Mimi gave my daughter a manicure; she was so personable and added extra little designs on my daughter's nails for no charge. Great work! Excellent customer service! read more

It's been a few weeks since I was at Gia's Salon & Spa. I wanted to wait. I had a fill in and never had one before. When first having your nails done they always look great, right? So I decided to wait and then post my review. Brandi is the one who did my nails. I have to say she did a great job, too. Didn't use any harsh chemicals to take the polish off. All she used was a clean, new, nail filer. A little buff here, a little buff there, and wham! The polish is off. Felt like I was talking to a long lost friend ,by our connection and conversation. I was pampered from beginning to end . Didn't feel rushed. Was offered a beverage when I got there. Very professional. You want to hear something funny? I first told Brandi I didn't want any cherry, no bright colors, because I wasn't looking for such a dark color. After going through 5 different colors, I found the one I really liked. Yes, it's Mocha Cherry. Beautiful color, BTW. I've had multiple compliments. It's been 2 weeks. My nails still look fantastic .I spotted a little polish off my thumb nail, besides for that, the rest looks great. As for the cost, can't beat it, $ 45.00. I'm telling ya, it's well worth it. I'm thinking about going and having a Pedicure and bringing a friend with me. Thanks Brandi for such beautiful work. Looking forward to seeing you in a couple of weeks when I return to get another fill. If you're looking for a place that does manicures, pedicures, hair cut, coloring, waxing even, Gia Salon and Spa in Richmond, Ill is truly the place to go. Check them out . You won't be disappointed. I guarantee it. Satisfied, Returning, Customer, Connie Wright read more

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Real pros here. Also has Victoria that is a licensed electrologist.. great vibe, Very relaxing

I moved to Richmond from Chicago a couple of years ago and proceeded to find a salon, vet, dentist, tailor, groomer, dog walker and dry cleaners. Gia's is a local business with a nice curb appeal. I made an appointment for a touch up, cut, and manni/peddi. It has a lovely decor - trendy and up to date. What I found odd is that prices for services were not listed anywhere. When I asked about cost, it was written down on a small piece of white paper in pencil throughout the visit. I shared that their services exceeded urban pricing. Yes, lovely. I can afford. Oh, I forgot. When I booked all of these services as a new customer, I was called back to secure them with a credit card for a pre-pay. My stylist did lovely work. However, throughout the visit, our conversation surrounded selling me more product. It was uncomfortable. I go to the salon for relaxation. I attempted to book future appointments; however, the stylist was not available or not available for the time/services I wanted. They tried to sell me other services that fit into the stylist's schedule. Unfortunate. Lovely place with full services. But, over-priced. They need to find a new receptionist who can book services that the customer wants. Ended up at Grand Avenue Hair Club in Fox Lake. My stylist is Mario Tricoci-trained and lovely to work with - a great afternoon at a lovely, full service spa. Priced right -- I obtain my desired services for $150 instead of $300+, and can get them when I want instead of having to arm wrestle an incompetent receptionist to make appointments. read more

Love Gia's. I have been coming here for a few years now. They always welcome you with the offer of coffee or water. I am always happy with my haircuts and color. When I decided to go a bit shorter in my hair length, they had great suggestions and I love the new cut. I can't believe how many compliments I received on the cut too! They also offer pedicures, manicures, and massages. If you are looking for a new place then this is the place to come! read more

I came here to get some orange out of my hair and a trim. Alexis had no clue what she was doing. They make u sign a paper because she knew she was incapable of handling the job. I felt like I was used as a test client for this chic. $128 bucks later I left lookin worse off. The other lady that does hair was telling her how to cut! Worst $ ever spent read more

Love going here. Good service, always get what I ask for. I've seen three different stylists and have never been disappointed. Won't go anywhere else! read more

Love Gia's Salon & Spa! I always get great haircuts. Kathy and her staff are the best ever! Thanks for the great cut Kathy!

Today, I went to GIA's Salon & Spa, and it was a great experience. The place is so comfortable and the stylists offer you coffee or water; which was nice. They make you feel very welcomed, the place is very nice and clean. I went in for some highlights and my stylist Janel did an Amazing Job!!! I was very nervous, because I have never colored my hair in my life. Janel did a wonderful job & did not disappoint. I would recommend this Salon to anyone & I will definitely be returning. read more

A good place for a relaxing day of spa treatments or a haircut. They listen to what you want and are always very friendly. I won't go anywhere else :) read more

When you get to Gia's it is so relaxing and they pamper you, like a queen. The stylists helps you make complimentary changes in your hair, makeup, and down to a pleasant nail color to change too. You feel refreshed and attractive at your senior age. I recommend this place if you are ready for a change. read more

Personalized service. These gals make you feel important and Welcome. I've never left disappointed and would recommend the salon to anyone.

I came to Gia's after receiving a botched haircut from another place. From the moment I walked in the door, it was clear that I was in a salon that values their customers. I was greeted by the friendly, personable staff, and given a small tour of the salon. I was then introduced to my stylist, Rachel, who instantly saw the issues with my haircut and how to fix them. She is an expert who understands how to tailor a haircut to an individual. Although we chatted in a friendly way, she never lost focus on cutting my hair and throughout she let me know what she was doing with the cut, how she was fixing it, etc. I love my haircut and really appreciated the customer service I received at Gia's. A top notch salon. read more