I love my new hair! I asked for wispy bangs, face framing layers, and a U-cut. They were very nice…read moreand offered me water. I also saw a few women in there with complementary wine glasses. Additionally, I also loved the hair wash. Thanks so much, India!

I just got my hair cut with India at Salon True and I'm really happy with the results. She used so…read moremany different techniques - I have a lot of hair and it takes a bit of work to give it shape. Salon True is also super reasonably priced, especially for the neighborhood. It was $55 for this haircut at her level. I'll return with India to get some color done next month!

I am very disappointed with Bell Tower Salon Spa services. They changed my appointment for a 90…read moreminute Hot Stone massage 3 times without a valid reason. I received a TEXT from Bell Tower (610)372-6379 on 1/26/26 at 4:40 pm that stated: "Good afternoon Marie. This is Cynthia, Guest Service Coordinator, at Bell Tower Salon Spa. I am reaching out to confirm your appt tomorrow (TUES) 1/27/26 for a 90 minute Hot stone massage with Paige at 9AM. I tried calling you but there is a temporary error message instead due to a cancellation Paige has later in her day to help streamline her schedule more efficiently? Kindly let me know at your earliest convenience. Thank you." I responded with a TEXT: "Yes on 1030 am tomorrow is good. Thank you." I received a TEXT back: " Thank you for your TEXTING Bell Tower Salon Spa. You have reached us outside of our business hours. We will respond to your text message during our Guest Services hours Monday through Saturday 9:00 am- 5:00 pm." (So why was this message sent at 4:40 pm then? Why was this sent so late?? Bell Tower said they will respond to my text but did not do so immediately.) I received another TEXT from Bell Tower salon Spa at a different number (855) 661-0746 on 1/26/27 9:06 am that stated: "Bell Tower Salon Spa: " Reminder your appt is Tuesday 1/27/26 at 9:00 AM. Please call or TEXT if you need to cancel or reschedule to not acquire a cancellation fee." I responded with a TEXT: "Yes." (To confirm) On Tuesday 1/27/26 I arrived at Bell Tower Salon Spa before 10 am thinking my appointment was for 1030 am. I was informed by the front desk that my schedule was moved to 12:45 pm that day and a TEXT was sent to me the SAME day as my schedule!! This is unacceptable and unprofessional to change my schedule time 3 times!! I checked my text in front of the clerk and I saw a TEXT was sent to me the same day of my appointment on 1/27/26 at 9:19am from (610) 372-6379 that stated: "Good morning Marie I apologize for the confusion but due to the late confirmation the appointment was not moved and the 1030am spot has been filled. We can move you to James at 12:45pm or Paige at 2:30 pm." This message was texted twice at the same time. 1. I did not ask for and I would not want a male for a massage therapist. That is my choice, the customer's choice! 2. I left my house by 9 am to do errands before my appointment time which was supposed to be by 1030 am. 3. When I spoke with Joanna ( Manager) to explain this, she told me that the system does not allow for the staff to see my response back to Bell Tower. I questioned her response and said, "How do I know what you are telling me is true?" Then I showed her my the texts that I received the messages and I responded back by texting. Joanna kept quiet and I knew she lied. 4. Joanna could not explain why my scheduled time was bumped 3 times when I questioned her. 5. Joanna apologized and stated, "We screwed up." 6. The blonde clerk did offer to have Paige give me a 30 minute massage, but I said that should have been a complimentary massage. The clerk said, that I would have to wait for Paige at 2:30 pm and offered a small discount. This was unacceptable and my time and trip over Bell Tower was wasted. Who authorized this change? My time was jeopardized for the convenience of the staff to "streamline" her schedule?? Is her time more important than the paying customer?? 7. I explained to Joanna that my husband has been a long time customer, buying gift cards for the last 5 years for our family and friends, but this will need to stop! 8. I am disgusted with how management handled this issue. This is poor customer service, poor time management, poor satisfactory and poor leadership. This was not handled well!! 9. I asked for a full refund on my gift card and will not return to this place. This was a first and last time for me here. The customer service here is disgraceful!!

I had two fantastic services last week: a facial with Jamie and a message with James, both of which…read moreI absolutely loved. They are both very professional and great at what they do. Jamie gave me the BEST scalp massage! (Yes, it messes up your hair, but it is SO worth it when you have a facial). And the rest of the facial was equally lovely. It was very relaxing and my skin feels fantastic. James gave me the BEST foot massage, as well as a total body massage! He is strong but uses just the right amount of pressure. I have had many massages over the years and including the foot is rare. To me it is such a treat! (Kind of like a scalp massage during a facial.) The whole massage was a treat, and I came out of there feeling like a noodle. The Spa itself is very nice. The accommodations are appropriate and the staff overall was great. I live about an hour and 15 away; I picked this spa because I was meeting a friend halfway. I enjoyed myself so much that the hour plus drive won't stop me from returning.

really like this salon . Kate does my hair and Linda does…read moremanicure and pedicure . They both do an excellent job . Low key salon , very clean and comfortable. I like going there .

My stylist is Ilene and she is wonderful. She always has a consultation with you before and change…read morefor cut, color, keratin or any process. She gives great advice concerning the shape of your face, your coloring, and up to date styles. The salon is clean and has a myriad of products to buy. I highly recommend this hair salon. Everyone who walks out of there is happy. Reasonably priced for the address.

Cindy at Yolo is fantastic. She has experience working in Chinatown, and as a Chinese man, she is…read moreexcellent at cutting my very thick, straight hair. She's also very pleasant, efficient, and attentive. I highly recommend her!

Cindy is great!!!! Fabulous color, cut and amazing styling skills!!! I have been three times and…read moreeach time, she listens to what I want!!! Expert!!! Highly recommend!!!

I can't say enough great things about this salon. They are a cozy little shop, nestled in the heart…read moreof Ardmore-Haverford area. The atmosphere is inviting, stylish, and relaxing--exactly what you want when treating yourself to a glow up. Samantha works absolute magic on my hair every time. Today I overheard the stylists discussing hair techniques and trading professional advice/information to make sure the newest stylist is well informed. I love how they all support each other's growth. Above all, Sam always takes the time to listen to what I want, offers her expert advice, and executes a cut or color that makes me feel like a celebrity. My hair always looks and feels incredible and the color is always stunning. What I appreciate most is that they let - even encourage silent appointments. So I can do work out of the office or zone out if I need to relax/meditate. If you're a bit of an introvert and you're looking for a top-notch salon with talented stylists who know what they're doing, this is the place to go.

Good prices, friendly/talkative staff, and good haircuts! They always do a great job and I an never…read moredisappointed when I leave. Overall great place, and highly recommended!

Best Hair Shop Ever!. When I first started going to Safaya's my hair was a mess. I had tried to…read morego natural, however, my hair broke off. Not good. I went to Yaz and now my hair is back to normal. She keeps up with the latest styles. If you need a good hair stylist, you should go here.

Knowing I wanted my hair done for a very special occasion, I was assured that my hair could be…read morestyled a certain way. Although I was given an appointment for a certain time, I was there nearly 4 hours. Apparently she had other patrons scheduled around the same time because she was working on them around working on me. Adding insult to injury, I was very disappointed with the outcome of my hair. It was not even remotely close to what I wanted and to what she said she could do. She could have been a little more professional by not scheduling me for a time when she knew had other appointments scheduled and by doing my hair as she said she could do. She also could have been a little bit more professional by staying off her phone. Needless to say this was a very upsetting experience for me, more so because she knew I was coming to her because of my upcoming special occasion. It was a complete waste of my time and hard earned money, something most of us cannot afford to do, especially during these times.

Owner is so nice, great style, and I completely trust her advice with my big curly hair!!read more