Dr Caesar Bravo was very thorough and his diagnosis and course of care were spot on. His staff is…read morefriendly, although they seem understaffed. That is a fault of Carillion's, not the Dr. The waiting room is spacious, so you don't feel creeped out by being surrounded by strangers in close quarters. Dr Bravo was sensitive to our very specific wording needs with our workers comp claim. He understood the massive financial repercussions that we would have from a poorly worded order and was therefore careful in the crafting of his records. Much appreciated! He always took time to show us the xrays and explain how things were progressing and he used layman's terms. I highly recommend.

Don't bother. Waisted over a month waiting on appointment. After numerous calls he'll not see me…read more My records ended up with DrBravo because the Dept of Veterans Affairs has no specialist in my area. If he would hold the records of a disabled veteran(myself) then ask yourself how will he treat you.

Front desk clerks are rude. I had to call several times to make an appointment. According to the…read morefront desk clerk they put my name on the waiting list but they never called me back. Also they charged me $35 more than my co-pay. When I asked the front desk clerk about the over payment she got annoyed. I still did not get the refund from their office, it has been over 3 months since I went to that office.

Dr. Farmer was the surgeon who did my surgery. Very nice man with a great bedside manner. I have…read morehad problems since my surgery and my knee doesn't bend any more and seems worse after the procedure . Now I have white thread looking like material protruding out of my scar. Surgery was in May. I called office and the nurse told me that it wouldn't have anything to do with my surgery and I would need to go to urgent care. I asked is it dangerous and she stated well I can't tell you that only urgent care can inform you . So I asked again so this wouldn't be a follow up to my surgery because I have had problems since I had it done and she states no. The office has screwed up 3 appointments of mine as well. I showed up for an appointment and first they say or you have no appointment today and I said yes today is pre- op appointment and the front desk tells me well Dr. Farmer is off today so you can see PA. I should of realized then not to go forward with surgery . Even though my knee was killing me and I had a torn meniscus (which wasn't fixed during surgery , PA stated they didn't need to as it wasn't in the way with my knee), my knee cracks, grinds and pops when I try to bend it and I can't get past 50 degrees. The office won't assist you in getting an appointment and urgent care isn't that great either . First time I went to there I was told nothing was wrong with my knee. Even though my knee popped very loud and I dropped to the ground . I'm very disappointed over this whole ordeal. Depressed is a under statement .. don't go to this office . Dr Farmer did a manipulation and knee works wonderful . I informed Dr Farmer of all my concerns and he addressed all of them and everything was fixed !! Thank you Dr Farmer. I should of been more informative with you in the begging and expressed issues that arises.

I have never been to a physical therapy place before, I was honestly very nervous that the physical…read moretherapist was going to push me to far. As soon as I walked in Deanna was the sweetest person and walked me through every step of the evaluation process. My recovery process went much better than I expected, I was NEVER pushed past what I was comfortable with. Both William and Deanna were very understanding of everything, they let me take breaks as often as I needed and did not mind if it put them at a slight bit of inconvenience. Both physical therapists are very good at making conversation so that it is not an awkward appointment every time. I would DEFINITELY recommend going to University Physical Therapy; they are both so nice and so caring.

I am a patient for a total knee replacement. I am in day seven and I regret my choice 110%.read more

Dr. Adrados replaced my right knee in July 2024. He replaced my left knee is November 2024. I was…read morein excruciating pain. He is an amazing doctor. Having my knees replaced, has given me life. He is professional and kind. I'm delighted to have had this procedure done. He gave me my life back. I can take on any airport, Disney World, and yes, I can even run! It is very painful the first 2 weeks. Physical therapy came to my home for two weeks. Then, I went to physical therapy near my home. The cortizone shot did absolutely nothing for me. One of the best decisions I have every made to have the knee replacement surgery. Carilion took excellent care of me before and after surgery. I'm thrilled that it is over, but absolutely manditory that I did it. I am Pain Free, totatlly. We are so fortune here in Roanoke that Dr. Adrados has come here to be the brilliant surgeon he is!

Dr Davison...The Best! She is very knowledgeable, caring, and listens! She has helped me greatly…read morewith a couple of issues. I had no idea what a difference straightening four hammer toes could make in my life-and it's done in her office. I trust her completely.

I went for plantar fasciitis over the summer and needed copies of my x-rays. I call 9/5 and paid…read morefor a disc and they said they'd call when they were ready. I went in to pick them up and one of the receptionists (far right) claimed she called and left a message. Funny to find out I pulled my verizon call history and had no missed calls from them, although she insisted she did it. Turns out the system lost my x-rays so they were willing to work with me and scanned me again. When I went back into the room they had me marked down as my right foot although I've never had issues with the right and when I went, my left was the only one evaluated. They did the scans and told me to wait back in the waiting area. The entire time I was waiting, the same receptionist was making sly comments about it being my right foot and that it even said that in the chart. I'd understand if my right foot was affected in the past but it's always been my left so that must've been the nurse/Drs mistake which is a common mistake when charting notes. I tried to stay friendly and even told them to have a nice day when they handed over the disc and the receptionist just said "uh huh" as I said it. I honestly don't know how she is staffed at the face of the office. She is very unprofessional and unpleasant. Definitely doesn't have patient care in mind. Will never go back there and will steer people away. It doesn't take much to just be a nice person.

First appointment was not with the surgeon as expected…read moreArrived for the second appointment and was told the doctor was out sick. No advance notice. Third appointment resulted in my sitting in the office for 90 minutes without being see by anyone, including an explanation as to why I was asked to arrive 15 minutes early and was never seen by anyone. Will be seeing another provider.

Love this place great people great office very helpful lots of experience very clean very friendlyread more

I was sent here after having my broken back operated on. The place and the grounds are lovely; the…read morepeople are very nice and polite, but it is understaffed! Nurses were just not available, so I couldn't even get a bandage changed until I waited for several hours. My wound became infected. The staff tried hard, but there were just not enough of them! I turned on my buzzer to call for assistance - FOUR HOURS later, someone came. They just have way too many beds for the number of staff they have. (I saw one doctor, passing by, one time!) It could be a very nice place if they either decreased the number of patients considerably, or increased the staff.

This place is an absolute joke of a facility and needs to be shutdown IMMEDIATELY. I wouldn't tell…read moremy worst enemy to take his/her loved one to this place to receive care. The staff they have on hand is incompetent, rude to the patients and their families and is always short staffed. And good luck getting your medications in a timely fashion. The rooms to the facility are always messy and if they are ever cleaned, it's done half assed.