Absolutely the best experience. The brothers are professional courteous and their work cannot be…read morebeat. Thank you both. Isuzu pickup windshield.

OUTSTANDING!! Joseph took my initial call to the shop and was able to immediately identify the…read morepassinger rear window on my RAM 2500. He told me he could get the glass by the following day and would come to my residence to install it between 2-3:30 PM. He arrived promptly at 2 PM and was very cordial and courteous . He briefly explained what he would be doing and told me it would take about an hour. Shortly after 3 PM the work was complete. Joseph made sure there was no broken glass both in the vehicle and on the ground. In my opinion, being 73, Joseph and Villages Auto Glass is OLD SCHOOL Customer Service. In these times that is a HUGE compliment. Villages Auto glass also saved me over $250 on what Safelite wanted to charge me for the same service.

They followed up in a timely manner and followed up after getting me a quote. They were unable to…read moredo what I wanted so I went with someone else. Their competitor came to my home and measured everything and explained all of my options.

Quick turn around and excellent customer service . Wet happy we chose them . Highly recommendedread more

Needed our back window fixed due to a break in and they got us in fast! Our window repaired quick…read moreand got us back rolling! would highly recommend!

Great job, in fact amazing. The first glass that they brought out, after install a slight haze was…read morenoticed.. the tech insisted he bring back and replace with another new glass. He did, and the window is great. Very good attention to detail.

My driver seat window just stop working and was panicking because we will be out of town for the…read moreweekend. I tried to call a number of car glass companies and either they didn't answer the phone or next availability is 3 days after. I finally got hold of Stat Auto Glass and not only did the owner Sergio answered the phone but he was available on the same day! He is very professional, came to our house, assessed the problem and fixed the window glass in no time. He is very respectful of your property, cleaned the area after the job is done. The fee is very reasonable and affordable. Sergio is highly recommended and I like that he is the owner and the main guy who will fix the job right in the comfort of your home. Thanks Sergio, I really appreciate what you did in such short notice in time for our plans over the weekend!

Great service and work! Our rear windshield shattered and the usual company insurance uses couldn't…read moreschedule the fix for a month. Stat auto was out the next day and replaced it at a competitive price. Great work and customer service will use in the future.

I highly recommend them, especially if you have a Tesla (not every auto glass shop will work on…read morethem). They were responsive, considerate and came to our home and finished the job within 24 hours of calling them.

I'm not sure which city sent Nick but they definitely should clone him…read more Nick came to my house in Lakeland on a Saturday afternoon and he came prepared. He fixed my windshield, was knowledgeable, professional, polite, and kind. All businesses should aspire to have employees as competent, efficient, courteous, and outstanding as Nick. Thanks, Culligan Man, for recommending this awesome company and thank you, Orange Blossom Glass, for sending the right man for the job. Thanks, Nick, such a pleasure to meet you. G.

I had Big John's Customs replaced my windshield. They came to my home and did a great job…read moreinstalling the windshield in about a couple of hours. I highly recommend them.

Big John's Customs replaced my windshield quickly. They were friendly and prompt. They did a great…read morejob on my windshield. I highly recommend them.

Seamless and Fast Service!…read more I had a great experience with Safelite! I scheduled the appointment through State Farm, and the whole process was completely seamless.Safelite's communication was excellent with helpful updates. The actual repair was super fast and high-quality. Plus, their waiting room was clean and comfortable while I waited.Excellent customer service from start to finish - highly recommend!

WORST experience & job not even done. Supposed to repair three cracks. Only one repaired... left…read moreseveral black marks on my light colored leather seats. (!). Windshield left dirty (didn't clean up at all). Got a second opinion from another glass co who confirmed the other two had not been repaired. Tried to get resolved with safelite and they refused saying they had been addressed already. NEVER again. Went back to other co who thankfully took care of it & did a great job.

Best value and quality in Central Florida hands down. Overall process was super easy.read more

I was unable to drive my car due to having a hole in my windshield from a storm. I called multiple…read morewindshield replacement companies and was told by all that it would be the following week before they could get to me mostly due to having to order the windshield however, I was also told I live out of their service area. I called Windshield direct and was told they would pick up the windshield from Orlando and come to my home in the same day. I know they did not have to do this but did and I am so appreciative for that. I highly recommend this company to anyone. Definitely would have to give them 5 star rating!

Cannot even tell that anything ever happened to the car. Service tech had dropped the heavy hatch…read moreonto a loose strut while trying to replace the struts. Glass smashed, metal bent, paint chipped. Got it back and can't even tell what happened. Veteran owned, good people.

I would leave this place ZERO stars. Derek the owner is TOTALLY DISHONEST, LIES WITH A STRAIGHT…read moreFACE LOOKING AT YOU IN THE EYE... He told me he was a veteran, as a combat veteran, I trusted him, but I made a mistake trusting this guy... First he got into a huge fight with the appraiser from USAA because his rates are higher than usaa approved. The appraiser called me to let me know what was going on and even told me "the guy from Axe-A-Dent cursed at me!" - I didnt really believe that (then, I should have listened to him...) I called Axe-a-Dent about that and he denied insulting the appraiser and said that the appraiser was a liar. He was really nice to me, then kept calling me to tell me that USAA wanted me to take my car to "one of the USAA affiliated shops, he said all of those shops are bad and do a cheap work" and promised me that everything was going to be fine and asked me to leave my car in his shop, that he was going to get everything squared away with USAA and that I was not going to pay anything other than my deductible... ( I was about to take my car to one of those usaa shops) He calls me 2 weeks later to tell me the car was done but they missed a spot in the door and had to keep it extra days. I had to get a rental while my car was in his shop, so my concern was the extra money I was spending on rental with the work taking longer than expected... almost another week later, he calls to tell me my car is done. (I paid a full extra week for rental) I went to pick up my car, and the tire was still messed up. I was upset, he said USAA did not cover the tire and he didn't know why (that was his original answer)- then I said I need to call my insurance because I don't feel comfortable picking up the car while the job is not finished; he said "ok but that's gonna cost you storage fee!" - At that moment I was clearly upset at him and said: "You take AN EXTRA WEEK to fix my car because you could not do the job right the first time and want to charge me storage fee for a day while I wait to hear from my insurance???!!! " - His reply was, I quote: " GET THE FUCK OUT OF MY SHOP!!!" - Screaming at me, pointing at the door, continued to insult me! I said I have NEVER experienced such distrspect from ANY shop!!! Then he proudly announced that he got the USAA appraiser fired! He kept making fun of me, at my face, talking over me as I was trying to tell him that I had to pay an extra week for the rental car because he failed to fix the car right the first time and it wasn't fair that he wanted to charge me storage fee... Nope, he was not even trying to listen, he kept talking over me yelling at my face: "Look at you! Look at you! Look at you! - mocking me, he seriously said "Look at you!" While spitting his dip in a bottle like at least 20 times. I just wanted to pay him and leave! When he hands me the bill, I noticed that he had charged me EXTRA fees! I asked but he said i was wrong! I ended up paying everything because I couldn't stand his presense another second. I spoke to my insurance later and they said he definitely overcharged me $250 and they will give him a call to demand that he refunds me that money... They also confirmed that he IS NOT a USAA partner shop and that based on this whole experience, he will never be. They are also NOT accredited by the Better Business Bureau, I wonder why.... Let's see if he refunds me what he overcharged me now... BEWARE of his profesionalism, there is NONE.