This is the most unprofessional facility I have ever been to. I have worked as an advanced…read moreprofessional for over 20 years and I am always pleasant to my patients and it doesn't matter what I am going through. The NP not doctor, complained more about her issues and shoulder issues and ridiculed the pt. They do not have facts gathered before entering a room. They can't complete proper identification on scripts! When I called I was told they would not provide NP name, even if the pt called. They clearly do not understand patient bill of rights. The girl answering phone would not provide her name either.. I spoke with admins for Corwell health and was informed she should be providing her name while answering the phone. I am working with admins on filing a complaint with Corwell health and on my own filing a complaint with state and Medicare/medicaid. Billing and requiring pt's to come back for follow ups when for etc mri are not even scheduled yet is fraudulent billing!

From the owner: At Corewell Health Urgent Care Southgate, our mission is to make our patients feel valued and well…read morecared for. We provide convenient, high-quality, and compassionate care for non-life-threatening illnesses and injuries. Our providers are certified by Corewell Health and offer best-in-class urgent care in clean, modern facilities. We are located in Southgate, north of Pennsylvania Rd., next to Southgate Ford. Corewell Health Urgent Care Southgate is open 365 days a year, Monday through Sunday, from 8:00 a.m. to 8:00 p.m. Corewell Health Urgent Care proudly serves the communities of: Southgate, Wyandotte, Riverview, Grosse Ile, and Ecorse. Our Southgate location is also a full-service Occupational Health site.

They helped me so much an very kind I was in a lot of pain come to find out I had some broken ribs…read moredoctor was amazing she spoke loud an understanding. The nurse that gave me my shot was so good I dint even feel it an it was in my butt cheek ha! But great staff all around an much cheaper that an ER bill

We love Dr. Mike and PA Melissa! Both have been fantastic with our whole family (including two…read morelittles). We won't go anywhere else for an urgent care.

Love it here, they are like family here. They also have a pharmacy here. Front desk is amazing so…read moreare the mas

Great service here from when you walk in till you walk out the door. They treat you kindly here and…read more explain everything to you. They give you recommendations if you need them as well depending on your circumstance. I recommend this walk in clinic

Im not sure who the blond doctor is but she is horrible, rude and she seemed like us being there…read morewas a problem and an inconvenience this has happened to us TWICE. I promise I am not a Karen I just need to let people know if you want answers on why you are feeling sick DO NOT GO HERE

Dirty & unprofessional!…read more The "nurse" came in the room with her latex gloves on already, took my temp & BP. She walked out, returned with an exposed COVID test, & performed the swab. She walked out of the room with the swab, never changed her gloves. Note- the paper cover for the patient table was not changed before I entered the room.

Excellent! Quick service, professional and took care of my medical need! I highly recommend if you…read moreneed a quick Doctor in the Wyandotte/Downriver area!

Update! Unfortunately the quality of care has gone downhill at this urgent care. They have now…read moremishandled 2 UTI's that I have been treated for. The first, I was underdosed with cephalexin, changed to cipro (which didn't work at all) someone finally figured out that I had been underdosed and I was put back on cephalexin. The second, I was given 1500mg of cephalexin instead of the gold standard which is 2000mg and was told they prescribed the lesser due to some billing things? (Not clear) so he orders the extra pills to put me on 4 times a day. I go back today and the Provider Kerrie Machcinski adamantly tries to tell me I was prescribed 500mg 4 times a day because she didn't do her homework and see that's not what I was prescribed initially and when I say I'll call my home and have them take a picture. She gets very aggressive and angry and even says "I know I'm being defensive" . It was unprofessional and extremely upsetting because I don't feel good and I'm coming to them to figure things out. She was demoralizing and did not make me feel heard as the patient and I didn't feel comfortable talking to her further. I won't be back.

The continuity of care is inconsistent every shift.(Day nurse Collette was an angel,however.)…read moreCharting is often erroneous and again; inconsistent. Understaffed for sure because my night nurse just yelled at me. Said "I've been a nurse a long time! I think I know what I'm doing!" Rude. On another note, the questions, concerns, worries, symptoms,providers say they discussed they didn't and don't.

The person treating me gave her first name and stated she was a "provider." NOTHING indicated her…read morecredentials, which I looked up later - she was a physicians assistant with 2 years' experience. That seemed to be deliberately concealed. I went to the office instead of a virtual visit because I wanted a DOCTOR to SEE the problem. I shouldn't have wasted my time and money. I could have accomplished the same - cheaper - with a virtual visit. Her Visit Details on My Chart did not accurately reflect my condition or what she discussed. "...advised to follow up with pcp. Discussed warning signs and symptoms and when to return vs go to ER. Patient voiced understanding and agreement with plan. All questions answered." None of that true. I won't go there again.

So I stopped in this location about 11:15 on 4/4/25. I politely ask if I can use the bathroom and…read morethe African-American woman who was seated at the desk rudely stated we don't have public restrooms and refused me. As a diabetic who at times needs to urgently use the bathroom and someone who's been long time, Henry Ford Heath systems patient. I felt embarrassing humiliated at the way she treated me. Do better!

From the owner: At Henry Ford-GoHealth Urgent Care, we go above and beyond for our patients to provide personalized…read moretreatment and care, along with transparent costs and neighborhood accessibility. When you visit us, you can expect a team of caring providers, the latest medical technology, onsite labs, and more all in a relaxed environment, spacious enough for your whole family. We're open every day, providing convenient same-day, evening, weekend and holiday care. We cover illnesses (e.g., allergies, colds, cough and flu), injuries (e.g., minor fractures, burns and cuts) and more.