Thanks Roppel for taking care of my insurance , really happy to get as my insurance agent , i am…read morevery pleased with service

I've been a loyal auto/home customer for 32 years, Former GE employee, ELFUN, never shopped rates…read more(stupid) I just saved over $2,000/year by switching to another company. Painful lesson learned. Your response? "We don't claim to always have the cheapest policy out there"

I am hoping to let Sate Farm know how much I appreciate Brennen - & the others, within the Baxter…read moreAvenue/Jefferson County/Louisville, KY location. I've had a ROUGH 2 years - with unemployment, & having the support of the people in that office helped - immeasurably. When I was hired to host within a restaurant, I was alerted that I was working for a place they enjoy breakfast/brunch in. Now, I am - also, working within a grocery store (week 6), & I was TOO HAPPY to share the good news - with Brennen, & the others. Only 1 of them suggested I do THIS. In addition, I appreciate the help from Brennen. He allowed me e-mailed versions of my insurance cards - when I needed them, & couldn't find the others. State Farm - literally, RESCUED ME from the expanse of Progressive, & the cruelty of Safe Auto. Thank you, State Farm! I've - always, HEARD you are "Like a GOOD neighbor..."! Woo-Hoo!

From the owner: We speak Spanish and English. Our goal is to ensure our State Farm insurance customers are given…read morethe chance to enjoy life, knowing that what is important to them is insured in the case of uncertainty. We enjoy and look forward to assisting you with your auto insurance, homeowners' insurance, life insurance, health insurance and business insurance. License #: KY-DOI834910, IN-3266100

Capstone Equipment LLC began our relationship with Sterling Thompson in 2020. During the period…read morefrom 2020 through 2026, Sterling Thompson misrepresented the terms of our policy on two distinct occasions. On the first occasion, the damages to Capstone resulting from Sterling Thompson's misrepresentation was circa $50,000. Sterling Thompson blamed an employee who was no longer with the firm, which we felt was quite unprofessional. However, Sterling Thompson agreed to pay a reasonable portion of the liability to resolve this issue. On the second occasion, Capstone had specifically requested that the general liability premium be fully auditable, and that the excess liability premium not be subject to audit. Sterling Thompson unilaterally modified our general liability premium audit terms without disclosing this change with Capstone. This was discovered when Capstone was expecting to receive a $17,000 premium adjustment, but the funds did not arrive. Sterling Thompson maintained that the technical wording in the general liability proposal (received 2 days prior to our policy expiring) indicated this change, even though Capstone had specifically requested terms contradictory to what they provided. When this issue was presented to Sterling Thompson with detailed substantiating documentation, they chose to drop Capstone as their client in lieu of taking responsibility for their actions.

From the owner: At Sterling Thompson, we have a staff of qualified agents who are dedicated to serving you…read more Established in 1937, Sterling G. Thompson Co. is a provider of insurance and risk management services. Located in Louisville, Ky., the firm s commercial services include insurance to cover property, general liability, business, automobile, worker s compensation, inland marine and machinery. In addition, it offers home owner s personal insurance for automobile, jewelry, boat, travel and vacation homes. Sterling G. Thompson Co. is a member of several organizations, including Independent Insurance Agent, AIA Kentucky, National Association of Surety Bond Producers (NASBP) and Trusted Choice.

Friendly, family owned agency that is always looking for the best coverage and price options for me…read moreand my family.

From the owner: We Insure Businesses Such as but Not Limited to: Restaurants, Beauty Salon, read more