What can I say about Matt Thaxton and Ruby Brancato? Well, we sold our house and bought a new one…read morein the same day. It is unfortunate but the buyers of our house did not provide for us any time in between to do the actual moving. From the get go Matt and Ruby laid out the plans for selling the house. We were on top of our part of the work involved in selling a home. We cleaned and did not miss a showing. Everything went as planned. We were under contract in the time period they estimated we would be. Matt then showed us a houses. That same day we found a house we just adored. We fell in love with this house and this was the one we had to have. We went under a contingency that same day! We were able to close sooner than expected. We wanted to be in our new house ASAP. On closing day we had a disaster! Our movers did not show up on time. The buyers expected us out by the time we sat down at closing. Ruby and Matt sat down with me and calmed me from my state of panic and explained that we had a shot to still close on this deal by way of a last minute negotiation. At that moment I decided to put my full trust and faith into Keller Williams. As a result, we closed on both houses and we are now living happily ever after in our new home where we will raise our family. As an added bonus, they gave us a house warming gift which we use every single day and are very grateful for. My advice to anyone... trust in Matt and Ruby! Until next time Keller Williams.

Stephanie Ruckh with this agency was the most attentive agent I have ever had. She answered…read moreeverytime I called. You will not believe this, she vacuumed my whole house when we had trouble moving out on time. Her husband came over and took a load to recycle. I highly recommend her to anyone selling a house. Even though agents are so swamped right now, she made you feel like you were her only client.

The Page Morgan Group is truly exceptional -- honest, kind, and committed to their clients. They go…read moreabove and beyond in every way.

If I could afford to take these people to court I would…read more If you are a first time home buyer, I highly recommend looking for a different real estate group that will have your best interests in mind instead of their wallets. What's crazy about this situation is that these were supposed to be family friends. I purchased my 1st home using Andrew Morgan as my real estate agent, and put full trust in Page and Andrew. Big mistake. I've wound up in the worst financial position of my life because internally these people are as dishonest as it gets. My inspection was basically botched, and I've wound up with a home that is borderline unlivable, and unfortunately I can't afford to fix much. I was looking for something that cosmetically could use some work, but functionally was sound. I told this to Andrew directly, but instead I would up with a house that has severe problems. The first week I moved in - I had 7 roof leaks and my master bedroom ceiling caved in. An extension of the house that was originally a car port also has problems. The wall facing the front yard where a large window was put in, originally a brick wall for the carport, leaks water down the wall when it rains heavily. I noticed there was calk along the floor because of this - again not disclosed. I got a contractor out to take a look and they said likely when this space was redone, a weather barrier was never put in place. A roof boot was also supposed to put around the electrical mast in my closing contract, and that was never done. So this spot also leaks water into my house when it rains heavily. My furnace, which was supposed to be serviced and in operating condition (part of my closing contract) went out the second week I lived here on the coldest day of the year. It cost me $1000 to fix. I then quickly discovered the house can't maintain temperature because there is zero, not kidding, zero insulation in the house. When it's below 60 degrees, my thermostat can not get above 55. For one month in the winter - my electric is above $500 for a 1400 square foot house, and my gas is above $400. When confronting Page about this she said "You think it's the seller's responsibility to disclose this"? Absolutely, Page. I think when a house literally can't maintain temperature and utilities for a single month are $1000 for a small house, I do think it should be disclosed. This problem is reversed in the summer, and the house can't cool. It gets above 80 inside. Additionally, there was a Norwegian roof rat infestation on the property I also had to deal with, getting exterminators out to the property. My water heater constantly trips and has to be reset, meaning on any given day I never know if I get to take a warm shower or not. The master shower, which was supposed to be repaired via my closing contract, is also a joke. It's basically unusable because the floor is unstable (crawl space) and the shower head pipe has fallen out of the wall. The night before putting an offer on the house - I looked over the inspection and saw a lot of red notes, but honestly things I didn't quite understand. I asked Andrew what his thoughts are, and he said none of them were a major concern. That turned out to be a big joke. His words were "This is a great house, and it's a great investment". When confronting Page about the issues present, her response was "Well we were under the impression that the house was in poor condition, but you wanted to make an offer anyways." Are you kidding me? Tell your son to tell you what he told me about this being such a great house and great investment. These people typically sell multi million dollar homes in the East Cobb area, and I gave Andrew a chance to tap out early on because I started to get the feeling that he wasn't taking the time to really listen to me, or show me houses that I was most interested in. He said not to worry, so I went against my better judgment because they were supposed to be family friends. I was naive to trust them, and I hope others take caution.

I came from another agent that did not communicate much at all. I wondered if I was just expecting…read moretoo much feedback from showings and what was being done to push the interested people to an offer and get people in the door. I would be told to expect a call that night and never get called. I would follow up by email and no response. It was infuriating. Brenda assured me I was not expecting too much from a realtor and that her group emails a weekly report of all the things I was looking for and more. She was honest about the price estimate and brought heartbreaking charts and stats to show where she got that number. The other realtor just listed at what I said to list at. Brenda delivered. She is great at communicating and doing what she says when she says she will. House is under contract for almost exactly what she said it would be if I didn't stage the house (I didnt).

Unfortunately, our experience fell short at the moments that mattered most. On a recent home we…read morewere ready to compete for, we were told we would have a chance to beat other offers -- we had spoken with our financing contact and were prepared to go well above our original number. That opportunity never came. Our own financing contact had to reach out at the end of the night because we were still waiting, and we learned the home was already under contract. Losing to a stronger offer is part of buying a house and we understand that. What was hard was being assured we'd have a chance to compete, and then finding out the decision had already been made. We also originally started working together based on connections and local knowledge in a specific neighborhood. When we shifted our search to a different area, that expertise didn't carry over, and we ended up finding the neighborhood we settled on ourselves. We wanted to share our honest experience for other buyers -- especially first-time families -- who are relying heavily on their agent to guide them through a stressful, high-stakes process. We'd encourage others to confirm deadlines and key details in writing along the way.

My boyfriend somehow found Kelly+Co and I'm really glad he did. It was our first time as homebuyers…read moreso the process was entirely new to us. I didn't even know such agencies existed. We had a very good experience. As one reviewer mentioned, they literally have everything you could need connections wise to help you throughout the process. Don't have a lender? No problem, they can make great recommendations. Don't have an inspector? No problem, they can recommend one. The process of buying a home especially the time we did, the market was extremely competitive. Homes were easily having at least 10 offers at a time, so how can you stand out. We were able to close on a house within a little over a month of starting our home search. We worked with Caitlin and she was absolutely fantastic! I would recommend Kelly+Co without a second thought. If I ever did have to sell a house, I'd use them. I love the convenience of everything they have to offer. Their office is really cute as well :). We were able to close on a house within about a 2 month time frame from when we initially had our first meeting and started looking at homes.

We were first time home buyers and SO SCARED of the whole process. We got paired with Kristen by…read morechance and in retrospect it had to have been fate because I can not imagine anyone more perfect for the job! Kristen is so knowledgeable, patient, super responsive, not pushy at all, attentive and just all around helpful and nice. When we found our price, there were already multiple offers on it and we had to react quickly. Kristen knew exactly what to do and I honestly don't think we would have gotten the house without her. I have and will always recommend her to my friends and family and call her the second I need to sell or buy.

Enjoyed every minute of our experience working with KJ. We stumbled upon our dream lake house at…read moreLake Lanier and was so excited but nervous due go the competitive lake market. We've also worked with other agents before and weren't thrilled about the experience... But KJ was so knowledgeable and made the whole experience so seamless and enjoyable. He was extremely responsive, had great advice and was even able to get us connected with all the necessary vendors to make our whole process so stress free. We're sitting lakeside right now all thanks to KJ. Highly recommend him.

Kj is super thorough, knowledgeable and responsive. We purchased two homes through him. Definitely…read morerecommend this agent!

Leah is an amazing realtor. Her high moral and integrity character make her the perfect choice for…read moreyour next real estate choice. She is always thinking "Outside the box" to get her clients the best options in their real estate needs. She is as much a friend as a professional partner and she takes her work so seriously, she wants everyone pleased!! :-)

By far the worst. I spent $8,500 moving to a high-end. Single family house in Buckhead very…read moreprestigious very nice house. They left me with no power and no finston yard it took the last second from the figure out the yard part. When I showed up today there was no power. Apparently the homeowners don't want to do a one-day . Overlapping on Georgia power. So when I show up for moving day there is zero power. I really need to utilize the garage but there is no power for the garage. Quadruple thumbs down on the homeowners and the property agency that runs their house!!!

I have been a renter with Clients 1st for over 4 years and have enjoyed the relationship with this…read moremanagement company. Their professionalism is outstanding. They are very responsive to all requests and issues. They are respectful of the the owners and at the same time of the clients. Janet and the staff remain very helpful regarding any problems that can arise over the length of the lease. They have worked with me happily with a few. Maintenance requests are followed-up expediently, and the work is very satisfactory. I have renewed for another year and anticipate another enjoyable experience.

I worked with Caroline to sell my condo and purchase a townhome. As my buyer's agent, she began…read moresending us listings, the bulk of which were not what we were looking for, and outside the criteria we gave her. I had to ask her several times to update the search criteria she used for us, and she never made that update. We wound up finding the townhome we eventually purchased on our own. And when we put in an offer, Caroline put all of her energy into advocating for the seller's interests. I really had to fight with her to get her to accept my offer and subsequent negotiations before she would pass them along to the seller's agent. As far as selling my condo, that was a complete disaster. I regretfully accepted a lowball cash offer that I received from a lottery jackpot winner. Caroline was so desperate for her commission that she offered to cut her commission as part of her way of cajoling me into accepting the offer. I spent too much money preparing the unit for market on her advice, and accepted too little in the sale. Joe Cassar may be a better agent, based on the other reviews that I'm reading of this Realty firm. But if you ever work with Caroline, you should be prepared to receive a lot of bad advice with a combative attitude.

I give Joe my highest commendation and would recommend him no matter what side of the real estate…read moretransaction you're on. I've had the pleasure of working with Joe both for purchase of my condo in 2019, and the subsequent recent sale. His talents enabled me to sell my condo in 4 days for far above listing price. In the 'mayhem market' of today, Joe proceeded with the greatest degree of professionalism and integrity and provided much needed knowledgeable insight in every aspect of the sale. He will always place the client's interest first and is responsive to every question no matter how big or how small, resulting in reduced stresses throughout the process. Joe is definitely worthy of the '5 Star' rating!