I went in with a lot of questions & came out with definite answers & 4 hours later a better running vehicle. Good customer service & a pleasant attitude towards getting you back on the road. read more

Gilbert's been my mechanic since my first bucket back in 2005. I pulled up in the parking lot(after 3 or 4 mechanics couldn't even diagnose the issue), he stepped out the shop, and before I could even put the car in park, he had already diagnosed it by ear and was giving me a quote. They don't make mechanics like this anymore. Here we are, 20 years and 5 or 6 cars later(accidents NOT mechanical issues), and Gilbert will always be my mechanic. A good example of a real life example, if a part needs to be replaced, Gilbert will let you know if that part needs a brand new replacement or if it can be a used part. That alone can save you hundreds of $$. Thank you for being awesome Gilbert!!! read more

Excellent work at a reasonable price! Gilbert is honest, and stands behind his work. I highly recommend him for your automotive needs. read more

So I took my car to Gilbert automotive to put a CV ax on More of the story is the CV axle was for the passenger side the guy that didn't speak any English or probably does not have any citizenship disobeyed orders decided to try to take my tire off my driver side broke a stud now mind you I'm driving around my car with a stud broke it if I have a flat tire I would have to pay out of pocket for a tow truck Gilbert has refused to fix my car so he didn't have the part he has been busy and he has told me and rode a little note said he will fix it and bring it in Saturday a inconvenience to me to come in and not to be put whole due to your negligence of your employees he has insured me he has fired the guy because a guy has been costing him a lot of problems this is irrelevant information for me I just want him to fix my car read more

Gilbert's Auto Repair - They broke a lug nut so the moral of the story as I took my car in to get a CV axle put on the passenger side - Auto Repair Near Me - Austin, Texas

They replaced my front windshield. They did a great job at a good price. Great service and an honest friendly owner.

This man fuck my car up I have a 2015 Dodge dart I took it to him to fix a pressure sensor I get my car back he do a tune up on my car with out me telling him to so I go pick my car up it still runs worst then it did . So I take it back now my car power not working at all now he telling me to come get my refund damn right I need my 250 for my high as pressure sensor bitch ass dude all my saying is he fuck my car up I'm only giving u this star because I have too fuck u read more

I took my truck to Gilbert to have my AC repaired,brought him the parts also. He fixed the AC,took over 8 hours after quoting me 3 hours. I get in my vehicle to drive away and then I start hearing a loud vibration. Long story short my motor mounts are completely out and my engine is shaking so bad and it wasn't shaking at all when I dropped it off. I forgot to mention that while I was waiting to drop off my vehicle that there was another guy that was upset cause he dropped off his vehicle for an oil change and ended up needing motor mounts also. He was just venting to me before but I chose not to listen and now I'm stuck with the same damage. I won't be returning,I'd rather pay someone else to repair my motor mounts before I give Gilbert and his rude wife anymore of my money. Be aware ,these guys are crooks! read more

My car was smoking and Gilbert said he'd take a look at it, brought it Saturday so he could check it out and he instantly knew what it was. Brought it back money for the repair and was good to go! He's so nice and assuring. It feels like he has lots of years in the business so he's very knowledgeable, I'll definitely bring back my car read more

I've been going to Gilbert for about 2yrs now. Always treats me right. He is fast and reliable and his prices are reasonable.

I have been going to Gilbert since I moved here 5 years ago. His pricing is so rare these days. He always goes above and beyond for me. It's rare to meet a mechanic that is honest and does great work. I can count on him to find the problem and fix it with a great turn over time. I refer all my friends and they always come back and thank me! Go to Gilbert you won't regret it! read more

Seemed honest for years until I had another AC issue with my car in which he had already replace the Compressor. Had a more reputable mechanic look at it. AC Compressor was used and failed 1 1/2 years after the alleged new compressor was put in. You get what you pay for. I recommend Dave's Ultimate Automotive on Howard Lane. Spend a little bit more money for quality service and not shady business practices. read more

Gilbert was an absolute life saver. After my truck broke down on our way out of town, he took my truck in on very short notice and repaired it quickly. His prices were amazingly reasonable, he was honest and communicative. I appreciate everything he did to help out and get us back up and running. He will definitely have my business from now on. read more

Honest, hardworking, kind, and flawless service. I am in disbelief at how affordable Gilbert's is compared to the 9 other body shops I've tried and received estimates from. I'm also astonished at how perfect my car looks after taking it to Gilbert's. I was in a 3-car accident (debris flying from the car in front of me, rear ended from the car behind me) which put a huge dent right by my gas tank and then caused heavy damage to my front bumper to the point where it was falling off. My experience with Allstate and the insurance claim was a complete mess and shite show at first, but as soon as I walked in the door Gilbert took my info and the claim estimate and said he would take care of everything and even help with the $1000 deductible to make it affordable for me. Every other shop I went to was asking anywhere from $1200-7800 and ON TOP OF the insurance estimate for the SAME repairs!! It truly shows you how other shops want to rip you off. Not Gilbert. He truly cares about his customers, does honest work in hopes you'll return, and doesn't try any smoking guns or mirrors crap or tries to sell you stuff you don't need or aren't asking for. He is straight up and gives the best service at an unbelievable price compared to so many other places. Just 10 days after bringing my car to him, his technicians had not only repaired/replaced everything, they also repainted everything to a flawless degree-- it looks completely brand new and where all the damage was is now smooth as a baby's bottom and has the same sparkly silver coat that matches perfectly with the rest of the car. I cannot speak enough wonders about Gilbert and say how thankful I am that he helped us so honestly and quickly! I would write 100 reviews if I could. Thank you for fixing my little mustang Gilbert!!! I will go no where else for auto repair. read more

Gilbert's Auto Repair - flawless work on quarter panels- looks brand new! - Auto Repair Near Me - Austin, Texas

Been here 4 times in the past year. I have a 97' RAV4, so it gonna need some fixing up. First time, my starter was broken. Got it fixed in an hour, really good price. Second time, simple oil change. The third time I got a tune up & my back tire drums replaced for only 380! I got a tune up estimate from somewhere else, and they were saying it was going to be a good 400 bucks just for the tune up itself. No thank you! Went there again today to get an estimate of how much it would cost to get this noise fixed, I was guessing it was gonna be anywhere from 200-500 bucks to get repaired & it was only 20 dollars! It ended up being something simple! I went to the dealership awhile ago to see how much it was gonna be to get it fixed, and they were telling me 2,000+ dollars! No thanks again! Love Gilberts, wouldn't go anywhere else. read more

I've been having Gilbert work on my car, family's car, and friends cars for about 3 years now. I was referred to him by my boyfriend, and am very loyal to him, as he is loyal to his customers. His pricing is SO reasonable, and he is very honest. He is able to dish out repairs in minimal time and is always very willing to help. Perfect example of "good people". Give him a shot, I promise his team is worth it. read more

Same Day Service - Priced well and no additions after the fact. He was clear and got me in and out same day. Despite having to replace my water pump & my air intake valve. read more

Had been going to Gilbert's for years and was happy with it. Last time there he had put a new radiator in for us a couple months before and it started to leak. He replaced it and expected us to pay again. We won't be going there again read more

Gilbert was recommended to me by a friend and I always take my car here. He does an excellent job on body work and other car issues. His pricing is very reasonable (probably far less than most places) and I'll always take my car to Gilbert! read more

Gilbert always services my cars. He's honest and reasonable. I wouldn't hesitate to recommend him to everyone.

I had been looking for an honest and trustworthy repair shop,and I finally found it.After a bad experience at a repair shop which I won't name,I called Gilbert's and was very surprised and pleased when he quoted me half of what the other shop was wanting to charge me in labor.My car needed a new water outlet connector,which requires alot of tedious labor,needless to say it only took them six hours to fix.I am extremely satisfied with Gilbert's Shop.I finally found a reliable auto repair shop.YAY!!! read more

I lost my $250 dollars here, didn't fix the issue. I went to fix a mechanical noise the car was making when turning. They bought a wrong replacement part that didn't fix the noise and still replaced the part and plus messed up the cars tire alignment while doing so (which they didn't want to accept that it was their fault). The car was not doing the noise at first (which made me think they just greased it so that the noise was suppressed for a period of time. I paid and drove the car and the car's was going sideways and the anti-lock braking signal was turning on. This was very dangerous to drive it in this state. Even so they told me to drive it like that for the weekend to check whether the problem persisted. I obviously couldn't drive it like that for the weekend. I went back the following week and they told me the were going to check the problem. The didn't want to fix the tire alignment they said they hadn't done anything to cause that. (They were the only ones to touch the car and it didn't have the problem before). So they decided to finally fix that problem but the noise persisted and then they told me that I needed to pay an extra $390 to buy the other part that would definitely solve the problem but for the meanwhile to take the car and drive it like that and that there was no problem driving the car with that noise. What would you do after you have paid $250 and the initial issue was not solved and they just made you loose your time and money, plus they caused another problem which they didn't want to fix and finally tell you that you need to pay an extra $380 to buy another part to fix the real issue and meanwhile drive it like that (with the noise) cause there is no problem with it !?! read more

Late last year my car was in poor conditions and I was struggling to find a mechanic that didn't over price. I was referred to come to Gilbert's and it's the best decision I've ever made. He has worked on my car a few times, for different issues of course and has done a great job! Definitely recommend! read more

I first found Gilbert 7 years ago when I thought I had major car problems, After leaving my GrandAm with Gilbert giving him an OK for up to $500 I went back the next day to a $96 bill and a car running perfectly. 2 cars later I can say Gilbert is now a friend and my trusted mechanic. Gilbert hasn't made much money from me but he is now the mechanic for at least 4 of my friends and he has dome major auto work for all and they love him. Just know that because Gilbert is so busy he might take a bit longer the someone else but I have never heard a single complaint from anyone about him. read more

After ten years of business I'm walking away. My dad has had a previous bad experience and begged me not to do business with him; but I went against my dads experience and thought he would continue the quality of work he's always done. Needless to say back in October I came to Gilbert about my check engine light coming on. I told him I replaced my front battery, and the car ran fine but the light was on. He checked the code and saw it said "P305F low charging system" and suggested it was my alternator. He then quoted me $400.00 and I said I would return once I saved up the money. I came back at the end of December after getting an oil change and needing the work done by the end of the month before my inspection and registration are due. He told come in on 01/3/2019 and he'll get everything done the same day. I picked up my vehicle later the same day and after a few miles the check engine light was back on. He cleared the code the next day and still a few miles later the light is back on. By this time I could have gotten a ticket, I paid $460.00 because he changed the price, and my same problem still existed. By 01/7/2019 he loaned me a car, and told me it would take a few days to have a dealer mechanic look at the vehicle, showed me a list of things it could be but could not quote me a price. I talked with him over the phone a few times and explained that I was told my auxiliary battery maybe the initial issue. I went over the weekend before and had the alternator, and batteries checked but they all tested fine. His shop did not have the equipment needed to diagnose my issue which cost me time and money. I was very disheartened after he was not straight forward with me, and guessing the issue. He bought a $70.00 auxiliary battery did the inspection and my car has been fine. I would have saved time and money by going to a dealership. His wife argued, he threaten me, and told me he would get his lawyer involved after me questioning what I paid for. I could not get all receipts nor my request for my part he took off my car back. I don't think you do business this way. I got my car back on 01/09/2019 and will never do business with him again nor will my family or friends. We are done. read more

Somehow my dad found out about this place when I moved up to Austin a little over 4 years ago, and this is where I take my car, 1999, Nissan Altima, whenever it needs repairs. Now small stuff like oil changes, I'll do on my own, but I just had to have my radiator replaced due to a leak. Unfortunately I live too far away to drive it in, so called Gilbert up, and he was able to recommend a towing company to come pick up my car and take it to his shop. Cool part is he has allowed me to put the charge of towing on the final repair bill w/o adding a couple extra bucks. Towing company said they would charge me $65 to tow from Hutto to his place on thermal, and when I saw the bill, it was the exact same $65 charge, no mark-up. And best part was, he got the car in & out in less than a day. It got delivered by the towing company right before he closed on Monday evening, and was ready for pickup early Tuesday afternoon. Between the 4 vehicles that are used between me, my brother, and parents, they all go to Gilberts for any mechanical needs. Gilberts Auto Repair is Quick, efficient, and reliable and trustworthy. read more

I brought my car here to be repaired because it was close to work. Not only did he charge me more than other shops had quoted me ( i didnt find this out till I had to take it somewhere else.) but he broke more than he fixed, and denied doing it. Ended up costing me over 1000$ when if I had taken it somewhere else to begin with it would have only cost 250$. read more

Don't ever come here! He over charged me and didnt even fix my car. He broke a part, put back in my car anyway, and denied it was him. I took my car somewhere else and they charged me much less than him. I will never come back here again read more

If you're looking for a honest mechanic with affordable prices, then Gilbert's Auto Repair is the place go. I have three older vehicles, 97 Ford Explorer, 98 BMW, 01 Mercedes SLK, and I have been taking all of them to Gilberts for the past 4 years. I have utmost trust and confidence in the service provided by Gilbert and would never consider taking my vehicles any place other than Gilbert. read more

This people are awful. They never fixed my problem and I still got charged for something they didn't. Watch out