I recently moved from an apartment into a house and used their services with great results. The…read moretruck was big enough to get everything in one load (3 bedroom apartment) and our two movers were very friendly, professional and easy to work with. This was the best experience I've ever had with a moving company so I figured I'd post about my experience. In the past I would "roll the dice" with mixed results. Not to worry with this company!

Shelley and the crew from Gentle Giant Movers did a phenomenal job on my daughter's local move in…read moreHalifax. Over the phone and by email, Shelley handled all of my long-distance requests (I was in the States and my daughter is in Halifax) with patience, and always in a timely manner. She accommodated our need for overnight storage, and worked with our timing to get out of one place and into another. The day of the move, which happened during the NS wildfires, the company's timing got a little derailed, through no fault of their own. When that impacted my daughter's move, they proactively waived some fees as compensation, and worked with her to make sure that they could still get the move done in time. Shelley sent over an extra mover, and when we suggested doing the move right into the new place, without the overnight hold (we were able to get her into the new place earlier than expected!), Shelley rolled with the punches, and pivoted to execute the move in one day. The extra mover (which we were not charged for) and the whole crew worked quickly but carefully, and got the move done in record time. Overall, it was tremendous value for what we got, and the move was done faster than we expected! Being far away was stressful for me, but Shelley made sure that everything ran smoothly and that my daughter was taken care of. I would highly recommend Gentle Giant for your local move. We can't thank Shelley and the crew enough for the care they took with our daughter's move!

They are really bad. Been waiting for a second delivery attempt for over a month. I live 2 hours…read morefrom the depot that is holding my package and am expected to pick it up. I've contacted the sender, ICS, and their middle-man shipper (Freightcom) and everyone is saying that the re-delivery has been approved for at least 3 weeks. Myself and the sender have been told MULTIPLE times over the last three weeks that "it will be going out tomorrow". To top it all off - I was in the city this weekend and went a half-hour out of my way to pick it up from the depot AND THEY WEREN'T OPEN. They suck super bad. Don't use them if you can help it.

I been home on sick leave for over a month since i just got diagnosed with epilepsy and i cant…read moredrive there driver failed to knock at my door for my delivery now they asked me to drive 3 hours to pick it up when i called monday the following week i was told they would come back tuesday or Wednesday i called them back today and was told that was not happening that my birthday present from my boyfriend thats out of they contry is being sent back to Toronto instead of being giving me a 2nd attempt to Digby