As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

Doug provides superior knowledge with all areas of business related sales issues. Doug is prompt,…read morecourteous, polite and very professional. Also, Doug is easy to understand and makes selling properties easy! We would highly recommend Doug for your sales venture!

From the owner: Business Broker / Business Consultant - helping people buy or sell a business and/or franchise…read more Transworld Business Advisors is the world leader in the marketing and sales of businesses and franchises. We are a global network of brokers offering turnkey solutions for those that want to buy or sell a business. Transworld Business Advisors of Knoxville offers the professional services that successfully bring buyers and sellers together.

When I first saw this powerful group of business owners venture into support roles for small…read morebusinesses, I jumped in line quickly. Operating your own business can be chaotic! And to have the opportunity to work collaboratively with these high caliber men while learning how to steady the chaos, align a vision with a mission, and focus on what's necessary to achieve the goal set before you, it was simply an opportunity I was taking full advantage of. Over the past few months I've gleaned pragmatic approaches to my business and built incentives directly related to productivity. I've organized my goals. And I've refined my vision with clarity and purpose. Without the collaborative work of PTBP, these things would've remained in a foggy cloud of mere intentions. If you're serious about being in business for yourself, sit down with anyone of these men soon.

From the owner: Actual Business Ownership Experience - More than 12,000 hours of Business Coaching - Worked with…read moremore than 85 companies - More than 90 5-star reviews -Veteran Owned.