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    Giddings Physical Therapy

    1.0 (1 review)

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    14 years ago

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    Jones & Cowen Physical Therapy - Complete shoulder replacement

    Jones & Cowen Physical Therapy

    3.0(2 reviews)
    1.0 mi

    I have done physical therapy a few times in the past several years for different reasons with this…read morebusiness. The most recent was for abdominal separation (diastasis recti) due to pregnancies and hip strengthening for an old injury. I had almost a 4 inch abdominal separation and with persistence I was able to heal most of it. It took me about a year and a half. For that I have been working with physical therapist Whitney Hamilton. She has been very supportive and helpful through this process. The owner, Mr. Jones, their receptionist, Emma and other staff members have always been respectful and accommodating. Their services are very much appreciated!

    I've gone to this physical therapy over the last couple years due to a knee replacement and our…read moreshoulder replacement. They cannot keep physical therapist every time you walk in the door there's someone new! I went in this time a new physical therapist she was condescending and Belligerent. I did not have the sling on for my arm as I had taken it off in the car didn't want to bring it in just to take it off and leave it she immediately jumped on me about it and said I will wear it from now on! I asked her about a pulley for the exercises I have to do at home she said they didn't have them available unless I was going to buy it cash. Told her that's not what my doctor had said and left it at that I did my treatment for the day got home my wife ask where my pulley was I said they didn't give me one she called up there and got on people and they said oh I must've misunderstood they would add it to my bill. I got a call from my doctor an hour later about not having a bandage on my wound the physical therapist had called my doctor and told them that I didn't have a bandage on. I can't shower so I was changing shirts to save their sense of smell they wouldn't have to smell me. I got !to thinking and that really upset me! I called and left a message saying that I wanted to speak to the owner or the manager because my physical therapist had broken hip or by calling my doctor. They called me back an hour later even though it was after hours and he introduce myself himself as Mr. Cohen one of the owners. He said the therapist had not broken Hyppa because she had to do wound evaluation I told him that was BS they were not qualified to do wound evaluation and if I had a bandage on it she would've been able to see it. I went to see my doctor the next day to get a bandage because it's a special aqua cell bandage. My doctor said that they had called him and said I refused to take a pulley and I wasn't doing any of the exercises, that I had refused! I told him that they had lied to him. They had refused to give me one without paying cash up front. He checked to make sure that my arm movement was Was good and it was at a 90% which there's no way I would've been at 90% without having done the exercises. I plan on filing a Hyppa compliant and a complaint with the medical and professional ethics review board about this company. If you want to be treated with respect and receive professional care go anywhere else besides Jones and Cowen!There in ability to maintain permanent Physical therapists should tell you everything you need to know! If you're not honest and good to your employees you will never be able to keep them. Since I talk to the owner Mr. Jones and he tried to cover for the therapist it tells me everything I need to know! He also told me since I had my initial evaluation in the first session there I will never be able to get the insurance to approve a transfer anywhere else so once you get started there it is extremely hard to change so make the right choice in the first place.

    Giddings Physical Therapy - physicaltherapy - Updated August 2026

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