ordered a refurbished YAESU 991A package arrivied just in time for christmas was surprised to see how well packed and what great condition of the radio looked brand new radio works great and i am very pleased with my purchase and highly recommend if you want to save a few bucks think about a refurbished radio from a well known company like giga parts its well worth it 73 AL6PD Tony in California read more

The extremely fast shipping and the support that GigaParts gave to the W7HEN 2026 Field Day were outstanding. They were very helpful with suggestions for our display and also in shipping the items raffled to everyone at the Henderson Amateur Radio Club 2026 Field Day. Don't miss our local video illustrating just how fast the shipment from GigaParts arrived after our purchase. ;-) read more

GigaParts - Excellent shipping in less than a week made it to our field day in Nevada. - Mobile Phone Repair Near Me - Huntsville, Alabama

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Purchased a $400+ motherboard..it appears the CPU socket was damaged..they assumed I did it and refused to exchange or refund it. There was really no premise or foundation behind their decision. For the record, I'm an electrical engineer/tech with over 50 years of experience. I'm so insulted and felt so disrespected. These folks have been my go to for many years going back to their old location. I refuse to ever step in the place again! This tech community in the Rocket City is so tight, there will be ramifications for this type of business practice. Ultimately I went to Amazon and got relief! Larry read more

I went to GigaParts looking for a small fan to put near stereo equipment that Dave said was hotter than he liked. This store is huge and very clean. It is in the old Burlington building off University. Upon walking in, 2 sales associates welcomed us and the one closest to us asked if we needed any help. Dave explained why we were there and he and the young man spoke for a few minutes. I walked around looking at all the items. I was asked a couple of times if I needed help. The salesman took Dave straight to a shelf that had several fans on it. They weren't the type of fans we needed. I was impressed this young man knew where the fans were in the store because the store is huge! He knew the type of fan Dave was looking for and he mentioned he didn't think they had what Dave wanted but he would show the fans they did have. The salesman was correct about the fans they had were not the right type. We thanked him for his time and left. 5/5 for customer service and knowledge of fans and where they are. The young man was great. read more

Called the Tech Support phone number for an answer to one question. Do you do data transfers from a personal use PC laptop to a new MacBook? Person answered the phone said it depends. I asked to speak to a tech person. Was put on hold for 25 minutes. With that type of support I wouldn't take a wind up toy to them to be fixed. read more

Great stock on everything a competent ham would ever need. Website is easy to navigate and easy to check out. Staff contacts are informed and have always provided great support. Shipping is prompt and tracking notification is very good. They are my one stop supplier for PowerFilm products. Thank you GigaParts read more

I ordered a part on the 13th. There were no other shipping options but to begin at a $35 fee for two day shipping. My product finally showed up on the 17th. Now they decided to go back-and-forth with me on reviews in their comments section. So we'll just take this to social media and video. All I have to do is convince one person not to deal with you, and with your playing games, you're making that very easy. That was not an honest mistake. How many numbers are between three and 17? If there are more than two, then you owe me a refund on the Shipping. read more

It's really been a joy to see this place grow up in Huntsville. They now have a massive store with a huge selection. I'm really happy Huntsville has a place like this now with a selection of computer parts, 3D printers, ham, Radio supplies. And other really interesting gaming stuff like driving simulators and VR headsets. The staff is pretty decent, the computer repair department is the best in town. They have a pretty good selection of hard to find peripherals and cables in a pinch. read more

GigaParts - I know it's silly, it's such a simple device. But this thing really saved my bacon on a project. - Mobile Phone Repair Near Me - Huntsville, Alabama

Scam Alert!! Rebate fraud!! They refused to honor a $300 rebate on an Icom IC-7300. Radio was purchased on march 28, 2026 and rebate was valid until April 30, 2026. read more

Great experience. Needed a really hard to find 3d printer part. Saw they had it when no one else did. Contacted them via their online support. They confirmed it was in stock. Tagged one for me. I purchased. It showed up FedEx air two days later from AL to MI. Great transaction!! read more

i like buying from Gigaparts because of the fast shipping and great prices , when i call and ask questions they always aye very nice and can answer my questions . read more

This was a location I had hoped to visit on our cross-country trip. I was pleasantly surprised to see the wide range of interests represented in the store. It had the most diverse selection of hobbies I have ever seen in one place. From amateur radio to telescopes, cameras, metal detectors, computers, and more, it was truly a fascinating place to visit. If you are in the area, I highly recommend stopping by and exploring this wonderful store. read more

Quick order fulfillment and courteous understanding service. This is especially appreciated with modern HF equipment which can be more involed than what the user manuals can explain. Practical experience is paramount to customer service and they have that in abundance. Kudos! read more

I placed an order for 2 ham radios, 1 mobile and 1 handheld and the appropriate programming kit for each. When the box came i found i was shorted the programming kit for the mobile. I called the them, they answered pretty quick but could not do anything until after i send an email and they look at the video of my box being filled and sealed. That was 6 days ago... I've had no return call, no return emails and i have a radio sitting in a box awaiting the programming kit. I'm sorry they have not been more responsive. Everything else was great. read more

Sue Stevens of Gigaparts stepped in and took care of the issue I had with an order. She is the best....

My experience with GigaParts might be unusual - lots of people seem to like them. But I've purchased two items from GigaParts and both were defective when they arrived. The second item, the one I'm most angry about, is a Yaesu FT 991a, priced at just over $1233. The radio was defective right out of the box. As soon as I discovered the problem, I called GigaParts got an RMA number and returned it. Two weeks later, when I called to find out why they hadn't gotten back to me, I was told that because I had marked the box (I stamped my callsign on it before I knew the radio was broken), they were refusing to accept the return. My only recourse was to send the radio to Yaesu and have it repaired. I gave GigaParts $1233 thinking I was buying a brand new radio. What I'm getting, assuming it can be fixed, is a repaired/refurbished radio because GigaParts refused to accept the return of an expensive but defective radio over markings on a cardboard box. read more

GigaParts has been my go-to for ham radio gear through the years! Great service and you can find everything you might need for your station!

I bought a mobile ham radio, an antenna and some wires and connectors. The antenna arrived bent but Janell took care of me and accepted the return even though the defect was apparently noted on the website. Very happy with the customer service. read more

Solid choice for all ham radio needs Very good website Quick shipping Be sure to enter yourself into the sweepstakes daily Keep up the good work! read more

I ordered an antenna. It was defective and I wanted an exchange. I was told I first had to send the antenna back at my own expense. This was about $17 to ship. The antenna cost about $30. Then I would have to re-purchase the antenna and pay for shipping again. Basically, I paid them to try out a defective antenna. I read so many complaints on the BBB website about Gigaparts return policy and selling defective equipment to customers. It's horrible customer service. I will not order anything from them again. Update: After writing this review, Gigaparts' Sales reached out to me to rectify the situation, listened, and promptly refunded the shipping costs to return the antenna. Thanks for taking your customer's concerns seriously. read more

They never answer the phone. My order has been awaiting package for 5 days. No updates at all. This will be the last time I order from them.

Purchased an FT 710 at Christmas last year. Everybody was absolutely fantastic to work with. My next purchase small or large will definitely be with Giga Parts read more

Caution they send a separate email after you order to confirm signature so if you don't check that certain email frequently...if I ordered it why do I need to confirm it !!! cost me money and delays in production for my customers. And to help with this I will also be giving this wonderful Google review based off my experience as a olny one time customer from here on out . Your Team has a Wonderful Business strategy.. A learning experience I will sure will be advising on my socal platforms and personal interactions to others, about your Co for anything. Your lack of experience running a Co has cost mine . read more

We bought our son a gaming set up for his birthday and he loves it. They also have helped with repairs and shared recommendations. Always helpful and friendly. read more

I needed a couple of new 1TB hard drives, and they had them in stock. This is now my "go to" for computer hardware.

Stand behind the products that they sell I read of pawning it off to the manufacturer. They wanted nothing to do with a broken antenna that I received. I had to do all the leg work in getting the faulty antenna replaced. Lousy service. read more

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I have been a Ham (N6KV) for over 42 years (1980) I had to go down to the FCC Field Office in NYC to take the code & written test & I just turned a young "69 years old". You guys & Gals got it so much easier now getting your Ticket. I have brought over $6000 worth of Ham Radio equipment from GigaParts over the 4-5 years. I got my FT-991, FT-981, Anytone AT-D578UV III Pro VHF/UHF DMR Mobile, Several MFJ 35A Liner Power Supplies, a Heil Sound PS 6 plus the foot switches, Comet Antennas CAA-500 Mark II, & my Diamond BB7V base antenna. This is just a small list of the equipment I've brought there. Also, I am from the old Ham Radio School, all this new stuff like digital, FT8 and DMR, etc. If I had any questions there was always someone there who could help me. I the person could not answer it they got someone to call me back that knew the answer. read more

Update to review: I was contacted by the manager, John, afterwards and he seemed genuinely as unhappy as I was with the result. He tried to contact Flashforge and pretty much got the same run around as I did. At this point, he took it upon himself to give me some options to make it right, all of which were very fair and appreciated. One of those options was to trade for a new 3D printer of the same model. We both agreed this may leave us in the same boat down the road. So, I took one of the other options and am very happy with my experience. Hopefully, I will have my son back up and running soon with whatever printer we end up getting. read more

Good people to deal with. Had an order some time back, part of the order was not shipped. They went out of their way to make it right. That was class. read more

The charge 15% restocking fee on returns supposedly. It appears that they refunded less than what they were supposed to (less than 85%) of what I paid. I'd rather buy from someone else. I don't like being nickeled and dimed like this. read more

GigaParts - We'll Screw You Every time - Mobile Phone Repair Near Me - Huntsville, Alabama

Very fast shipping and delivery. I didn't have to wait long for my radio! I will be buying more from them.

Great place for electronics and HAM radio gear/supplies. Staff is always friendly and knowledgeable.... It is nice having such a store in Huntsville. A place you can go and talked to people and not just order items on line. read more

I ordered some guy rope a month ago. It showed as in stock. Then I get a message they were out of stock and I'd have to wait two months to get it.  I called. No information. After another month I get a message it would take at least two more months. It's pretty clear they are lying to me. Either they have no intention of ordering this and are hoping I will cancel the order or perhaps they prices it wrong and don't want to take a loss. For whatever reason this company is not being honest with me. I cancelled my order. I do not intend to do business with them again. Compare them to other companies that are honest, ship promptly, don't lie about inventory, and give accurate information, why would anyone trust these fools? I strongly recommend you choose another vendor. read more

Originally gave Gigaparts 2 stars for a failed repair. But Customer Service went out of their way to try to make it right. Now they still couldn't fix the unit, but I have moved my rating up to 3 as I felt the customer service folks really tried but the repair techs didn't. I am now working directly with the OEM to get it fixed. read more

Always friendly and helpful anytime we go into the store! We mainly shop for filament for our 3D printers! It's nice to be able to buy filament local instead of online and having to wait for it! read more

Ordered a microphone for my HT, it didn't work when received. They are more than willing to refund my money after I pay to have it shipped back, not worth it for a low dollar item, so I am stuck with junk. I will not be shopping at Gigaparts and will go elsewhere for my ham radio needs. read more

Great company to work with - promos make it worth visiting the site regularly, pricing is fair, shipping is quick and customer service is phenomenal. My recent tactical sling bag shipped without the "backpack" strap and Dawn in customer service was wonderful to work with, quickly correcting the issue. I expected it to require multiple follow ups and nagging but customer service is alive & well at GigaParts. This is the only place I buy radio gear. read more

Wow what great customer service and will continue to do business with them and looking forward to my next purchase with them! Don't forget they have competitive prices and the value of getting your order from one shop knowing what you will get is worth everything! read more

Awful return policy. Bought a radio advertised as being able to be operated from a Bluetooth phone, Android or iPhone. Just doesn't work with an iPhone. And wont pair with any headset that needs a security code. Sent it back as defective and was charged shipping and a 15% restocking fee. Haven't bought much from them but won't buy any more. read more

I was a sucker and spun their "discount" wheel and got $10 off of my first purchase. I tried 3 times to make the code work and was unsuccessful. I guess I should have stopped but I didn't. I completed my purchase anyway. I called Customer Service and was told "it is too late now". That's fine. I will find somewhere else to spend my ham radio dollars. I can't believe that they would lose a customer over $10. As long as we are at it I tried to buy a $6oo Item at Orlando Hamcation and had trouble with there kiosk computer. I asked one of their employees to help me but he was too busy BSing with another employee. read more