I was working on a bathroom renovation project with a client. I explained to the service…read morerepresentative, that this particular project had suffered set backs NOT because of their services but others. HE agreed to keep on the scheduling and installation. He kept his word and the install. Followed up with a site visit, all was done in a timely manner for the client, the results were beautiful.

Please do not use Granite Heroes. Save yourself some time and headache and go with anyone else…read more The installer broke my upstairs shut off valve and said he capped it so it wouldn't leak till my plumber got there the next day. Well he didn't cap it correctly and it leaked and now I have water stains in the drywall on the main floor. Granite Heroes will not do anything about it. They don't know what customer service is and I would not recommend anyone to use them.

Rock Solid Creations did a great job replacing my laminate countertops with granite. Everything was…read moredone on time as promised, for a very reasonable cost.

Had new counter tops placed today in our addition. Looks great and the craftsmen Jessie, Tyler and…read moreAaron were very professional, helpful with some great suggestions. This experience has been a very positive experience

Great customer service and selection of samples to purchase! They wore masks and communicated the…read moreordering and selection process, etc.

I haven't made a decision, but the man at the Maryland Heights store was very kind and helpful. I…read morereally appreciated his help.

Mickey was very helpful and pleasant to deal with. We shopped on Saturday, measurements were taken…read moreMonday and counters were installed on Wednesday. Outstanding customer service and a great price.

Just went in on a Saturday to enquire about cabinets and there was no one working that could help…read moreout! Crazy for a Saturday! Won't return!

I absolutely love my new countertops and marble on my fireplace. Frank is easy to talk to and work…read morewith. The steel gray leathered granite is beautiful!

From the owner: We fabricate and install custom Granite, Marble, Quartz & Quartzite countertops!! Our showroom is…read moreopen 6 days a week! Stop in and let us help you update your kitchen and baths.

Did a beautiful job and kept on the pre-agreed budget for a two bathroom remodel. Would use again.read more

Dealing with this company has been incredibly frustrating/stressful. Despite their claims about…read moreclient satisfaction and obtaining proper permits, they failed to meet basic expectations of this in my case. This saddened me due to knowing them on a personal level. In 2021, I hired them to remodel two bathrooms. While there were issues like missing grout and plumbing leaks I overlooked and later had repaired, the main problem was their failure to obtain the proper permits. This became evident in early October 2024 when I was selling my house. During the occupancy inspection, it was noted that the necessary permits had never been filed, causing the inspection to fail and jeopardizing the sale. I contacted the company immediately, but after several follow-ups, they did nothing to resolve the issue promptly. Despite my constant calls and emails, the company showed no urgency, and I never spoke with a manager/owner, despite my constant requests. The administrative assistant assured me the permit would be filed, but it wasn't. When I discovered that it was note filed, she told me she had her brother's birthday party she went to that night and she would file it the next day. This was very unprofessional and continued to delay the sale of my home The permit was finally filed on October 22, 2024, but by then, it was too late to close on time, costing me thousands in loan extensions and extra mortgage payments. When I requested reimbursement due to the failure of work on their end, the company refused. After the permit was filed, multiple revisions to the building plan they submitted caused more delays because they did not draw it correctly. I paid for the permits myself to keep things moving and took the initiative to contact inspectors directly. When I asked the company to send an employee to an inspection, they said they would do it, but it would cost them extra on their end. This should have been standard! By December, with only three days left to avoid losing the sale, further mistakes caused delays. I had to personally call the plan reviewer, who then approved the plan, enabling me to proceed with inspections and close on the house. There are so many details to share about this experience, however on this platform I am unable to fully express them due to the lack of space allowed. Throughout this ordeal, I received rude and accusatory responses, with the company attempting to shift blame onto me. Their failure to handle the permits correctly led to unnecessary financial and emotional stress. I will never use this company again and cannot recommend them due to their lack of accountability, poor communication, and unprofessionalism.

Kelly was amazing at helping us pick out our countertop for our master bathroom as we were in the…read moremiddle of a partial remodel. She is so helpful and gave us great tips. The installation went great and we couldn't be happier with the final result! We highly recommend and will definitely use K&D again in the future.

We purchased granite for our bathroom from them. It's been about two years and the granite has…read morestarted forming raised white spots. I called they said it's not under warranty. I just wanted some answers about what could be happening to it. Alice said they don't know, and would send someone to look at it for $175. No thank you Alice

Not Happy. February 2025 my countertops are installed, but some minor damage to my cabinets…read more the quartz installers were absolutely reassuring me that Stone Trends has people who will repair the damage to my satisfaction. A subcontractor came out a month later, March 25, 2025 and measured. I've called Stone Trends and the subcontractor who keeps saying "I promise I'm going to get to you" I think two months later he could have squeezed me in for a small job that happened 3 months ago. Stone Trends needs to keep their word to me, its too late to keep patient.

Wonderful experience. Beautiful showroom, plenty of samples, great selection. Tara deserves…read morespecial recognition. She was absolutely fabulous -- professional, courteous, patient, knowledgeable, well prepared and wonderful to work with. She also has a great eye for color and design.

Worst experience I've ever had with a service provider. I had disconnected and separated my counter…read morebefore they arrived to install the new one and the two adult male installers refused to help me lift up the existing countertop that was already uninstalled. Then K & D countertops told me over the phone that they charge over $300 for a removal and take away and they would charge the same amount just to help me lift it even if they didn't take it away. I spoke to manager Steve, who was also of no help and clearly not very experienced in the field, based on the conversation I had with him. My husband is a disabled veteran. I will leave it at that. They charge more than their competitors for the same product. Look elsewhere while you still can.

I remodeled our kitchen last year and had new countertops installed by K&D. They were so helpful,…read more knowledgeable and friendly to work with. The installers were such professionals. My countertop looks amazing! We decided to move this year. I had K&D install the exact same countertop in my new home. It looks beautiful! I can't reccomend them enough!