Thanks to Michigan roads and never-ending construction zones, it seems we get our fair share of…read morestone chips in our windshields. Dealerships are horrendous when it comes to charging for replacements, but thankfully there are several companies that will also do this at a lower rate. I've called around and BAG is always the lowest price. This is my 5th windshield done there, and when it comes to the finished product at a fantastic price, they can't be beat. Domestic products reap the best savings at a hundred dollar over the small companies vs hundreds compared to the dealer. Imports on the other hand will save you tens of dollars at the most. Unfortunately, this local company is a one man (sometimes plus helper or wife) operation. Running on barebones translated to unreturned phone calls, inconsistent service hours and backlogged appointments. Translation: if you are penny pinching and can deal with the hassle, this is the place to save you money. If you rather pay a little extra for reliability and no hassle (especially if you don't drive a domestic vehicle), this is not your place.

My dad thought that he would support this local company and went to have his windshield repaired…read more(it was/is leaking around the seal) He thought that he would support a local business and instead has had to go back 3 times and the window is STILL LEAKING. I would not recommend this company for any of your glass repairs!

I showed up on time to my appointment, and they were running behind with no indication of such. It…read moreis IMPOSSIBLE to call the store directly, and if you have an appointment the ai menu hangs up on you after telling you to go online. If you have a Subaru and your insurance is paying, just go to the dealership.

I dropped my car off at 9:30am. By 4:30pm I had not heard anything, they close at 5pm and I live 30…read moreminutes away. I tried multiple phone numbers, all with the same automated message. I tried the chat, which no one responded to. I the tried the text message service, also which no one responded to. I finally had to call my insurance to contact them and my car was not ready until 6:15. Zero communication, zero ways to get in contact with them, and zero shits given by this company. Never again.

We thought we had a chip in our windshield and called early in the morning and got an appointment…read moreright away at 9:15 AM. They looked at the windshield and said it was just a scratch and not a chip and didn't require repair. They sent me on my way with a smile in a handshake. Couldn't be happier.

Keeped me infored with every step of the process. I tryed there competition after arrival at there…read morelocation I was told they couldn't find the windshield I needed. Go to glass doctor you will not be disappointed.

DB&M Auto Glass came to my home and repaired my moon roof in my Ford Flex. 1 1/2 later glass was…read morechanged and they cleaned up after themselves. Great price. They did what they said they going to do. Honest and courteous. Thank you!

Great service, affordable,and the employees was polite and professional,and very quick. I,would…read morehighly recommend this company compared to the high price companies.

Mike and his family continue to deliver high quality and trustworthy service and I'm absolutely…read moreloyal to him. His decency AND his skill and knowledge are such a relief, such a great combination. He's a solid rock, a mensch of the East Side.

Although my insurance company refused to work with Vern's Mike was absolutely amazing. I would…read moredefinitely recommend this place as a starting point to anyone who finds themselves in a situation with an auto accident. He even helped me after my car was moved and told me what rights I had.

Quoted $35 on the phone. Then charged $75. Get your quote in writing before starting work. Other…read moreshop quoted $50. I drove farther and ended up paying more.

From the owner: Auto Glass Replacement and Windshield Chip Repair **Lifeguard Window Glo** "Family Owned Since…read more1954"

I had them replace a window in my pickup. They worked with me to schedule glass replacement on a…read morebusy day for me, Amazing communication from their office and very polite and skillful technicians. I would very much recommend and I will use them in the future if I have another glass breakage.

This is the best Autoglass company to deal with. Fast friendly service, competitive prices and…read morequality installation. Accepted by all insurance companies.