This is a wonderful property management company, always available and attentive and always ready to…read moretackle any issue that arises. Tracy, Mitch, Ava, and everyone I have ever worked with at Syrus has always provided wonderful service. So great I have used them for multiple properties and clients over the years. I know I can always count on Tracy and her staff to give me great service. I plan to work with them for years to come.

I have lived many places all over California and this is THE WORST experience I have ever had with…read morea property management company. They are unprofessional and hard to get ahold of. I moved out of my apartment over a month ago and just (today) received a fraction of my $2,000 deposit back. I spent a couple of days cleaning everything from top to bottom yet they charged me for 4 hours of cleaning. They also charged me to replace a cracked window which happened on the OUTSIDE of the window and I immediately reported it as it was not my fault. I wish I had read the terrible Yelp reviews for this place before I gave them any of my money. Do NOT rent from this company!! Double paned glass on THE OUTSIDE OF THE WINDOW!!!! Not my fault, Tracy!

Lisa and her team have been absolutely wonderful, working with my Mom and me to rent and manage our…read morefamily home in San Anselmo. We highly recommend her!

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

Extremely rude and discriminatory. Very hostile when briefly speaking to. Only need to submit an…read moreapplication and when asking a simple or small question I was met with very rude responses. It was very upsetting interaction.

My landlord of 11 years decided they wanted to remodel and have their son move in. They started…read morebringing contractors etc in every month, invading my privacy for their own gain. I voiced my opinion and then found Mark was in charge now. I paid my rent on time for 11 years! I was a homeowner until this, it was natural to just take care of minor repairs. Mark treated me like a lower life being. He was basically a bully. He bullied my neighbor while replacing a fence. He told untruths every time I tried to speak to him. If you want to hire a rude, bully to run your property, Mark is your guy. I moved and bought a home. So happy to be away from the toxic energy of Mark and the owners who basically stabbed me in the back. Horrible experience. Why treat good renters like ? I am sure Mark will have an excuse as he did with other negative reviews here.

We have been with Common Interest Property Management for almost two years. While we had a rocky…read morestart with our first representative, everything changed once Rebecca Katreeb was assigned to our account. Rebecca completely turned things around. She is responsive, organized, and consistently delivers a high level of service. Since she took over, communication has improved significantly and our overall experience has been very positive. Based on our experience, I would highly recommend Rebecca and Common Interest Property Management for your property management needs.

Very disappointed with this management company and its management team. Communication is extremely…read moreslow--emails and requests often go unanswered for long periods, if at all. When common area issues come up, instead of taking ownership and coordinating with the appropriate service providers (which is their responsibility), they tell individual condo owners to make those calls themselves. On top of that, staff are often rude and dismissive, and there is little to no follow-up after issues are reported. This defeats the purpose of having a management company in the first place. The lack of professionalism, responsiveness, and accountability makes this a frustrating experience for owners. I would not recommend this management team.

I rented my current place from Caren; she was the property manager at that time…read more I've been here 17 years and am grateful that she found a safe home for me to rent. The property has changed hands and things are not the same; but after reading some of the hidden reviews where I was called delusional, I wanted to update my review. Every time I rented from Caren she was very professional, and always seemed to get repairs done quickly and without much interuption to my schedule. Most repairs were assesed and completed within 24-48 hours. When the rental I live in now flooded the second year, she worked things out to get my family and I in to a hotel. Thankfully, I had a family member who worked at a hotel so the owners got a very good reduced rate. Caren handled things in complaince with state laws and always went above and beyond. I have called her to find a new rental and am hopeful she'll get back to me soon.

S.R.I. 's Caren Castelli, I imagine is the quality of property manager who is few and far between…read moreif not an outright exception. Her care for the properties she manages, their tenants and owners is a masterclass in the field. I can't imagine managing more than one residential complex. Caren makes you feel like you are as central a concern as any other tenant. In the 20 years at my residence she has been the property manager for nearly 18 of them. And has made living here a true comfort. She is thoughtful, prompt and more than fair with notifications about repairs. She is an honest, knowledgable, truly pleasant, no nonsense professional. You couldn't ask for better service. Highly recommended!

Jim Sharp has proven to be incapable of managing our property & addressing problems. He doesn't…read morerespond to emails & phone calls in a timely manner. He lies & says he has sent messages that I have never received. He ignores the information owners give him which means vendors who show up to address a problem don't have the necessary information to effectively address the issues. I caution any homeowners association considering Sharp Proprty Services to look elsewhere.

Sharp Property Management does as little as possible. I live on Lincoln Drive in Sausalito. The…read moreleaves are blown weekly, that you can count on. The grounds, dead trees on median, dead branches, untrimmed bushes. no attention to the aesthetics of the property they manage, with the exception to a small piece of land for the doggies. We currently have one man working (blowing leaves on Wed.) and that is it. Also, my neighbor has set a broken down office chair in front of her house, as she does with all her garbage with unreadable Free sign on it. The chair has been there for 12 days, and I made Dan Sharp aware of this several times, asking him to please tell her that this is not OK. It will probably sit there through rainy season. We do not have a choice regarding who manages the property, but if I did, I would never choose these people.

Sheila Peterson has been my realest estate guru for over 2 decades. Her knowledge of current rates…read moreis just the start. She has always had the answers to all of my questions regarding real estate lending and practices, along with current market conditions and trends. She never stops upping her knowledge base. I have had the pleasure of purchasing 4 homes with her and in between she helped use with a rental. Top notch service from this wonderful lady!!

I've had the pleasure of working with Leanna for years (since the mid-2000s!) and she is just the…read morebest. She's always professional, gets the job done without missing a beat, and genuinely cares about the people she works with. She brings such a great energy to everything she does and will go out of her way to make sure you're happy. You won't regret working with her!

Hello, I'm writing on behalf of our HOA in Novato, CA, and while looking back at the posted…read morereviews, going back a few years, I would have agreed with the RealManage reviews here on Yelp--except for the misdirected owner complaints that should instead be addressed to their board. The one-star experience was ours also. Now the stars are growing stronger and can also agree with that trend. After the change in management, a change in experience is following behind. In my opinion, each representative has too much on their plate to give the excellence we hope for, and likely the same with other property managment companies. The numbers must say otherwise, and of course, I don't see these details, however out here we witness the reps running as fast as they can ... all the time. It's an industry of problems and complaints, it cannot be easy. Sarah is our current representative and I give her the highest praise (5-star). She makes herself available, prioritizes well, listens, responsive, honest, and most importantly, advises on legal matters. We may need help coordinating contractor bids, however our number one priority is to stay within the law. For us, that is Sarah's number one function, keeping us safe and informed. And she does. Sarah is good at her job, a professional. Also, in my opinion, she could use better support from the assistant manager position, maybe better vetting, training, pay? That is where I'd look to bring excellence. Invest in better support and the foundation becomes stronger.

This is the worst HOA company. Our community has had nothing but drama and issues since this HOA…read morehas taken over and the person in charge of our community is awful. She hands out non-compliance letters like it's candy on Halloween. The latest one is involving MY TREE saying in the other persons yard line but it's not so I am wanting her to come see me to measure it with me present. The best part is if you drive through our community and you'll see how neglected it is with the landscaping on their end. Weeds everywhere. We couldn't even get winter grass because of "the budget". The community is not taken care of as it should be for what we pay a month in HOA fees. I miss our last HOA company they were so nice and very understanding and transparent. This one....oh no. It's awful.

This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

My property manager Ty Harris shut off my electricity without warning. I spent almost two days with…read moreno power, only to find out from PG&E that the issue was internal. When I went to check the breaker as instructed by PG&E, the lightbulbs in the basement had been removed and it was pitch black. While I was trying to flip my breaker on, my back was turned and Ty Harris (who doesn't live in my building) came up from behind me and physically assaulted me. He hit me, threw me into a concrete wall, put his hands all over my body ripping at my skin, and chased me up a flight of stairs... I was bleeding from multiple areas. This is a premeditated assault. Violence.. There has been no apology from structure properties, no explanation for his behavior. Why do I have to explain to human adults that unlawful violence is bad?

Actually 3.5 stars... I'm rounding up…read more We rented a house from Dalmon for a little over fiver years, and for the most part, we were satisfied with this agency. Our complaints, (electrical snafus, dryer acting up, an unwelcome rat visitor,etc...) through the years were dealt with quickly and without hassles. The once a year walk thru was new to us, and a little off-putting, but all in all a pretty minor inconvenience. What wasn't great- When we left, we gave our house a deep cleaning, and were anxious to do a final walk thru with them (The house was something of a mess when we rented it, a rusted shopping cart in the backyard, a chandelier so dusty we thought it was frosted glass...)because we were leaving it in better condition than we had received it. But they were very lax in getting together to do that. In the end we just let it go, and hoped we would get our full deposit back...which we did. Thumbs up...you know...pretty much...

I have nothing but good things to say about Dalmon Properties. I prefer to stay with this…read moremanagement as long as possible.