Quick service with a nice lady who helped me. The prices were a little high, but it was fine. No wait time at all!

Grumpy, know-it all staff! Sky- high prices for normal, everyday cleaning! My fault for not asking about pricing, however! $30 for 2 pants dry cleaned and 2 shirts washed and pressed is absurd! I'm telling everyone I Know to stay away! read more

Decent service from grumpy people. What's really annoying and evidence of management not paying attention: the hours posted with vinyl numbers on the window have not been updated in the 3 yrs since being changed. All they need is a razor blade and a clue. read more

Because the location was convenient for me and the service was dependable, I was able to look past the grumpy, rude staff. But now that their service has started to go downhill, it just isn't worth dealing with such terrible customer service. read more

Best Dry Cleaner in town. Awesome quality and attention to detail. We've been a loyal customer for 20 year's!

All websites say this location is open until 6:00. It isn't. They have a sign on the door that says 5:30. I arrived at 5:37 even though online they are supposed to be open until 6:00 , the two store employees wouldn't let me retrieve my items Fix the website if you aren't going to be open read more

I have gone to this dry cleaners for 2.5 years with tons of dry cleaning. I just asked a about a sweater that was not correct when I picked up my dry cleaning, and the women at the counter could not have been more rude. When I picked up a sweater once on the past that was folded up, they simply did not charge me for it. I will never go back. They were very overpriced as well, but the location had been convenient. read more

The dry cleaning is great! They messed up on the tailoring side though. They said they will fix it so we will see. They fixed no problem, great service, speed, and attention to a very picky client. Only draw back is they are a little steep in price. read more

They lost my husband's wedding suit for 6 months and then were extremely rude to him. Not only did they never offer an apology, but they also charged an extremely high price and threatened to not give him back the suit at all (again, after 6 months of saying they didn't have it and multiple attempts to come by and collect it) if he didn't pay. read more

I get around 15 shirts cleaned weekly from my normal cleaners shop it costs around $50. Went to Germantown cleaners for the first time with 15 shirts and the cost was $103. When I asked why I was told the shirts couldn't be put into the big presser. Oddly enough they are pressed by the big presser at my regular store weekly and have never had a problem. At $7 a shirt to clean that's ridiculous. Needless to say I will never return and I plan to advise any and all friends to avoid their over priced service. read more

My wife and I have used Germantown Cleaners for 25+ years. They really do a great job. They are more expensive than other cleaners, but most of the time it is worth the extra money you spend. Go to the main store only though. Do not use the one on Sanderlin. You do not want the attitude there. I took a pair of pants in to the Sanderlin location several weeks ago. The hem had come out of one of the legs and needed to be reattached. They charged me $19.75 to sew it back up. No measurements needed. No cutting. Just use the crease that is in the pant leg to reattach it. I commented after paying that the price seemed quite high. The beyond middle-aged woman with dyed black hair told me that is what alterations cost. I explained that this was not alterations but just reattaching the fallen hem. She then stated that their seamstress is busy enough without my business. Okay then. She made her point. They do not need my business. Well, I hope she is happy now that they have lost it. read more

I took a blazer, sweater, 1 button up and a duvet cover and blanket to this cleaner and it was $115. Absolutely insane and was not warned that the blanket would be $34 and the duvet cover $56. I have taken my stuff to Crazy Cleaners for years and wanted to transition to an option in East Memphis because I live over here now. This is definitely not it. Very disappointed. read more

Great staff. Very friendly. Good service and cleaning, although the prices are higher than some competitors in the area.

G'town cleaners usually does a good job but their prices have gone out of control. I just paid $14 to have a simple TJ Maxx poly dress with no lining cleaned. When I inquired (first time I've ever asked about prices here) the woman told me that she could recommend a cheaper cleaners and that linings and silk just cost more. When I asked her to look at how basic the dress was, she just said that's what a dress costs to have cleaned. I think I'll only use them for very expensive items, not a dress that costs $30 in the first place. I would've tried laundering it myself but the darned tag said "dry clean only." Should've just taken my chances. read more

I have lived all over the world, I have never had a better dry cleaners. I used many others locally and my clothes looked like they deteriorated more and more each trip. I took the same clothes here and they came back looking new. They clean almost everything I wear and have for years. They know you by name, turn everything around quickly and everything looks awesome. You may pay a little more, but you will be overwhelmed with the results. read more

Customer service is pitiful and supposedly there is no management or ownership to take responsibility for the hateful attitudes of the employees or the lack of quality in the service they provide. Took my complaint to the BBB, instead. read more

too expensive! their service was fine, but compared to others in the area, i thought the prices were to high to be competitive.