Stopped din to get a million dollar candy bar for my stocking stuffer this holiday. Big parking…read morelot, close by the front spots as well and the store front well marked. Very well decorated for Christmas and new years. Great value and selection for party favors.

I took some balloons to this store to have inflated. They are large 36" balloons , that when rung…read moreup on the register they charge me $5.99 per balloon to inflate. That's fine. I went back because I needed 2 more inflated. The very rude man told me that he talked to his manager and said they were not profitable at that price so they were going to charge me extra. They ended up charging me $24.35 to inflate 2 balloons! I sell tassels on Etsy that hang from the balloons and wanted them for pictures to hold up the tassels. The ones they charged me all that money for couldn't hold up a tassel. I tried to connect it to the balloon and it went straight to the floor! He was extremely rude to me and treated me like I was trying to scam him out of his helium. Needless to say, I won't be going back there for ANYTHING!!!

The guy that owns it is awesome!!! Super friendly, great prices!!!! :-)read more

Liz was super helpful getting me some balloons and a rental helium tank!read more

So I stopped in to pick up a few more pieces to a costume that I already had, to make it complete…read more This location had more than enough stock, especially on Halloween Weekend. The owners, managers, or whomever responsible for making sure there was enough costumes and accessories did a pretty good job. Now, here comes the issue...... the staff. I wholeheartedly understand that working retail and dealing with the general public has to be on of the hardest, annoying, bothersome and infuriating jobs in the world. People are rude and sometimes they take their day out on the staff of whichever store they go into, so I completely understand the frustration, especially when the store is busy. With all that being said, I asked one employee a question about necklaces, and I was already hesitant due to the look on her face. She looked as though I was intruding in her house. After having to repeat myself she said they're on the next aisle, but seemed rather annoyed that I even had the audacity to ask her a question. I go to the next aisle, they weren't there (No worries). Alright it's fine. I find them myself. I walk past another employee who looks even angrier than the last one and ask a question about hair/wigs. She looks at my like "why are you even talking to me"..... BECAUSE YOU WORK HERE.... but tells me to check the wig aisle with much attitude. I don't even say thank you and just walk away because the amount of hostility over a simple question made no sense to me. I finally just say I'm leaving and pay for my stuff at the cash register. There might of been four employees at the register and you guessed it, at least 2 of them looked as though they were dragged into work against their will, and had a taste of spoiled milk in their mouths. Like I stated before I understand that retail is hard but being busy is not an excuse for being the worlds most uninviting party city employees in America.

Had to go here once to make a return because I buy everything from party city online and had the…read moreabsolute worst experience. Customer service is horrible and had no idea what they were doing. Extremely unprofessional

I highly recommend using Special Occasions to help you make your wedding day perfect. I ordered…read moreblush pink napkins and the farmhouse chairs to make my tent wedding beautiful since I was no longer able to use my indoor wedding venue because of the COVID restrictions. I had to change my wedding plans last minute, they were responsive, helpful, and they were there to help set up/tear down the chairs I used and were willing to give me my linen napkins a couple days early, since I was doing all the set up in the tent. The chairs I ordered from them were beautiful, and my guests are still talking about them. The linen napkins were the detail I needed to take my outdoor wedding more elegant. They came the day of and set up the chairs, then after my event they came at 11:30pm to take them back. Great service and friendly staff!

I used SOW to supplement some of the decor at my wedding. They were very accommodating with the…read morerequests and touches that I wanted to make. They were also very helpful and mindful consider my budget.

I have shopped here a few times for different party decorations. I find their prices to be higher…read morethan what you'd pay at a normal retailer, however, they have everything you could want for decor or hosting a party. Decorations to serving pieces in many themes and colors. If i can't find what i want at the dollar store or another discount store, I come here to get everything I need. I stopped in two weeks ago to see if they would be able to help me with my gender surprise party and the balloon I needed to be filled. The staff was SO accommodating and very helpful. They had obviously done this before! I brought in my own large balloon- as they do not sell a gold balloon with a 36 inch diameter that I wanted for the party. They were more than happy to fill it for a small cost. I gave them our note from our Dr that indicated the baby's gender (that i did not want to see- as this was a surprise for us as well) and two packets of confetti- pink and blue. I asked them to please fill the balloon with the color coordinating confetti with the gender of the baby and to throw the other confetti out so i would not see it once i picked up the balloon. Also, i asked them to reseal the note so i would not see that, but i wanted it returned when i picked up the inflated, confetti filled balloon. Not only did they follow my instructions PERFECTLY, but they were SO nice and sweet about it all. They helped insure that the surprise was intact and I would not find out from them. It worked out awesome. I also purchased other balloons from them for decoration and i was able to pick them up at the time i specified and all was ready to go. I am so appreciate of their help and effort to make our gender surprise a successful surprise! You can tell they do this a lot!

Went to party city in Grandville and bought table clothes yesterday for my wedding for $3.69. Went…read moreto Walker location today and they charged $5.99 and wouldnt price match even though i was told they would. Manager called and confirmed with the other store but still wouldnt price match. Customer service was terrible. Manager Michelle was extremely rude and not helpful what so ever. She also had a terrible attitude. Ive had awful service here multiple times and will nevergo back again, i will also warn everyone i know to avoid this place at all costs.

This establishment has always been a pleasure to visit, especially late of an evening. The staff…read moreare top notch! Lamentably, they seem to have had some trouble with riff raff and no longer are open late. But it's a cool cellar shop right near Amway et al. with a great selection and exceptional personnel.

I absolutely love this store !! Such great staff, they always remember me when I come in and have a…read morejoke to crack, the best service, smiles and selection of drinks!! 10/10