The installation was a train wreck, and resulted in one workman banging and hammering for a12 hours…read moreto complete one room, a small hallway and 11 steps. Additionally, areas were installed improperly and we had to call them to correct these on at least 3 occasions. The very expensive carpeting in our family room began to have a large shadow or stain in one area which could not be removed by me or a professional carpet cleaner. We called Mike to see what he could for us, since at the time of purchase, when we asked about a warranty, he said they always take care of their customers. Well, not this time. He said it was wicking that he believed we had caused, as if we were lying to him. In the end, he made absolutely no offers for a resolution, including a replacement rug at a discount. .

thanks to mike and everyone at Maro's flooring in Ambler for a wonderful experience. We had bought…read morean area carpet about 16 yrs ago and recently replaced our living room with new carpet from Maro's. The delivery folks were so nice (shoutout to Glen and Tony!!). #shoplocal #ambler

My experience was similar to Chester's. The appearance of great customer service at the beginning…read moreof the experience and it degraded once I started understanding the underpinnings of how the company actually works. Customer service is lacking beyond the basics. Ambiance is an order house for Hunter Douglas products and that is their cash cow (Dan, the owner, touts that). The business seems to be knitted together by a Dad owner who is mostly AWOL and a younger generation that are working their respective positions with great liberty around family schedules which the customer is expected to work with. Dan is arrogant and other employees (his adult kids) take liberties beyond a sales relationship when in a client's home. As an example, they took pictures of the installations without asking my permission. Dan marveled at the "old fashion" wall phone I have in my kitchen and made a big deal about it by taking a picture. They took blinds and roman shades off my windows and without asking removed them from my home. I wanted to donate them to charity. For some, I asked them to return them and they did. There was a sense that they were overly comfortable in my home. I work from home and scheduled installations around my meeting calendar. Often, they'd come early or flex their schedule and it become a distraction to my workday. They didn't call first, just showed up. Ambiance re-did all of my window treatments as I was upgrading after being in my home for 25+ years. I could have gone to other vendors for a Hunter Douglas product but I wanted a higher end experience with design consultation. This is a family run business. I learned quickly that my design "consultant" actually is the book keeper. Did I feel deceived? Yes! With my original installations, they went ok - minor nicks to walls and my hardwood floors and a nice gash to a mahogany chair. It took multiple trips to get extension cords for a couple of wood blinds and the right color putty for door shutters. The last putty job - some holes were filled and others were not so it was a sloppy job. These were all minor annoyances. The company doesn't schedule installations until after the product is delivered to them. This delays the e2e process even more. I had 2 products that arrived broken and that wasn't identified until the day of installation - more delays! But, for my last order and installation which were shutters on French Doors - my experience was never fully resolved and the relationship degraded. I had to cut my losses and move on with a competitor company. In my last conversation with the "designer," she was not answering my questions with accurate information I had received by actually contacting Hunter Douglas. I was trying to logically walk through the journey for the French door shutters and basically laid out how what I paid for was not what was delivered and the job was not complete after 6 months. There was one excuse after another but no resolution. She accused me of being a bully. The last absolute lie was that the shutter style ordered, which matches the rest of my house, didn't come in the cut-out modification I needed. If that was true, what's the reason I wasn't told that before I ordered it? I actually sent material to Ambiance that Hunter Douglas sent me with a write up of my shutter style and a picture with the cut-out modification. This was proof that what I ordered was available but not delivered. That's when I contacted Hunter Douglas to file a complaint and wrote this review. Enough is enough! Stay away from this company!

This business has beautiful products. In addition their customer service is spectacular. I had a…read moreshade repaired there. They kept me updated on the progress which was appreciated. I was fortunate to have this service so close to home.

Had some buttons repaired that were missing from a tufted ottoman. Owners very nice and were…read morereasonably priced. Would recommend but keep calling if it's past due when they say it will be ready as they get busy and forget to call that it's fixed.

Called twice and spoke to Jeremy. Was asked to send a picture of the project which I did. Called…read moreback three times and spoke to him but he never bothered to get back to me on whether or not he would do the project. Don't what his problem is.

Excellent design help and beautiful results! This was a difficult old house - no two windows the…read moresame size. Couldn't be more pleased with the new draperies. Thank you, Joy!

It was a pleasure doing business right here in Ambler after getting estimated prices that were all…read moreover the place. My goods were custom made at affordable price-they even had my shades installed as a rush for Christmas. I highly recommend Drapes of Joy for their reliability and ease of purchase.

Incredible quality and excellent craftsmanship. I needed a set repair in my F-150 and Bill's work…read moreis better than the original.

Found WNJ through my body shop. Needed work done on my drivers seat and wanted heated seats…read moreinstalled.. Bill fixed the seat and installed the heaters. The work is flawless. My wife is thrilled with the heated seats. That means more top down time. I'm very fussy about my car and the work and price was great! Car was done on time. I'm taking my other car to him next week for a minor repair.

Had a nook and three chairs upholstered; Mr. Wharwood did an excellent job. Timing as promised.read more

Just had dinning room chairs a bench and two other pieces of furniture done and I must say I am so…read moreimpressed everything exceeded my expectations! Just beautiful quality of workmanship that you just don't see anymore . I highly recommended Jet Upholstery.

I called and spoke to Kelli ( very friendly and knowledge) on the phone I sent her pictures of my…read moresofa, and within two days they picked it up and fixed it! Great customer service!

I had two large Mr. and Mrs. chairs from the 1930's originally bought by my grandmother and…read moreinherited from my mother. They were is such terrible shape we couldn't give them away. After a conversation with Paul we decided to have them both reupholstered. There aren't enough superlatives to describe the job he did restoring these depression era beauties to their original luster. We now have something we can pass down to our grandchildren. Nicely done Paul!

This company does not repair drapes. They said they did but when I sent them pictures they said…read morethey didn't do that work. All they had to do was replace a cord and holder. Which they did not want to that. They told my drapes are torn, they are not. Wasted my time.