Update: our last two experiences with FC left us feeling more filthy than clean. The first time…read morethey were 30 minutes late with no call to let us know and nobody seemed to know what was going on. We ultimately had to rebook for another time because we had scheduled our day around their being on time. When they did come back they were okay although I did walk in on one of the cleaners slagging off our table cloth (hilarious! When I answered her rhetorical question she nearly choked! She then spent the next 10 minutes trying to modify her statement intended for her colleague - lol). The next time they were an hour late, AGAIN with no phone call. When asked why they were not here at 1230, they said they were not given appointment times when they left in the mornings. When asked further, they eventually changed their response to say they thought the appt. was at 1300. So you were a half hour late, why no phone call? Answer: traffic was bad. Conversation done. Respirators for everyone! The owner could not be contacted. I'm not sure what happened with FC but it's no longer our mess. We'll find ourselves another cleaning service from now on. -------------- Finding a cleaner for your home is all about trust. We have been trying to find an affordable, reliable, eco-friendly cleaner for years and it seems we finally struck gold. We booked Filthy Cleaning for two hours and they came and did an outstanding job. They were even kind enough to work around our 'inquisitive' one-year old. More incredibly, they finished an enormous job (see "one-year old" above) 15 minutes early and didn't charge the full two hours we had booked! The cost for us to have three cleaners come blitz the place was approximately $100/hour (+tax) - very good value if you like quality work. We will undoubtedly use their services again. Hardworking, respectful, and fair. My only regret is that we didn't learn of them sooner.

I called to get the e-mail address to send out a quote for work that needs to be done and I was met…read morewith a very brash response to go to the website. The lady on the phone was clearly not interested in the large project job or giving me her e-mail at first so that I could send out the quote as instructed, however, was brushed away. From someone who works in customer relations and communications this was a bad sign off the bat. Perhaps I caught her at a bad time and if that is the case, she should've let it go to voice mail.

This is one of the worst managed cleaning companies I have ever used. The cleaners are good, but…read morethey were sent to the wrong address several times which meant I had to reschedule. The employees seem very stressed out and it made me question this company.

i was told by a manager to "call him God'l and to "quit asking him to suck my dick" regarding a…read moreconcern I had. The owner approved of this official email, and didn't bother responding at all.

They came out this same week and were professional, kind, and helpful. My carpets are clean, my rug…read moreno longer smells, and they found an ink stain I'd never noticed and fixed it!

They came on time and clean the couch beyond brand new. Well respected employee and was very niceread more

After living in my apartment for 7 years, it was time for a deep cleaning. My neighbour referred…read moreAroc cleaning and told me that they specialized in deep cleaning. I called and described my space to them, including the square footage of my space and what needed to be done. I got a quote right away over the phone, and a week later, he started cleaning my space. Aroc cleaning helped me purge, shread, and recycle many things in my apartment that I no longer needed. They did a great job cleaning the patio, floors, washroom, kitchen, living room, and storage space. I am so happy with the results! After the deep cleaning, Aroc comes once a week for light cleaning and organizing. Highly recommend!

I was SO HAPPY to find these cleaners again after taking a hiatus from cleaning services that I am…read moregiving them 5 stars. :) I am a picky customer with high standards that I am told no one will ever live up to. Bal & Sonia are a nice young couple who go the extra mile but don't overcharge you for doing so! If you need a cleaning service with good customer service skills, where they listen to your needs and do a few extras here and there, while maintaining a consistency for the time they charge you for, look no further!

One of the worst cleaning experiences I've ever had. From the employees to the cleaning to the…read moretheir customer service, everything was abhorrent.

I had a great experience with the company. They were able to take on my job with minimal notice…read more The clean was in preparation to sell and a lot of thought was put into the work done. I was concerned with sourcing out a company that wasn't a scam and their ads put a human spin on them as a company. I would recommend them and Erika was exceptional to work with.

I have been a regular client of Butterfly cleaning for almost two years. I've tried other services…read morebut Butterfly cleaning services are superior and cost less too. Erika and Brahim have just finished a Spring Cleaning of my one-bedroom apartment and I can't stop smiling. It looks amazing!! Their "to do" list had so much more than I would have thought to have cleaned. Their attention to detail and to what had to be done was impressive. They worked without direction and were quick to adapt in specific areas if I asked. I work from home and they worked quietly and with little or no direction. The products they use are gentle and nicely scented (if at all). I appreciate them and the work they do and they appreciate my business -it's a win/win. My quality of life improves when they visit and I always look forward to their return. Diane S Fairview Area