Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

Scott at Mr Transmission today was absolutely fantastic. He was very transparent about everything…read morethat was going on with the vehicle including cost/estimate. Honestly, felt like I was being treated like a family member. I was not spoken down to or spoken to like I was stupid. They did a thorough job helping me figure out my issue with my jeeps transmission and definitely will be coming back

If you know that the best car in the world is the one that is FULLY PAID FOR, come to Mr…read more Transmission on West Market. If you are at the dealership repair department and the guy across the counter says with a straight face, "too bad that's not covered under warranty," come to Mr. Transmission on West Market. My brother-in-law first recommended Mr. Transmission to me and this recommendation sits near the top of a very long list of things for which I thank him. Rick and his team are stand up people who know their stuff. When a friend of mine was quoted what she thought was a high repair price, Mr. Transmission is the first place she called to double check. When it comes to keeping your car running for an honest price, there is no place I would more highly recommend than Mr. Transmission on West Market Street.

Had multiple issues on a long ride up through the country and found these guys along the way. The…read moreBEST experience I've ever had at an auto mechanic! Customer service was absolutely incredible. They truly cared about seeing me get safely back on the road. Even did a full check on the car (free of charge) after the repairs were made to make sure I was good to go. 10/10, highly recommended, cannot speak highly enough about Car Pros!

Best car shop I have ever been too! They really care about you and your vehicle. Won't be going…read moreanywhere else

I was stuck on the side of the interstate during rush hour while taking my 10-year-old…read moregranddaughter home. Thanks to AAA, a great tow truck driver, and the folks at HTEK, a miserable event turned into an adventure. Next day I picked up my car the next day--the blown tire was under waratee and replaced free and the oil change I had scheduled for the next week was done. The HTEK staff was terrific: explained all that was done and very sympathetic

If you are looking for a mechanic, avoid this one at all cost!!…read more I had appointment with HTek in February 2026 for a regular oil change and to get my AC cabin filter changed. The mechanic recommended an upsell for a $250.72 Air conditioning Test (which showed no leaks), $63.14 for the Cabin Filter Service, and $206.93 for the Premium Cooling System Service. My mileage was at 74490. Since I have used them in previous years, I decided to trust them. Fast forward, and I try using my AC only to find that the first three settings on my fan no longer work. Zero air comes out on setting 1, 2, and 3. It will only emit air when on the highest setting. Prior to this "service," my fan worked perfectly. I tried submitting a contact form about this, but did not receive a response. I scheduled an appointment today with them to check the fan to see if something was just not put back correctly, and low and behold there is suddenly a leak that will cost an addition $980 just for the parts! Even though I have driven my car less than 1000 miles (my current mileage is 75241) since the appointment. They didn't even look at my fan, even though that was what I brought my car in for. Edit: I had another local mechanic take a look at my car. They confirmed that there was NO leak and replaced the fan on my car for $182 total. HTek is a total joke - save your money and go somewhere else instead!

A word to the wise. Don't be talked into an after market catalytic converter After two replacements…read moreand $1K the "check engine light" still came on. Josh told me there must be something else wrong with the car and did not offer a refund. The Subaru Dealer verified the problem was the converter and now I will incur an additional cost to get it fixed. Josh's work was fine but he just sold me a substandard part and failed to honor the warranty.

Friendly and informative staff, quick service, and reasonable prices! My 2012 Subaru runs like a…read morenew car again.

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

Phil, Fred, and the crew are everything you could ever hope for in an auto service and repair…read morebusiness. They are honest!!! Reliable, knowledgeable, professional, friendly and kind. We really appreciate you all!

I went there to get my car fixed and I'm so glad I did! They got me an appointment pretty quickly…read moreand figured out the problem with my car in no time. They gave me a fair price for the work and got it all done in the same day. I very happy about that. I definitely recommend coming here if you need work done on your vehicles.

Glad I was referred here from another independent repair shop as I had a radiator issue on my…read moresenior BMW. They were highly recommended by a respected area technician for my 2006 BMW 330i (I am the original owner) with 213K miles. I was impressed by (1) the number of BMWs, Mercedes and Audis they were servicing, (2) the cleanliness of the shop, (3) the knowledge base of the team, (4) the promptness of the service and (5) job well done for (6) the price quoted/paid. Great first impression and I will be back! Thank you for restoring my faith in technicians to work on my BMW! Greatly appreciated!

We have used BRM for over a decade. They have been excellent. They use original parts, and follow…read moreall mfr recommendations and guidelines for the specific vehicle. They have kept our vehicles in perfect running condition. Highly recommended!