We worked with Rose and Nate two times selling our home. They specialize in the real estate market…read moreon the Coastside for many years and thus know their business and have an extensive network. Rose and Nate took the time to explain to us the current real estate market and develop the right strategy for our needs. They gave us tips, how to prep our house and then did their magic to produce a beautiful online portfolio for our home. Since we are currently in a seller's market, the selling process was a breeze and we had multiple offers. Rose and Nate helped us go through the offers and make the right decision. We got a great price and were able to buy our next home simultaneously. Rose and Nate are a great team, super friendly and caring, and always on top of things. Thank you!

We loved working with Cynthia Mills. We met her when she was showing a property in Pacifica and got…read morea sense that she we an expert in the area. We asked her to represent us as buyers and she helped us buy our house within about 2-3 months of our original meeting. She knows the market very well and has great relationships with local realtors. Really felt like we were in good hands w/ her. Will definitely use her again. I was sad to read negative review describing her as someone w/ poor response, I can only imaging that something must have happen, she was "all over it" with us.

Terrible management company. Jose is incompetent at managing properties. RUN IF YOU'RE A TENANT OR…read moreA LANDLORD. I was a tenant at one of the properties he manages. Prior to moving in we were promised that multiple things would be fixed upon moving. None of that ever happened. We kept asking him about fixing the issues he promised and he kept saying he'd eventually do it and never did. So we just gave up on asking him. Also upon moving in we noticed the fridge was full of food stains and crumbs. The shelves in the kitchen and stove were also very dirty and not cleaned. We had to do a deep cleaning upon moving which was absurd for a place where we were paying nearly 4K a month for. We soon learned from our neighbors that the previous tenants, moved out because the property manager would avoid them and failed to fix serious issues in the house; they eventually grew tired of asking and moved on. When it was time for us to move out at the end of the lease, we spent hours painting / deep cleaning the place to ensure that there would be no issue on retrieving our deposit. It's been weeks since we've left and have yet to receive it. Jose first told us we left a mess and would be charged a large cleaning fee. We obviously questioned him on that and he responded with sending us pictures of a property with a mess in it (which was not ours ). He then claimed we left the oven dirty, left dust on the garage floor, and dust top of the fridge; we found this comical given the state we received the house. He then claimed the cleaners charged him $400 to clean these things which would come out of our deposit.... How does that even make any sense? It's been weeks since we've left and have yet to receive our deposit; he's continued to lie and stall even after leaving. And in CA a rent deposit should be returned within 21 days! I've been renting houses in the San Francisco area for over 12 years and have never dealt with such bullshit.

I had a terrible experience working with Chris and CitiBank. While Chris was charming at first and…read morethe prospects of CitiBank's Home Run program seemed worthwhile, it didn't take long before I very much starting wishing, increasingly, I had reversed course and gone with one of the other two lenders I was previously approved with. This was especially true after I went under contract on a property, at which time changing lenders would have jeopardized my chances getting the house that I wanted. In the end, I did close on the house that I wanted (not on time), but the process was so, so much more stressful and difficult than it had to be. Chris would regularly just ... not respond to emails, respond selectively to only part of them, or respond after days. My experience in home buying previously was that even if my lender (who was awesome!) couldn't respond quickly, someone from his team or his office would respond. Not the case with Chris and CitiBank. If you called his phone, he would never pick up and his voicemail just says, "send me an email." If you've bought a home before, you know just how time sensitive things can be and to have your lender just ... unavailable is so stressful. The last thing I will say (I am skipping over a lot) is that there were, on multiple occasions, sketchy things happening with APR quotes and contracts, etc., that had both myself and my Realtor picking through a lot of their documents with a fine-toothed comb. We should not have had to do that, on top of all inevitable stressors that come along with buying a home. To give you just one example, my Closing Disclosure had a higher APR than I was quoted and other errors that totaled many, many thousands of dollars, but Chris wanted me to sign the documents anyway because, according to Chris, his team would take too long to correct the documents and we had already pushed back the closing dates. We did not close on time which was due in my opinion to Chris and/or Citibank (but also outside factors not related to them, to be fair). I closed on the home about three months ago and, while I love it and I am grateful for it, I still regularly remember just how traumatic it was to feel somewhat trapped and powerless by working with Chris Noceti and CitiBank. I even canceled the CitiBank credit card that I've had for a while because I just don't ever want to have anything to do with CitiBank ever again.

I was excited to complete my mortgage loan at Citibank with great help from Chris. He has been…read moreimpressing me with his professionalism and knowledge whenever I had questions about mortgage and financing options. The low interest rate I got made me happy and comfortable to live in my new home. I gave credit to him https://rate.exposed and would strongly recommend Chris if anyone is seeking guidance for mortgage.

Looking for a good, trustworthy person to represent you in buying or selling a property?…read more Call Daniel Cheng, he's always been my "go to" guy for all my real estate needs. Daniel has helped me find and sell multiple investment properties in the bay area throughout the years. He also helps me negotiate with the sellers and contractors to get me the best prices. Want to make some extra income from a vacant home? Daniel can help you generate income by turning it into an airbnb and taking care of all the management as well.

My wife and I greatly enjoyed working with Daniel to purchase our first home! In an increasingly…read morecompetitive market, it can be difficult for first-time homebuyers to figure out the landscape and understand what's good value, what's within budget, etc. Daniel was great from the get-go in establishing his professionalism and expertise, and helping us understand what to look for. In our first weekend looking at properties with him, we identified a house we wanted to place an offer on. Daniel gave us sound strategy while taking into account our budget and circumstances. In what could've been a difficult negotiation, Daniel navigated the relationship with the listing agent beautifully and helped get our offer accepted. Throughout the process he was responsive, thorough, and always worked in our best interest. We're so excited to build new memories inside of our home thanks to Daniel and his team!

Matt is the consummate professional. My wife and I have decades of experience with both commercial…read moreand residential real estate. I started my career as a real estate consultant with one of the Big Four accounting firms. Matt did not take my background for granted and took great care to evaluate our needs. He took the requisite time to share his understanding of the market trends, and match our goals with the opportunities the market presented. We were looking for a multi-generational home for our family. His decades of experience in this market, and the countless professional relationships he has cultivated, helped us to find the right home for our family. Matt has a great relationship with both buying and selling agents, loan officers, contractors and inspectors. Not only was he committed to finding the right home for us, but also provided valuable insight that prevented us from potential mistakes. I have more than forty years of real estate experience, and Matt is one of the better buying and/or selling agents you will have an opportunity to meet. Most importantly, Matt works harder than any agent I have worked and his commitment goes without question. If you are working with Matt and would like to talk with us, please let Matt know that you would our contact information. Respectfully, Frannie and Michael

This is the second time we've used Matt to buy a property in San Francisco, and we're so glad we…read moredid it again. There's no substitute for local knowledge, and Matt has it in spades. In each house we toured, Matt cut through to the essentials--HVAC, power, foundation issues, pests, etc.--to help us skip over the lemons and focus on the diamonds. He also proved a very able negotiator given his decades of experience in SF. Often, he knew the seller's agent personally and was able to help us get a leg up in negotiations, and in all cases he was a shrewd and capable negotiator for us. I'd recommend him without reservation to anyone looking to buy or sell a home in SF.

Some people may call him Carlos De La Fuente, but to me he put Pinnacle Mortgage on the map and…read morewill always be the G.O.A.T (Greatest of all times). He came recommended to me by a family member years before I was ready to buy a home, and out of his kindness and heart to give everyone a chance to purchase, he guided me toward what proved to be one of the most difficult but at the same time the most rewarding experiences of my life. Using his recommendations, I worked hard to do my best to get ready for the purchase and when it was time, Carlos went immediately into action and advocated for me at every turn. Though we had to go through the paces, he was kind enough to check on me daily and encourage me to keep going, and to let me know that it would be okay, and we would make it through and be victorious. I honestly believe that if it wasn't for Carlos, I would be looking at renting for many years to come, he helped me believe that I could do it and now I have. He is such a seasoned professional, he could tell me what could happen before it hit, so that I could prepare myself for the roller-coaster in this crazy market. We even had a very tight closing window working against us, but Carlos helped me hurdle over every obstacle. The only sad part in this whole experience is that I won't get to talk to Carlos every day. Carlos for me was more than a Senior Loan Consultant, he was like a brother to me, and I will be indebted to him for the rest of my life. If you are ready to purchase or thinking about making a purchase or a reverse mortgage, there is no one else to call, but Carlos De La Fuente, he truly is the Greatest of All Times!!!!

Pinnacle Mortgage exemplifies excellence. They show genuine care and concern while addressing my…read morefinancial needs. I had a great experience in addition to securing a good interest rate.

After speaking with five different banks for our mortgage, we decided to move forward with Sean and…read morehis team at US Bank, and we have been really happy with that decision! They offered one of the lowest rates, but what really stood out was how much time Sean took to understand what I was actually looking for. He walked me through all the options in depth, explained the trade-offs clearly, and gave a recommendation based on my specific situation. When we bought the house 1.5 years ago, rates were high. I specifically wanted something that would let us refinance easily and with no fees, even if that meant taking a slightly higher rate upfront. Sean helped structure it that way. Two months ago, he * proactively * called me to say that better rates were available. We just completed our first refinance, which reduced our payments by about $4K per year, and we even received a $3K lender credit toward our February interest payment. I'm hopeful rates may continue to drop over the next months or years, and that we'll be able to take advantage of that again, and it's great knowing we are working with someone who actually keeps an eye on those opportunities for us!

I worked with Sean and his assistant Carla to buy my latest condo. they are both very dedicated,…read moreknowledgeable, and helpful. They spent quite a bit of time with me from getting me pre approved to close and showed me many different scenarios and loan options. they would also take time to explain things to me and help me understand the options. I would work with them again in the future. If you are buying, call Sean, you will be happy you did.

Rick helped my family sell our parents' home during a very challenging time. He gave us excellent…read moreadvice regarding how and where we should spend our money in order to maximize our profit. He steered us away from improvements that would not add to our sale price. His entire team mobilized to help us and made the process quick and seamless and our family home looked beautiful. In addition he made many trips to the house just to make sure everything was perfect. I would highly recommend Rick as the consummate real estate professional and a very nice guy.

Rick was fabulous! When my father passed, his home was in poor shape. Rick took charge. He had a…read morecrew who swiftly cleaned out the detritus and made the home shine. He found us contractors to make prompt minor repairs that greatly increased the home's appeal. He also handled all of the inspections for us. Rick then quickly found us a great retail buyer who was willing to pay more than any of the contractors who bid on the home. Finally, Rick handled the sale with skill and professionalism. He was the best real estate professional we could have hoped for!