On 6/6/25 our foundation caved in due to heavy rain and a small sink hole. We called many…read moredifferent contractors, and we were not impressed until we met Andrew from BSNY. He laid out a plan of attack to repair / replace our foundation along with new footings, drainage inside and out and two new pumps. He was in constant communication with us. Martin Cruz and his crew came in and stabilized our house until the official work started. Once the building permit was in place, Marin Cruz and his crew went to work. They did a great job of leveling out house, putting in new footings, drainage, and two new sump pumps. Outside they grated out the yard, new top soil, grass seed, and covered with straw. Martin Cruz answered every question we had. We couldn't ask for better!

Good service, good equipment, nice staff. They are efficient and clean when they come to work in…read moreyour home.

I felt the need to write this review, although technically Greg and I have never done business. In…read morethe recent round of rain storms, my sump pump stopped working as it is supposed to, and I ended up with about 5 inches of groundwater in the basement. I was able to get the sump pump working again, but 3 days after it stopped raining, I was still getting a lot of water in the pit. I found a sticker for Contractors Waterfproofing, and figured they might of installed the system for the old owners, so I gave them a call. From the moment he picked up Greg was service oriented and responsive. He asked for my address to look up the job, and when he couldn't find it, he called back within 5 minutes to ask what was going on. I explained the problem, and he immediately told me that was normal for my part of town, and told me I just needed to replace the pump and I would be fine. He offered me a price that was half what his competitors charge, but I told him I would do the work myself since I am capable. He then answered a ton of questions about the install, and we had a great conversation about life and how my son could maximize his potential long-term, as he is currently a plumbers apprentice. The bottom line is that the system Greg installed 20 years ago is still working perfectly, and when the pump failed, he not only gave me a fair price, but then walked me through how to do the job myself. This is unheard of in 2025. Greg will get all my business going forward. Thank you.

This is an overdue review. I like to do it as we celebrate Independence Day. My house had a…read moreterrible water leak problem. The house was not designed to have a basement and the basement was made after the house was built. It was located at the lowest point of the neighborhood so that the yard is over 4 feet below the street grade. I asked many contractors and nobody could give a warranty on their potentially trial-and-error treatment until I found Gregg. Gregg and his crew know what they are doing. They offer a warranty. They saved our house from the nightmare of the basement flood. In recent big storms our house has been dry and neat. Thank you very much Gregg! Happy Fourth of July!

Shiw uo to do inspection of basement but then never provide with free estimate as advertised,…read more never return phone calls or answer emails... horrible customer service

Good guys they did quality basement work for me! I would highly recommend them and the prices are…read morefair too

Great company to work with…read more Hempstead New York 11552 516 4939257 We carry STO, Master Wall, Energex We deliver

I really wanted to like these guys. I hired Plaster Pro to do stucco repair, caulk, and paint the…read moreexterior of my house this past May. I will start with the positive. Shivon, the owner, and Geronimo, his subcontractor are very nice people. But that's essentially where the good vibes end. Just another contractor disappointment. From the very beginning, it was clear something was amiss. They were in such a hurry to get the contract signed and start work. But when the time came to start the job, very little was happening. There were maybe 1 or 2 people here at any given time to tape up all the windows and do some of the stucco repair. But days would pass and no one would show up. The house was uninhabitable because all the windows were sealed with plastic during some of the hottest days of the year. I would ask repeatedly why we weren't moving along and I was told by Geronimo, "we still don't have materials." Which begs the question, why are starting a job you don't have materials to do? Why are you sealing up my house with temperatures in the 80s and 90s if you don't have stucco or paint?!?!? This became the refrain for the next several weeks. (This was supposed to be a 2 week job.) We pushed into June... then July. The material issue never seemed to get resolved. Then it became about weather which is understandable. But that was just a few days here and there. Ultimately, sunny days would come and go and maybe Geronimo's brother or sister would show up to texture things. But this created another issue. The quality of the work just wasn't there. How can there be any continuity if every step of the way, the process is piecemeal. Well, this is where the contractor should be the first line of defense when it comes to quality control. But Shivon was disappointingly pretty absent throughout the process. I can count on one hand the number of times he made it out to my house. I would call and text and no response. I'd then call his office manager (his wife, Ellaine) and he would get right back to me with some excuse as to why he didn't respond the first 3 times. I would see Geronimo more frequently, but his skill set was just not there and he, frankly, seemed more interested in securing direct jobs from my neighbors then doing the job I paid Plaster Pro for. So, I became quality control but my Spanish isn't great. So, there was definitely a language barrier. So, if my contractor is basically AWOL, what am I paying $22K for?!?!? In the end, the job never got finished. There are windows that didn't get fully caulked. Sloppy paint work. Sloppy texture work. The house clearly didn't not get a full two coats of paint. I can actually see where there are two coats and where there aren't. I have stucco and cement glopped onto my pavers and roof. Paint on my window screens. And they used red duct tape to seal my windows as opposed to Painters tape. So, I have duct dried tape glue on my window frames. And there's an entire section of stucco on the garage I had identified to Shivon on our first meeting that is separated from the substrate that never got repaired! Shivon did ask for the balance of what I owe them but the terms of the contract are that the work must be 100% complete. He insisted Geronimo said it was complete, but here's the wrinkle. If Shivon had bothered to come out and do a final inspection, he'd know it wasn't. But he left it to me because he was too busy to give Geronimo the final punch list. True Story. He ultimately relented and said he'd come out to take a look. But the last text I got was "Good Afternoon, how does this Thursday look for us to meet?" I immediately responded the same day with "What time? That was August 23rd. I haven't heard from him since. In the end, it was Shivon's son, Isaiah, that clued me in to what may have been at play here. From the sounds of it, they do a lot of high end work for rich people and celebrities. So, in the end, I was likely not a priority. But, though $22K may not be a lot of money to Shivon and Plaster Pro, it's the most I've spent on this house outside of buying it. Update: I've started uploading photos of how their shoddy work and cheap materials can't even last one NY winter. I'll keep adding pictures since it's only February. What a waste of money and time.

Took this "company" - Joe Czarnecki to court in 2022 and won. Joe Czarnecki lied and completed work…read morethat didn't need to be done. He ruined my floors and left a big mess. He lost the judgement and still hasn't paid. Sent the constable to his business address and it's just a run down old apartment duplex.

Not sure how viable the waterproofing will be, but they finished the job in five hours and left me…read morewith a good two days of cleanup. Absolutely zero clean up after they were done. Mud and stones all over a semi finished basement. " they don't have broom or mops" and " it's just dirt " were the excuses we got. I'm hopeful the actual work is better than the lack of professional clean up after the installation.