Dr. Mekles has been very vital to my success in managing my mental health issues and stabilization…read more Dr. Mekles has been prodding me and challenged me to get a job (P/T or even volunteering) so I can feel more confident; work is very helpful to success in managing mental illness - with structure being the best medicine. I did find a PAYING job and Dr. Mekles is very supportive and shows real interest. With Dr. Mekles - I'm able to taper my benzodiazepine slowly - with lots of support from the doctor. He's very patient and is very understanding and knowledgeable about withdrawal symptoms. He didn't push me - but prodded me to do this vital step The secretary is very helpful. She answers text messages immediately - to assist with medication renewal requests and appointment changes - when needed. Very professional indeed Medication management is the best I've ever had and he tries his best to keep my med count to a minimal level. I highly recommend Dr. Mekles - and thank you very much.

My experience with Dr. Brian Pell deserves to be publicly documented so others know exactly what…read morethey are walking into. I booked an appointment specifically for an ADHD assessment, clearly stated as such. That was the entire purpose of the visit. Yet, during the call, Dr. Pell casually informed me that they are not conducting ADHD assessments at this time and may resume, possibly in January or February of next year. This immediately raised a red flag: if you are not offering the service, why accept an appointment for it? Why bill insurance for something you never intended to provide? The entire interaction lasted 18 minutes, and not a single part of it resembled an evaluation. Instead, we spent the bulk of the time discussing my career. He asked about my former psychiatrist's nationality; he seemed very interested in why he didn't take insurance "as a Black doctor" (which I perceive as a common conflation between race and poverty). He then asked only two quick, surface-level questions about why I was seeking an ADHD assessment. Then in the same breath that he told me they are not doing assessments, he also told me that I probably do not have ADHD. He said this despite the fact that I was coming to him for a second opinion after already completing a comprehensive, legitimate ADHD evaluation with a diagnosis from an actual specialist. (I did not share I was coming in for a second opinion, as I didn't want it to be biased). He provided no testing, no structured questions, no clinical methodology, nothing that even remotely resembled evidence-based practice. The whole thing felt dismissive, and frankly, like a complete waste of my time. I left the appointment feeling misled and deeply uncomfortable, as insurance had been billed for a service that was never delivered. If you are seeking serious mental health care, diagnostic clarity, or responsible clinical practice, I strongly recommend looking elsewhere. This experience felt unhelpful and entirely out of alignment with what any patient should expect from a licensed provider.

My wife and I have been working with Laura as a couple's therapist for several years. Yes, years…read more Why? A second marriage for both us, we engaged Laura, prior to our wedding not due to any acute crisis but to become more mindful of our own histories and how these might impact the relationship. One of the many insights gained working with Laura over the years is that each partner is responsible for 100% of their 50% of the relationship (LOVE that!!). We were also familiar with the book, Getting the Love Your Want by Harville Hendrix and Helen LaKelly Hunt, best known for co-creating Imago Relationship Therapy. Laura is a certified practitioner of Imago, blending it with her unique style of facilitation. Imago offers many relationship building blocks, such as mirroring and sharing appreciations that fundamentally changed how we communicate. In many ways, Laura is like a relationship coach, holding us accountable for our respective 100% that we each bring to the relationship. Our marriage continues to thrive and benefit from our time and investment with Laura!

My husband and I have been seeing Laura for marital therapy for several years. She has undoubtedly…read morebeen instrumental in strengthening our marriage. She creates a safe space in which we can share our most challenging feelings, anxieties, hopes and joys. She engages with curiosity, humor and empathy. I trust her and value her insight and support enormously. I am very grateful to have found her and would recommend her to anyone seeking to explore couples counseling or premarital therapy with the goal of building a stronger, more satisfying and loving union.

my 7yr old saw a child therapist here, who was wonderful and kind. he has responded well to her…read moreand enjoys coming to visit her! office logistics have also been great and easy to deal with.

Finding this counseling center was one of the best things I've done for myself. From the moment I…read morewalked in, I felt welcomed and safe. My lovely therapist Anthony really listened without judgment and helped me work through things I couldn't on my own. The care and support I've received here have truly changed how I see myself and the world around me.

I've never written a review but I'm really compelled to speak out. I'm legally blind and I went on…read morethe Psychology Today site, searched for a blind allied psychiatrist and found Dr. Packer. I only saw her via telehealth and she was already weird and off putting. She had a camera set up off to the side so I never saw her face just the side of her face. It's hard to share stuff about yourself when you're not looking at them in the eye. She did telehealth over Zoom, which is not HIPPA compliant. Her office was either a weird looking space with a toy stuffed moose hanging on the wall or she did meetings outside. I said my previous diagnoses were anxiety, depression, and ADHD. She said she'd only treat ADHD if she made the diagnosis and made no attempt at finding anything out regarding my attention deficit. I'd been diagnosed since I was in grade school. She said that since I was blind it might be helpful to read a book she wrote on a the subject. So I checked it out on Amazon and the book she "wrote" is just a collection of short stories of blind people in fiction. I mean I like Daredevil, but I don't see how comparing myself to a guy with superpowers is really gonna help me cope with having to give up driving. She was constantly late to our 15 minute long sessions, which lead them to be like 7 minutes. 5 of which were her trying to remember what drugs I'm on. This is one of her worst offenses. Prior to every week's appointment, she'd send me a form that I had to send back. It had questions like, what medicines and dosages are you on? Are you pregnant? Are you thinking of hurting yourself? She rarely ever read these forms. It is, however, seriously disconcerting when he did and I'd get them wrong or whatever because she said she uses these forms to keep track of what medicines I'm on. She'd be super angry and condescending toward me about her forms. The real question, though, is shouldn't she, the doctor, be monitoring my medication in her notes? Speaking of medication she had me on so many drugs that I couldn't keep track of it. At one point the prescription ran out so I stopped taking one of them. The withdrawal was bad and I brought it up to her that I didn't want to be on it. She said it was working so well for me once. I told her that it wasn't doing much. She said patients forget how well meds work sometimes and I should stay on it. At one point I moved. I had to find a new pharmacy so we tried the Walgreens that was 15 minutes away. At the Walgreens they said my insurance said my Dr was supposed to get preauthorization for the medication (the one I didn't like anyway). So I send her an email and during my next appoint with her she said that the people at Walgreens are wrong she'd prescribed this hundreds of times and didn't need that. And the it must be that the people at Walgreens only have GEDs so they don't know what's going on. I was shocked. I felt like it was super elitist and kinda racist. What actually happened was my insurance needed preauthorization because insurance does bullshit like this all the time to deny care. She eventually got the preauthorization and couldn't admit that she was wrong. There are other stories about how she accused my 80 year old mother of a felony and I was literally worried she'd call the cops. When I moved I temporarily was out of state so she couldn't treat me. She sent my refills to the pharmacy where I used to live and I couldn't contact her for more because she wouldn't treat me if I wasn't in NY. So I went through a bad withdrawal. She wanted me to call some guy at the lighthouse guild and she sent me his contact card, which was blank. I told her about it and she was angry I didn't call them and search for this guy who was like an accountant. Eventually I switched insurance because I had some better insurance. Told her and she gave me attitude and I was done with her.

Every single negative thing about this woman is accurate. She BURIES you with paperwork. Not just…read moreat the start but FOR EVERY DAMN APPOINTMENT! I really feel like she has some kind of sick Nurse Ratched complex, and sets you up for failure. I'm glad I read all the Yelp reviews and so was not shocked. Just intellectually bemused. And blind with rage.

Billing department did not notify that my plan had changed policies (unbeknownst to me) and started…read morecharging $50 per session, when before it was free. Now I have hundreds of unexpected due payments. If they see a patient's billing completely change on the policy side, why not notify the patient to make sure things are still in order? I've always had my provider ensure things after they see the policy change. Otherwise, my therapy sessions were juvenile to say the least. I asked for more involved conversations but got nothing more than my own answers spoken back to me and told to draw a circle with colored pencils. Not for me!

I was suspect to try this place because of the reviews but I've been seen here now for two months…read more My therapist is amazing. I've dealt with Yuriko and Rachael in the office with rescheduling and haven't had any issues. I've been working on my ADHD and having weekly sessions has helped me 10 fold. Thank you for all that you do.

I been a patient for while at The Center at Western Queens and it has been so helpful to improving…read moremy mental health. Apart Jessica and Reina have been so helpful as well (very sweet girls and attentive). Highly recommend attending to the 88th location.

This office and the therapist Deirys Gonzalez are very unprofessional. They don't communicate with…read moreeach other and then point the finger at each other, the client is the middle man between the two. No one lets you know when they're sick so you wait around for a call that never happens, I had to call them twice to figure out what was happening. They do not care about wasting anyone's time.

Melissa Walker made and appointment with my 16 year old daughter only to cancel on her at the last…read moreminute. I could tell that she was not suddenly "booked and not taking on any new patients." I'm convinced that she would not take us on because we wanted to use out insurance. Shame on her.

I very rarely write reviews but wanted to ensure everyone considering Deborah has the opportunity…read moreto have a session with her. I did a Tao Hands/Distance Reiki session. I've done Reiki a couple of times before but never felt a huge difference. With Deborah, it was different. During the session, Deborah asked questions to understand my needs and concerns. She was positive and warm, and made me feel very comfortable. She also introduced me to flower essences, which I hadn't heard of prior. During the healing session, I yawned a lot (like I was releasing a lot of repressed energy!). Afterwards, I felt relaxed - it was clear that the session truly worked although it wasn't done in person, which I was a little nervous about at first. Deborah also quickly followed up after our session with additional information and promptly responded to a follow up question I had about flower essences. It's been four days since our session, and my chronic neck pain that I've had for 10 weeks is significantly better - in a way my chiropractor couldn't help. I'm really glad I made the investment in my healing session with Deborah and now understand why she has so many positive, genuine reviews (she's not compensating us or giving us discounts to write these, like some businesses do!). I'm very grateful to have found Deborah - she is truly gifted.

Deborah is an excellent hypnotherapist. She created a real sense of safety and calm, and she was…read morevery accommodating to my exact needs. The session really deeply impacted my life and far exceeded my expectations. I'm so happy I booked a session with her. I highly recommend booking with her! :D

expect very poor quality service untrained and will waste your time your problem will get worse and…read moreyou would might want to lose your mind even more because they will do the bare minimum unless you have regular issues not severe issues i repeat poor service do not come here.

DO NOT COME HERE IF YOURE IN CRISIS OR ARE SUICIDAL. This facility does not have experienced…read morecounselors to provide meaningful therapy to those that are in severe mental and emotional distress. They're not the worst... but FAR from adequately trained enough to understand PTSD or provide you with the tools and skills to manage symptoms. I specifically requested a seasoned therapist trained in PTSD. I was assigned a middle aged woman (Alex) that didn't inform me until MANY sessions later that A) being a therapist was her 2nd career B) she JUST graduated from school. The latter didn't come as a surprise to me. I suspected she was in over her head by her lack of confidence and inability to elaborate on therapeutic concepts and their benefits. When I spoke to the supervisor/director (Stephanie ?) and asked why I was paired with a novice when I specifically requested a senior level therapist, she was evasive, indifferent, communicating in a childish voice and unprofessional tone - merely saying that Alex was the only therapist available and I would have to wait several weeks or months for reassignment. While Alex was a kind and professional therapist, I'm not new to the therapeutic process and I wouldn't recommend this center if you're grappling with severe and debilitating emotional trauma. Additionally, when I requested my therapy notes, I was given gibberish with no specifics, interpretations or meaningful observations about topics discussed in sessions. Their intake process is thorough but also repetitive and redundant - be prepared to received multiple emails and calls and being asked the same questions as the last time.

Was a patient for years and then Sharon started ghosting. There were other comments as well from…read moreformer patients that now seem to have been deleted about the ghosting. She has taken payment 2x from me and not shown up to the session. There are others commenting this as well and their comments have been deleted

This is an updated review of Sharon and NY Private Practice…read more I recently reached out to Sharon after not having spoken with her in 5 years because I was facing a crisis and fondly remembered her as being one of the sweetest, easy going, down to earth professionals in her very delicate field. I am now changing this review because, like the last person who posted about her missing appointments, she did the exact same thing to me. I was experiencing some very serious adverse side effects to one of the medications I was on. The meds were exacerbating existing conditions and I felt completely out of control of both my actions and my life. This is when things became troublesome. I scheduled a video appointment and when it came time our meeting, she put me on hold to take another client's call, stating that it would be really quick. I waited patiently for, no joke --- TWO WHOLE HOURS --- before finally ending the call. I e-mailed, texted, and called multiple times to let her know about my worsening symptoms. I never directly heard back. I had different appointment times confirmed, only for her to stand me up over and over again. By now my anxiety was full blown and not being able to get in touch with her only made matters worse. I found myself scrambling to find a new healthcare practitioner. She put my life in danger and didn't care. Instead, I watched as she erased my final scheduled appointments without any explanation given. I really don't know what happened to her, but I sadly cannot recommend seeing her anymore and urge you to look elsewhere. I also see that the therapist (Narcisa) with whom I was referred to is no longer there either. Bottom line: I needed her care and she ignored all cries and pleas for help. Unprofessional in every way imaginable. Stay away.