staff at the Shell Gas Station store #2108 for being so gracious to go to a local store and purchase a water hose to assist us. Now you would think this was the end of the saga but this was only the beginning. Once we were back on the road. The back half of the bus was without air and the passengers began to complain about feeling heat emissions possibly from the engine causing it to be even hotter. As a result one of the passengers became ill and had to move to the very first seat to get air and was wrapped in a wet towel to bring her body temperature down. We arrived and we were told that the bus would be replaced by the time we left our event to go back to home. Once we finished with our event and go back to the bus we realize there has been no replacement. We are informed that we will drive this same bus to Birmingham where a replacement will be provided. Once we arrive we are told the bus is 20 minutes out. At 40 minutes waiting we are told it is 15 minutes out and once again after 30 waiting we are told it is 5 minutes out. When the bus finally arrives it has been nearly 2 hours of waiting in unfamiliar territory that was not the best side of town with mostly women with children and a few men. But even with all that the worst of it all is when we called to speak with the owner, he did not want to take any ownership or responsibility but in fact blamed it on the the skill and knowledge of his hired driver. Now I'm not the sharpest tool in the toolbox but even if it was some fault of the driver would that not still lie with the company? Anyway this was my experience and I only thought it my duty to express it.

TERRIBLE TERRIBLE TERRIBLE…read more When you hire any company, you by default EXPECT PROFESSIONALISM, PROMPTNESS, RELIABILITY AND A THOROUGH UNDERSTANDING OF HOW YOUR PRODUCT FUNCTIONS. Not with ATLANTA PREMIER CHARTERS‼‼ HERE IS THE BREAKDOWN OF WHAT WENT DOWN 1. They came later than the requested time specified in our contract 2. The driver was not in uniform nor in any clothing with company insignia on it which is an immediate indicator that either we are dealing with unprofessional people and or this was not the originally scheduled driver... 3. 2 hours into the trip the bus (according to driver) overheated and we had to pull off the interstate and waste over an hour at a gas station attempting to troubleshoot what was happening. What's worse is that the driver was clueless as to what was going on and some of the men had to assist and become hands on so that we wouldn't be stranded for an extended amount of time. 4. Half the bus was hot../the other half was cold leading to 2 people becoming overheated and having to be relocated for them to cool down to the front area of the bus. 5. We were late to our event!!! ALLOW ME THE SPACE TO REPEAT...WE WERE LATE TO OUR EVENT!!! 6. We were told we'd have a replacement bus for the ride back home but we didn't. We started the journey back on the same bus experiencing the same discomfort as we had heading to Memphis. 7. Roughly 2 hours from Atlanta we pulled off to a PILOT truck stop to swap buses. We were told the bus was. 20 minutes out which meant we all had to get off the bus, get our stuff and load it onto another bus....It showed up over an hour later(consider this ...it's after midnight in a foreign area with woman and children) We made it back to Atlanta after 5am in the morning and we should have been back much sooner now our driver (female) did all she could for us so our frustration lays not at her feet but at her management. You can tell they didn't have her back and have not effectively trained her for real time issues on the road. We thank her for all she did do to try and keep a bad situation from worsening Upon sharing our grievance with management (MYRIO LEMONS) he told us these things happen and had a "could care less type of attitude" about our experience. Instead of being accountable and apologetic and willing to compensate us for the extreme inconvenience due to his inability to manage effectively he simply stated it part of the business and was unwilling to meet us at the table to agree to reasonable compensation. Basically take the money and run.... It is the company's responsibility to train their drivers and to have a fully functioning fleet to ensure these type of occurrences are the exception and not the norm. If this is the kind of service you'd like to experience on your next church or family outing sure......book them But if you want attentiveness to your passengers needs, promptness, knowledgeable drivers and whatever else finds itself meshed into the foundation of a great company I'd advise you to check with their competitors BECAUSE ATLANTA PREMIER CHARTERS IS A MULTIPLE THUMBS DOWN One final mention.....the 2 buses we were in were not the buses he has advertised on his page. FALSE ADVERTISEMENT. The buses look aged and self painted. YOU HAVE BEEN ADVISED. SUPPORT HIS COMPETITORS

if I could give them zero stars, I would. not only did we leave almost an hour and a half late, but…read morewe then had to follow another one of the buses who had to stop every 20 minutes for at least five minutes on the side of the interstate because they were programmed to be a city bus. Meaning they were going too fast for too long on the interstate. So their bus was overheating. Which obviously was putting us all in danger. We then were given no updates as to why we were stopping and then told "it's part of the contract". Never again... couldn't recommend less.

Morrow Middle School 8th grade trip was fantastic thanks to AJ (our driver) of We Care Charters…read more The bus was clean and comfortable the whole trip. Our driver was safe, courteous and accommodating with last minute changes to the itinerary. We will definitely use them next year!

Wonderful experience! Bobby was so gracious and kind for my round trip to Roswell. Unexpected…read morerelatives needed a ride and he accommodated with grace. Everything was easy, communication through text and phone kept me calm and collected. The return trip was equally easy, Deedee was entertaining on the ride and navigated the traffic with aplomb. I highly recommend this service.

I booked a round trip ride between the ATL airport and Powder Springs area. The ride was for…read moreelderly family members and I wasn't going to be in town (yikes!). I spoke to company and they assured me all passengers are taken care of. I spoke to my relatives after the trip and they were so impressed. One of them is a driver so I was even more intrigued when he expressed how smooth the ride was and what a VIP they felt like as passengers. Thank you for taking care of my family!

If I could give this business zero stars I would. The company's General Management of Daily…read moreOperations is unprofessional, inconsiderate, and does not treat its customers, prospective customers or people in general with any respect. God forbid you try to ask a question about service and the operations manager/owner picks up. Extremely rude and sucks that I have to say that businesses with the wrong person at the head and brag about being a black owned business especially in this town is embarrassing and only makes black owned businesses look bad.

ELW Motorcoach is the worst. Unprofessional and no business integrity. This is the worst company…read moreI've ever dealt with and I'm very disappointed. Stole my money and refuses to be fair. Will be following up with an attorney for the unethical business practices of this company.

Spaceship games ATL was an amazing time with the kiddos. The owner of this mobile game Truck…read morebusiness showed A#1 customer service and even offered DJ services . I can't wait until our next event

From the owner: We provide great customer service to all our customers. Our trailer provides a state of the art…read moregaming experience that's suitable for all ages. We really strive on setting the bar high and leaving all customers happy and smiling while gaming!

Limo Service was good. The vehicle was damaged on one side took away from the event. Greatly…read moredisappointed Should have had vehicle repaired prior to using.

Booked Manley limo service for prom. Excellent all the way around from start to finish. Great…read moreprompt service and professionalism. Will definitely hire for the next event as well.

I have booked multiple trips with Stars N Skyes Travel, but COVID canceled them. Just got home for…read moreMontego Bay and I have to say I'm so glad I've already got another trip in the que with Stars N Skyes! Nita ensured that EVERY single detail of our trip was covered.... Including advice on how to expedite my passport so that I didn't miss the trip! I've never met a travel agent who is so knowledgeable about all aspects of the travel industry. She can make suggestions for any desire you have because she's done it for me! I'm a loyal client and will continually with her agency to book travel!

Unfortunately, my experience with Nita of Stars N Skyes Travel was less than ideal. I had high…read moreexpectations after being recommended by a repeat client but I did not receive the same level of service and care that was expected based on the recommendation. I will spare the details but I would not recommend this travel agency and will not be using them again