Courteous, helpful staff went over and above the call of duty and standard level of support. My…read moreson's heal plates to his favourite old 21 yo ski boots cracked off. Salomon redesigned their heal plates about 10 years ago. Alex made a detailed list of my son's old ski boot specifications and helped him try on various ski boots. Mike did not think that the heal plates for boots as old as his would be available so he transplanted the back heal plates from another pair of boots of similar size to my son's old ski boots and donated the boots to fix the front heal plates if they break. All work was done within 2 weeks and free of charge. My son's old comfortable ski boots were repaired to our full satisfaction.

Paige and Cameron were awesome! They helped us find new ice skates and answered all our questions…read more It was fast and knowledgeable service.

I had a mishap on my bike this morning and went to Bushtukah Kanata. A bike technician was assigned…read moreimmediately. Alex fixed my bike quickly and made great suggestions to help me in the future. I was back on the road in half an hour thanks to Alex. Amazing service!

I knew it would be pricy but wow, quality. I have my eye on a beautiful Trek mountain bike. You…read morewon't leave with a bike less than 1K plus tax. It's just that way. I'd never been here before. Brenda was awesome, saw me looking at bikes and came right over. Very knowledgeable. The store had a decent vibe and was clean. Lots of gear and clothing. Shopping for a bike on Markertplace, Canadian Tire, Used, Costco. Forget it. I tried. Here, the bike is assembled for you upon purchase by people that know what they are doing. Warranty included. 15% off accessories for 7 days after the buy. You can get sized on your visit to see what size of bike you need. You can test drive the floor model on the lot to get a feel for your chosen one. (Bring runners, of course) I learned a lot and I'll be back soon for payment. 3 Ottawa locations. Westboro is said to be bigger. Orleans has a lot of the stock. It feels elite to shop here. Just wish it was a tad more affordable but you get what you pay for!

We had bought a bike for our daughter at a large national box store chain and just a few days later…read moreas she was riding it around the neighborhood the rear tire just popped off the rim. We could have gone back to the store we bought it from but I didn't trust that they would fix it properly. So instead we decided to encourage a local business and took it in to Dinardo's Skis and Wheels. We were immediately impressed with the courteous and friendly reception we got, and became even more impressed as Howard, the bike technician, examined the wheel and began to explain to us what had happened. He even suggested we could save the cost of the repair by simply taking it to the box store as the bike was still under warranty. But it turns out that the box store had sold us a bike with a rear tire that was too large for the rim, and as I mentioned, I simply didn't trust that the box store would have fixed it properly and my daughter's safety is more important than saving a few dollars. He then did the repair right there as we waited, explaining each step of the process and showing us why he was doing it. After he was finished, he detailed exactly what he had done on the (very reasonable) invoice so we could use it to go back to the box store and get them to refund us the cost of the repair. They had sold us a bike that was a safety hazard and Howard was able to prove it. For top notch service, helpful and very knowledgable staff and just an all around pleasant experience I highly recommend Dinardo's Skis and Wheels. They made a repeat customer today.

Such a disappointing ski boot fitting. I ended up abandoning skiing for quite a few years.read more

I was in Ottawa for the Tamarack Half and bought a pair of socks at the Bushtukah expo booth. When…read moreI got back to my hotel room, I found that there was only one sock in the package (I suspect the other was used as the model on display) I though I'd learned a lesson about checking before buying anything, but figured there was no downside in writing an email to the store, thinking that maybe someone would be coming downtown for the race and could drop the missing sock off at the hotel. They mailed me a pair along with some extra goodies for the inconvenience. It's a level of service I never expected. Bushtukah certainly demonstrated their mission to provide unparalleled customer service. They've made me a fan for life. I wish they had a store less than 3,500 kms away from Calgary.

I have bought many bikes and skis over the years at this store. I keep coming back for a reason…read more Today we bought another bike, this time a road bike for my daughter. Alex was super patient and very helpful. I will keep coming back for more. Finally, their selection is awesome.

Kind kind kind kind. K for Kent That's how I rate my…read moreexperience at phat moose cycles. I went to repair my bike and in two seconds they repaired it and didn't even charge me. If you're looking for nice place to repair your bike in Ottawa just pass by and meet with Kent or any of his colleagues!

Great shop with great staff. Quick and efficient help while I was there. Informative answers to my…read moreq's and very helpful attitude. Great selection of fixed gear spare/upgrade parts and rides. Close to downtown yet in a quieter area, with parking! These guys know what's up - I saw a Cervelo on the repair stand = someone with a high end ride trusts these guys. So, if you are unsure - give these guys a chance!

I am so happy I visited Giant Kanata for a final tune up before tackling the Rideau Lakes…read moreChallenge! My bike was in great shape for today's ride and talking to the staff gave me the confidence I needed for my first big ride.

Good and fast service, even in covid. Took their time to explain my (minor) problem. Good covid…read moreprecautions.

Super friendly and knowledgeable staff. Bike needed a major tune-up after being in storage for 2…read moreyears! Great price. Highly recommend!

Staff provide caring, honest and personal attention. High level of expertise both in bike repair…read moreand bike sales!

Facebook Page: https://www.facebook.com/kylesskiandbikeshop…read more I have just left 3 bikes with Kyle, and will be writing a full review once I have the bikes back. My initial impression communicating with him over email/phone and then meeting him in person is exceptionally positive. He seems to really love what he does, his prices are fantastic and he is very pleasant to deal with. Update: the initial servicing dome on the bikes was fine. Everything seemed in order. However my road bike developed a gear noise in under 50km which can happen. The reason for the reduced rating from 5 star to 3 star is that I took my tire in for a tube replacement. Kyle replaced my tube with a new one, after a 10km ride I got a flat. The second time he replaced the tube and tape inside and the tire was again flat withing 15km of riding. When I had gone the second time, he had said if I get another flat I can call him and he'll fix it free of charge. I didn't ask him to fix it for free, he offered. So when I got the flat and messaged him to take him up on the offer of getting it fixed he just didn't reply. I tried contacting him probably 3 or 4 times over a period of a month and got no reply. That type of service is unacceptable so I will not be going back.

Messaged the guy to help replace my son's 16 inch bike tire. I was going to bring my own new tube…read moreand tire. He told me it would cost $60-70. I asked him how about $60. He said "it will depend completely on my cost, that is a ballpark range." Come on, what cost does it depend on other than labour??? Couldn't even tell me a firm price? Finally I brought the bike to Kunstadt and it costed only $15 with much better attitude and service.

Caleb is very friendly and very knowledgeable, he helped us fix our bike. Totally reccommend.read more

From the owner: Caleb’s bike services offer a wide variety of bike services, I am a certified professional…read moretechnician with many years of experience, I offer quick turn around times so you can get back on your bike asap !

Huge store. No one asked if we needed anything…read more I didn't need anything but my younger girl cousins play hockey and go there a lot. We went for a browse after dinner nearby so they could price their very important hockey tape. It was clean. I'm not sure I could have found anything specific unless I asked. I didn't even know it was there, actually. A good thing to note as I am a big hockey fan but mainly at Playoff time. They had a lot of Fan wear. Nothing on the cheap scale though! Go Sens!

Anyone who knows me knows that I'm not a humongous sports fan. However, lots of people are, and…read morewere shopping for a couple of them. Actually, this might've been a 4 star visit IMHO, as we really lucked in. Our DD was shopping in London, Ontario and couldn't find the size she needed for something for Grandson #3; but they had the right size in Kanata, so she put it on hold and asked Grampa to pick it up. Way to go! Good thinking! And well done, PHLK!! Also, there was a sale on long sleeve t-shirts in the NHL section, and there was a decent discount. Staff was helpful in guiding us to the area where they were (but although the store is big, it's not THAT big; not like you'd get lost inside.) So this was a good visit for us.