This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

My property manager Ty Harris shut off my electricity without warning. I spent almost two days with…read moreno power, only to find out from PG&E that the issue was internal. When I went to check the breaker as instructed by PG&E, the lightbulbs in the basement had been removed and it was pitch black. While I was trying to flip my breaker on, my back was turned and Ty Harris (who doesn't live in my building) came up from behind me and physically assaulted me. He hit me, threw me into a concrete wall, put his hands all over my body ripping at my skin, and chased me up a flight of stairs... I was bleeding from multiple areas. This is a premeditated assault. Violence.. There has been no apology from structure properties, no explanation for his behavior. Why do I have to explain to human adults that unlawful violence is bad?

After a frustrating experience with our previous property manager, we were in urgent need of…read moresomeone reliable and professional. We interviewed several options and ultimately chose Chuck Liu from SFHM--and we're so glad we did. Chuck immediately stood out for his responsiveness, professionalism, and deep familiarity with our San Francisco neighborhood. His fees are reasonable, and the level of service we've received in return has exceeded expectations. When he stepped in, there were several unresolved issues left by our last manager. Chuck handled them quickly and thoroughly while keeping both us and our tenants informed. He built rapport with our tenants from the start, even introducing himself in person, which helped smooth the transition. Over the past year, Chuck has continued to manage the property with care. He strikes the perfect balance between independent problem-solving and keeping us in the loop, which we really appreciate. Chuck was transparent from the beginning and provided clear information about his services and contract terms--something that gave us confidence before we even signed on. If you're seeking a property manager who is proactive, trustworthy, and tenant-focused, we wholeheartedly recommend Chuck Liu and SFHM.

Chuck has been an excellent property manager, sharp, responsive, and consistently on top of…read moreeverything needed, whether it's tenant issues, placement, or lease renewals. He knows the Bay Area market well and work quickly to get things resolved when tenant needs or repairs comes up. He also communicates a coordinate effectively with the HOA, which makes management much smoother as an owner. I appreciate his attention to detail and proactive approach. Highly recommend working with Chuck.

Working with Alexandra was an excellent experience from start to finish. She was incredibly…read moreknowledgeable about the entire rental process and truly understood all the details involved. Her expertise made a big difference in ensuring everything was handled correctly and efficiently. What stood out most was how smooth and stress-free she made the whole process feel. She was organized, proactive, and always one step ahead, making sure everything was in place and nothing was overlooked. Communication was clear and timely, which gave me a lot of confidence throughout. I'm very grateful for her support and professionalism, and I would highly recommend her to anyone looking for a reliable and skilled realtor.

Alexandra Moari is exceptional. I live on the East Coast and needed someone I could trust…read morecompletely to manage my California home, and from the very first phone call, I knew I had found the right person. Even though I called at a terribly early hour by mistake, she answered with professionalism, energy, honesty, and total clarity. She handled everything with remarkable care and efficiency: preparing the property, coordinating details, marketing the home, communicating with prospective tenants, and carefully vetting applicants until she found the perfect tenant for me. Throughout the entire process, she was responsive, thoughtful, knowledgeable, and incredibly organized. Every question I had was answered quickly and intelligently, and every step was handled with real attention and care. What also impressed me was that Alexandra does not work alone. She has built a strong team around her, and that makes a real difference. Joseph and Mariana were part of that larger sense of professionalism and support, and it was clear to me that Alexandra has surrounded herself with capable people who help things run smoothly. She also has reliable handymen and other professionals at the ready, people who can step in quickly, fix problems, prepare the home, and make things happen without delay. That kind of network is invaluable, especially when you are managing a property from across the country. What truly sets Alexandra apart is her integrity. She is honest, hardworking, deeply committed, and truly represents her clients well. As an out-of-state owner, that gave me enormous peace of mind. I feel incredibly fortunate to have found her. She is now my property manager, and I would not trust my home to anyone else. Highly, highly recommended.

Wow... so quick and accurate...If only all companies were this fast and efficient!…read more Thank you Green Tree Staff.

I ranked four stars because I believe there may be some miscommunication happening with the online…read moremaintenance requests. It doesn't seem like the maintenance team that comes out is fully reviewing all of the details listed in the request before arriving, which has led to some of the areas of concern not being addressed during the visit.

Very disappointed with the services. We were the first to tour a listing and immediately applied,…read morespending $90 in application fees for two applicants. The screening process was absurd: on top of the usual background check and income verification, our current employers, current landlord, and former landlords all had to fill out online forms -- and not all of them found the email they were supposedly sent with links to the forms. Five days after hearing nothing, we reached out to the listing agent who informed as another applicant had been sent a lease, and our application fee could not be refunded. We understand the importance of finding quality tenants, but wasting the time and money of interested renters and others involved in the screening process is unacceptable.

I didn't live in a property managed by Berendt Properties but I applied for apartments with them…read moreand had a great experience working with Andrew. We ultimately didn't get the apartment, and, yes, the screening process is thorough. However, I felt the thorough screening process was a good sign (they care about who lives in their apartments!) and the communication throughout was excellent. Very transparent and streamlined process!

My experience with Kent Mar revealed an incredible lack of integrity. Rather than facilitating a…read morestandard leasing agreement based on the advertised price, Ken utilized the application process to engineer a blind bidding war among candidates. The original asking price was treated not as a requirement, but as a baseline for an auction, pitting applicants against one another to artificially inflate the rental cost. This is not just opportunistic; it is exploitative. Housing is a necessity, and manipulating applicants who have already invested time and money into the process demonstrates a profound lack of respect for people. A property broker should act as a professional intermediary, not a chaotic auctioneer. I will never consider another property affiliated with his name or company, and I urge others to avoid as well.

Giving it a 0 is not possible; that's why it's a 1. But anyone else who might be considering…read morerenting from this company, just don't. I just toured one of their apartments on August 17th, 2025, and applied because the price was lower compared to similar-sized/type apartments around it. Turns out it's just a ploy by this scammy company to extort money from people trying to rent. Got an email today (attached image) saying they are starting a bidding war for the apartment. If they wanted to rent the apartment for that price, they would just pick one of the applicants and move on. But now, I see why the price was lower. Must note, having a bidding war amongst rental applications is not illegal, but feels so scammy. Imagine dealing with this company when the time comes to get your deposit back or when you're looking to renew. So stay away!

I lived in a property managed by Kelli Smith and her team for 16 years, and I couldn't have asked…read morefor better management. Whenever an issue arose, it was addressed promptly and with real urgency. Living in a Bancal-managed property meant having a working heater, a pest-free home, and immediate attention to things like leaks or electrical issues. They cared for my apartment as if it were truly my home. I deeply appreciated their professionalism, care, and efficiency, and I will genuinely miss having them manage the place I live. In a city full of difficult landlords, they are a shining exception, and I'm incredibly grateful for everything they did for me.

I've had the absolute pleasure of working with BanCal Properties on a professional level, and more…read morespecifically with Kelli Smith. Kelli is an exceptional person and consummate professional who is always hands-on and proactive, making sure we have everything we need to properly protect her clients. Whenever one of Kelli's clients comes across my desk, I already know the experience is going to be smooth and seamless. If you need a property manager who truly advocates for her clients, look no further.

From the first point of contact until contract finalization: our experience with Rentals in SF was…read morenothing but supporting, fast, flexible and friendly. Thank you Taylor, we just love our new home!

Rentals in SF is one of the honest ones in the city…read more Me and my partner initially applied to a unit in Noe Valley with Falisha. The app was straightforward and they use a local company Able Screening for the background/credit report. While we didn't get it we were able to use the same application for another unit in the panhandle within a month. Finally, we found a unit near USF and talked with Jackie and Liz about our interest in it. They prefer email, so it was hard to find someone to call. However, once things got kicked off they were prompt and responsive with email correspondence. The onboarding process was straightforward, and they were clear about the initial deposits, rent, commission and scope of their business. Very positive experience overall with the 3-4 times we toured units, and we love our new apartment!

As a vendor partner for AXIS, I've had the pleasure of working closely with the management team,…read moreand Tony Gutierrez stands out as an exceptional professional. Tony is always organized, communicative, and ensures that operations run smoothly on-site. It's clear that Action Property Management values high standards, and having a point of contact like Tony makes our job much more efficient. Truly a 5-star team.

What makes the Watermark such a wonderful place is truly the people. There is a warm, welcoming…read moreenergy here that makes the community feel like home. Everyone goes above and beyond each day to create an environment that is caring, comfortable, and genuine, and that makes being here such a positive experience. Angelo and Melissa are fantastic and make such a meaningful difference. Their kindness, professionalism, and attention to detail never go unnoticed. And Watermark is so lucky to have Teddy leading the way -- his leadership is a big part of what makes this such an exceptional place to live.

I would appreciate it if the agent listed the actual price of the property and not list it $300…read morelower and then tell me it's $300 higher due to required parking which was no where listed as required on the listing.

Leasing Agent 41 aka Inna Rubinchik is THE BEST perfect leasing agent. She LOVES what she does and…read moremakes leasing easy for her clients. She is super knowledgeable about the San Francisco rental market and I love how she makes Leasing Agent 415 her brand. Inna has a finance and taxation background and she's also a landlord and investor herself. Because she understands the intricacies of being a landlord she takes the time to educate owners about SF rental laws, tax implications and sets overall client expectations for being an SF landlord. I am a top producing Realtor and have referred her to several of my clients. I know she will take excellent care of them and will always add value.