A Father's Day surprise bouquet flop. From a cardless delivery, to 2 out of 3 wrong balloons and those same two were on the floor by the next day, to all flowers died except the roses by the 2nd day ... truly an unprecedented flower delivery experience. FORTUNATELY, Kerry the shop-keeper, as well as the responsive driver, Dwayne, have picked up the phone every time I've called them. I've been credited more than my original purchase price for a do-over sometime in the future. This company's excellent and courteous communication has moved me in believing they can do better next time. Covid's still a universal health threat right now and many have it quite rough. I almost gave them a 2 star rating since I really have experienced better outcomes from floral services before, but considering an effort was made to deliver what I ordered on time and especially considering how responsive this company has been to my complaints not to mention the generous credit extended to me for repeat business, I feel they deserve 4 stars. I look forward to upgrading my rating to 5 stars sometime in the near future after I give them another chance. read more