Had two appts to have windshield replaced,brought car to dealership who really has no involvement…read moreexcept to hand off keys. First appt on Monday the glass tech from Accurate did not have proper molding, reset appt for Thursday, glass tech never showed up. Dealership was very apologetic and even tried calling glass company on my behalf. Accurate glass dropped ball twice, I drove 45 minutes one way twice! I am a salesman at this dealership and do plan on discouraging anyone from using Accurate Glass.

These guys rock! I just found my new go to organization for any auto glass issues I have. I live in…read moreStreetsboro and will gladly drive the 35 minute drive to Coventry to utilize their services. They saw me today despite an extremely busy schedule. They squeaked me in for a drivers door window that had been opened and stocked down on the inside of the door. They had it quickly taken apart and discovered that the "Regulator" had gone bad. The regulator is the motor that drives your window up and down if you have electric windows. The next problem that we encountered was that none of the suppliers they work with had one available. I really wanted my car fixed today due to my busy schedule. The idea came up to call the local Chevy dealer up the street. They had one in stock. The next problem was that they couldn't ship it until this evening. I stepped up and said if accurate auto glass was willing to fix my window today I would run out there to the Chevy dealer myself and pick up the part. They said no one has ever offered that before. We will honor that. So I immediately left and drove 5 miles to the dealership, got the part, and quickly returned. As soon as I handed off the part they took my keys from me and pulled my car into the bay. Literally 20 minutes later it was complete. The tech who worked on it was JON. He was a super friendly high energy guy who even took me back to the shop at my request, and taught me all about the regulator, how it works, showed me the old one, and all the points of failure when they have problems. I have a new understanding now of how electric car windows work. The owners name is John painter. John came out and spoke with me at length. He was a super nice guy and clearly has a gift for connecting with people. I am a Christian, so is he and he shared his Christian testimony with me, which I thought was absolutely awesome! The girls at the front desk were super nice, chatty, and clearly enjoyed their job and only want to make the customers feel comfortable. I cannot say enough about this place. And when everything was said and done the cost was exceedingly reasonable. I had no problem with the price that I paid. If you need your windshield fixed or replaced, or you have a problem with your electric windows, accurate auto glass is the place to go. I know I will be going there for any future issues with any of my vehicles. Thanks for taking such great care of me today, guys! I'm a fan.

In August 2022, I brought my vehicle in for body work. I had to wait 6 weeks before they gave me an…read moreappointment to bring the vehicle in for the body work/repair. They NEVER called to inform my on the progress of repairs, they NEVER returned any of my calls. After over an additional 11 weeks, finally one of the women that work there took my call, she said that nobody had actually worked on the vehicle, they simply took the front end apart to have a technician look at it but, that would not happen for another week, maybe longer, the owner was on vacation and work could not begin without him because he is the one that decides what needs to be done. Needless to say, I had the vehicle towed to a more reputable repair shop. Ever since Bill retired and left his business to his inept son, the shop is a joke. Even the woman that I spoke with stated that she doesn't understand how the York Auto Body stays in business. Run as far away from this horrible business. Customer service is something that they do not know or understand.

We took our car there to be repaired. They took it apart and did nothing with it for 3 weeks!!!…read more Finally, the insurance company inquired and said they needed the rental back. When we called they said they hadn't gotten to it yet, that they would put it back together and we could pick it up. NOT fixed!!! We wasted 3 weeks! Now we have to wait until September somewhere else and the insurance company will not give us another rental car. This business is incompetent and not reliable! This is no way to do business!

I'm a firefighter in the Falls. Getting things to a body shop can be tricky with our 24 hour on…read moreschedule. Jon made is so easy to drop off and even get it back to me himself. Did awesome job with my jeep, I'm really glad I did it. Anything else comes up with body work Jon and Falls Auto body is a no brainer.

a car backed into my drivers side door. this is a special 2015 , beautiful , Toyota. Falls…read moreauto looked far and wide for a door. one was sent back because there was a little rust on it . took several weeks, but they found one . much work was done on my car, they delivered it right to my door ! there it was as beautiful and shining as ever ! cold not be more pleased.