They explain the situation very well and offer solutions. I feel safe and taken care of when I come here

Disappointed with a specific charge that I did not authorize. Took my issue to the manager who graciously heard me. I will them kudos for fixing my car well; it has a smooth ride. read more

My old F150 (2002) needs a lot of TLC. When I took it in last time for a main seal replacement on th engine, the day after I got it home, there was another problem. When I got it back up to the shop, they figured out what the problem was and fixed it on the spot for free. They also took the time to explain exactly how the repair changed my engine and what to expect. I really appreciated that they took the time with me personally. I'd recommend them for sure. read more

I was not expecting the phone call that I got from Cody the new manager at daves ultimate automotive. I had some brake issues with my 2010 Toyota Tundra and it would not pass inspection. Cody from Daves ultimate Automotive was kind, courteous, and professional and I felt that Cody and his team went above and beyond, fixed my issue gave me a rental provided a solution to the issue at hand and kept me updated every step of the way. I would recommend Dave's ultimate automotive to anyone and I will definitely be taking my vehicle to Dave's automotive for any future work I might need. read more

Dave's Ultimate Automotive - Auto Repair Near Me - Austin, Texas

I did not go to the Howard lane store intentionally but more out of a misunderstanding over the phone however I am very happy that I met the guys and will make the drive again ! They got me in on a last minute repair and supplied me with a loaner which has become unheard of these days. They have a great sense of knowledge and a personable vibe. I will be back and recommend them highly ! Cody is the MAN! read more

Dave and his team went out of their way to get my car back on the road. They communicated the type of service the vehicle needs vs my assumptions. What I thought was a fuel injector problem ended up being a messed up coil pack. Dude. That's awesomely honest. They asked if I still wanted to do the injector cleaning or they could remove the service. I attempted to do the repair myself but butchered it. Dave's team was there to rescue me and the work done is comparable to the mechanics at race shows. Super fast. These guys are beyond pros. read more

Dave's Ultimate Automotive - Auto Repair Near Me - Austin, Texas

I had been putting off auto repairs due to finances, so I already had a good idea about what needed to be replaced on my car and an expectation of what the ballpark price "should" be. Then the car found out I finally had some money saved and decided to go belly up. I thought it was either the battery or the alternator because I couldn't get the battery to charge up, so now I HAD to get it fixed. I decided I might as well get the other stuff fixed while I'm at it. I researched for a long time trying to decide which mechanic to trust with my car and found that a lot of people had a lot of good things to say about Dave's Ultimate Automotive- Howard Lane location. I also read the bad reviews and the complaints seemed kinda stupid, petty, or from people who have no idea what it takes to repair/replace an auto part- but that's just my interpretation of the bad reviews- you can decide for yourself. But the good reviews were spot on! Cody and everyone were so nice to me, explained everything, gave me options and frequent updates, and most importantly no one talk down to me or laughed at me when I told them how old and neglected my car was, and no one tried to scare me into getting unnecessary repairs (you cannot believe how many times I've been talked down to or have been told the ol' "this needs fixin' ASAP or you're gonna die!" and it winds up to be something minor or didn't even need fixing- it's exhausting!). Everything they said needed replacing were the same things I had suspected needed replacing, and the cost was exactly within the ball park I thought it would be too! WooHoo!! Thank you so much Cody and everyone who worked on my car and to the young man who picked me up, you will never know how much this means to me, I truly appreciate it. I will definitely be going back for future services and repairs. read more

I have had such wonderful care done for my car. The people at Daves on Howard lane are very professional and take care of your automotive needs, They are very honest and caring, they rake care of your car in such a professional manor and keep u informed of the progress.. They make you feel like your the only customer there. They offer a shuttle service and it is much appreciated. They inform you of the progress and are spot on with the amount of the cost. I feel that I am in very good hands with these guys. I would highly recommend them . The team tat the front desk are knowledgeable and go out of there way to make sure everything is being done to your care that is needed and not add any work without consulting you first. read more

It's pretty hard to get five stars out of me, but this establishment deserves it. I've been working on cars on and off for 40 years and I usually do my own brake work. However, now that I'm older I have more discretionary income so I am willing to let someone else do the labor. Nonetheless, I'm VERY particular about the parts being used. This business uses some of the best made parts. I especially wanted Akebono brake pads used all around and premium rotors, not Chinese ones. Most brake shops do not use these brake pads which are definitely more expensive but well worth it. They also flushed the brake system using high-quality dot 4 fluid. All around new rotors, pads, labor and brake flush came to almost $1500 on our Accord. If you're a first time customer they'll give you 20% off up to $100. After doing a walk around and checking on the work followed by a test drive, I can say I'm very happy with their work. read more

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Dave's Ultimate Automotive on Howard lane has gone above and beyond yet again. I've been coming to Dave's for years and could not be happier with the service. Bryan was especially helpful when reviewing the report of suggested repairs. Letting me know honestly what repairs are needed and what can wait. They even gave me a ride to work! I won't trust anyone else to work on my 2010 vehicle. Highly recommend! read more

Manager is quite rude. Spoke upon on other stuffs too and ironically two bolts strip and on my oil pan. And telling another call cops sue to be frustrated was not kind. Ironically enough on other did do good job. But even then. Looking upon that. Was no good. And yet why. He was nice but then folk need stop state other oddities upon on or with other people. And they sure did. read more

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This is not my first visit to Dave's but today they went above and beyond! A routine maintenance visit at another shop left me suspicious that something was wrong with my car. I literally stopped in at Dave's and we went from diagnosis to resolution in just minutes! All the techs and management were so accommodating and helpful. Thank you Dave's and especially Cody for getting this done so fast! read more

We were considering buying a used vehicle for my sons first car. Took it to Dave's to have them do a pre buy inspection and I can say they saved us THOUSANDS not to mention a ton of headache with that POS. The car was riddled and had been in a wreck that wasn't disclosed on carfax. They were kind, informative, and completely upfront with what we'd be facing repair wise and time frame wise if we decided to purchase. I cant thank your team enough. We will def be back as customers with our other vehicles in the future. read more

TLDR; Amazing, just go. Make an appointment so you don't screw anybody, but great customer service, quality work, and legit prices. After a "check-up" at my car dealership, the dealership listed a number of "immediate concerns" that needed to be address and would have cost a pretty penny (basically, oil change, tire rotation, wheel alignment & balancing). Hesitant to just sign on, I took my car to Dave's to confirm that these concerns were indeed immediate and would indeed cost the amount that the dealership estimated. Gave them a call to give the list of "needed services" based on my car dealership, and they were great about fitting me in quickly. Also, am going on a hefty road trip soon, so they added a free trip check. After the trip check and basic inspection, they did identify that there was a slight alignment issue. The other things didn't need to be address, but I decided to just go for it because of the trip, low cost, and it'd honestly have to be done at some point anyway. What I really appreciate was the fact that they communicated these things with me, showed me numbers that caused the "issue", gave me a reasonable price and let me make the decision for myself. They're great, honest people! read more

Wow...as if I could really say anything better about this place after 10 years. Today...I came in for an oil change (way overdue btw - I'm a workaholic), and when it was done, he said he got the blue screen of death on his computer. He said "you can wait for an invoice or just go". I'm thinking, no it's ok - I can wait. He said, "well, I'm giving you your oil change free today". Whaaaat? Really? Yup, really. I have no idea why, nor do I really care. Thank you. It couldn't have come at a better time. Please see my previous reviews for more nitty gritty details. This place is great! I could have gone somewhere else for Saturday hours, but my loyalty is here. :) read more

I came here on a whim because this place is a 2 minute drive away from my house and I needed my car inspection ASAP. Usually this is a headache when I go to other places because even when I make an appointment, it still takes a while to get to my car. I was pleasantly surprised my car was almost immediately serviced after I arrived 5 mins before my appointment. Really, really friendly people work here. Genuine people, fast service, and so convenient to get to! Really happy to become a regular here in the future. read more

I took my car to another mechanic and they told me there were at least $3,000 worth of repairs needed on my car. I was skeptical but wanted to make sure my car was safe to take on a road trip, so I made an appointment at Dave's and they were able to book an appointment within the same week. The time they quoted for service was accurate and at the end of the inspection I received a full report on my vehicle (with pictures included!!!). Everything was broken down into OK, suggested service and required service. Dave's Ultimate Auto saved me thousands of dollars in unnecessary repairs! read more

At one point I stopped going to Dave's because they are always so busy and I needed to get in and out. BIGGEST mistake of my life ! Gone to other places and I find myself back to them. Professional , honest , friendly and they CARE! Sorry for being unfaithful. Never again ! read more

I was hoping I'd never see these guys again... not because they suck, they're actually great, but if I have to go see them it means my car is unwell. Sadly, one day my... I was going to say 15-year old, but wow, it's actually more than 17 years old! car started smelling like it was burning... and a little smoke started coming out from under the hood. Now, I'm no car guy, but that seemed like a clue that something might be wrong, so I took it in. I got the bad news by email... pictures of all the leaks... leaks from valve cover gaskets, oil pan, oil drain plug, power steering pump, power steering hose, etc. I was getting ready to be all indignant about the power steering items, since they'd just been replaced a year and a half ago, but when I called and talked to Brad he said they were still under warranty and they'd already started replacing them. The recommendations for the leaks were just to keep an eye on them, since the bill would be exorbitant... when I mentioned I was thinking of selling the car soon he even looked up the price of the car for me online. The best thing about Dave's Ultimate is that they're honest, not only do they tell you only what's broken, they tell you what you don't have to fix right away. read more

I think this place is great. They took care of me and I will make this place my go to place. They even educated me on my issue in which I appreciate that. I 100% recommend this place. I see why they have such high ratings. I was in and out. Thanks guys. Even though it was a simple battery issue I still appreciate it. read more

Honest and excellent service. I initially had concerns about the cost of an inspection for my Volkswagen Passat, but Josh followed up with me and very patiently explained every detail of the procedure and why it cost as much as it did. Great people, I'll be back for sure. read more

I have been a regular user of Dave's for at least 2 years now. I try like everyone to get the best deal, for the best value......EVERY SINGLE TIME DAVE"S WINS!!!!! for one point I have a Saab, its hard to get an honest repair shop anywhere who gives you a fair shake, but Dave's did when I had to get my Combo Switch worked on. They have even given me a free t sections for my windshiled spraires, because mine broke. So with respect to this all my oil change read more

Went to Dave's Ultimate Automotive to get my 2013 Touareg TDI aligned (4 wheel alignment). Called as I was headed back from Houston. Made an appointment for the next day @ 9:00 AM. Arrived at 9:00 AM. Dave took my keys and I decided to hang out and wait. VW Touaregs require all 4 wheels to be aligned so I figured 1.5 hours to 2.5 hours. Dave's Ultimate Automotive had it done in 1 hour and 11 minutes (timing stopped when my keys were handed back to me). Price was $129.99 plus tax. Dave's Ultimate Automotive gave me a discount (new customer discount) so that I only paid $109.36 out the door. Faster than the dealership. Cheaper than the dealership. Closer than the dealership. Yep. Likely will be back..... read more

The team at Dave's is really, really great. I got a trumped up inspection from Toyota, and Robert went above and beyond to go through and identify what was actually necessary. He even took the time to point out parts of Toyota's report that he wouldn't change yet, and gave me a suggestion of when to replace those parts in the future. No upselling here, folks. On top of that, their prices almost beat every auto mechanic in the area - and the few (we're talking...$20 total on a $1000 bill) places they were higher feels entirely worth it for the service Robert put in. On top of that, he happily replaced my car battery for me even though it was a week after I'd gotten my car serviced, and a few weeks after that, unblinkingly let my mom (not even me!) sweet talk him into replacing my wiper blades. Best mechanic shop ever. read more

Great team at Dave's. They implemented safety and distancing protocols across the entirety of their work, from the no contact desk interaction to the plastic coverings over the interior to the face masks used by every employee. Great care taken and great work performed in a time when safety and quality are especially important. read more

Everyone at Dave's is so great; I try to never go anywhere else! I first visited Dave's on a recommendation from a friend; I am so glad for that friend and wish to now recommend them to you. I was having air conditioning problems; in Texas in the summer, that's unbearable. I first took my car to the dealer, and their response was, "We can't reproduce it. We changed the filter, though; that'll probably fix it." WRONG! So when it, of course, happened again I took it to Dave's. The experience was like night and day as compared to the dealer. At Dave's, they took the time to listen to my explanation of the problem, asked questions to get more details, and then gave me full details of how they would like to try finding and fixing the problem. They said they need to stress the A/C to the point of overload to see where it goes wrong, could they keep it overnight and have my permission to do this. They ASKED me, rather than TOLD me--WHAT?! Point 1 for Dave's. Toward the end of the day, they called me back, triumphantly explaining they had reproduced the issue. They had some ideas, but would need to test it some more to be sure they knew what was causing it, so they'd get back to me again. I felt so informed--they were really keeping me involved in this whole thing! After confirming the issue, they had to order a part, but they wanted me to have my car until they could get it in, so I brought it back when the part was in, and they fixed it. I have never had issues since! They fully explained to me what the problem was, how they fixed it, and what signs to look for in the future that would tell me something had gone wrong again. I had never felt so included or so informed through a repair! I was sold and vowed never to take my car anywhere again. Since then, I've taken my vehicle to Dave's for all kinds of different things, even regular maintenance. Whereas the dealer would give me a laundry list of "must-do" add-ons each time, the folks at Dave's would provide a list of recommendations, with details about severity, cost/time to fix, and prioritize them for me, so that I could be the one making the informed decision about when and how to follow up on those additional items. They provide personal attention that makes each customer feel important, they are always communicative, and they even have shuttle service when I do not have a ride and have to leave my car. Dave's: you have my loyalty and my deep appreciation. Thank you! read more

As a single mom, i was hesitant to take my car to the repair shop. However, Dave's staff has changed my way of thinking. They kept me informed of what each step of the process was, and made me feel like they were working for me to get the best deal possible on the repair cost. They even helped coordinate the cost with Snap finance so i could pay the repair in multiple payments. I will definitely be returning to them in the future. Great job guys. read more

These guys are fantastic. After taking my car to a dealership who took 8 days and didn't even look at the car, I took it away and scheduled an appointment right at Dave's. Front office folks were super nice and took time to answer any questions I had, dropped the car off at 8 and it was fixed by 11am. Meanwhile the dealership had misdiagnosed it and were about to charge me for a pricey repair. Dave's also let me know of a few other things going on with the car as well and if they were critical or not and when I would be needing to look into fixing them. Far cry from the typical "THIS NEEDS TO GET FIXED NOW OR YOUR CAR WILL TURN INTO A TRANSFORMER AND DESTROY THE UNIVERSE" that other places have done if I didn't so much as replace a wiper. Note you have to make an appointment but they're great about getting you in. I'll be going to Dave's from here out. read more

I really liked these guys. I was tired of jiffy lube for oil changes and i just recently moved so I tried this shop out. Quick work. Friendly service! And you get an unexpected first time discount!! I look forward to working with them as long as we still live here. read more

Excellent Service Walked in without a booking after picking up our car that had been in storage. Needed it serviced before a long drive home. Even though it was obvious they had a full day booked, they saw to our car straight away knowing we had a long drive ahead. The guys at the counter were extremely accommodating and professional. We were in and out before we knew it and our car ran as good as new. Very reasonably priced and outstanding service. Definitely recommend! read more

The job was down right by me, I didn't go in because my car was shaking I went in because It had a noise that I could not find. It's sucks to take my car in good conditions and for a noise and leave with my car shaking and feeling like the engine is going to fall off... and I don't need to find a shop I do all the repairs my self and haven't had any problem still runs like new. I Don't need a shop to be scamming me wether it happens yesterday or two years hago it happened. read more

Josh and Dave and the entire crew are all very professional, knowledgeable and customer service oriented. I was offered a complete estimate of the work my car needed and service was done quickly, efficiently and with a smile. I take both my cars to Dave's Ultimate Automotive on Howard Lane for service. I will refer all my friends. read more

I must say that going to Dave's Ultimate Automotive provided me a sense of relief. They were professional and I felt so grateful that they took care of my care. All the mechanics were awesome and very knowledgeable . I just move to Austin from Houston and I really prefer to give my business to a smaller individual shop. Although, they have other shops, they are local. As long as I am living here, This is where I recommend every go !! Annette Goldstein read more

Excellent service as always and safe COVID measures taken. I trust that I am given correct information regarding my vehicle and the work that needs to be done to keep it running safely as all of the staff are very good at what they do. Josh at the service desk is wonderful as well as all of the other staff. Would not take my vehicle anywhere else as this is the place for good dependable service. Thank you for all you do for me & my 4Runner, Geneva K. read more

Dave's Ultimate Automotive has always taken great care of my vehicles and treated me fairly and honestly. I would highly recommended their services. read more

Great communication (send u an email or text with a thorough report), customer service (respectful, honest) and fair prices. They'll even let u know what is mandatory to be fixed and what can wait a bit. read more

I'm sitting here at DUA's on Howard Lane with a smile on my face and it occurred to me, "how is it possible that I'm sitting at an auto repair facility in a good mood"? How? Revisiting my first line, because "I'm sitting here at DUA's on Howard Lane..." I found Dave's on Yelp in the most desperate of situations. I'd purchased a dealer "certified used" (laughable, thank you Nyle Maxwell) Jeep with a distinct knocking noise that no one (including Nyle Maxwell) could properly identify and diagnose. I'd been to Midas (thinking shocks and $1200 later on a struts and brake job found out that was not the problem), Nyle Maxwell TWICE who tried to tell me it only needed bushings lubed and finally to Dave's where Brandon and his crew not only identified the problem, but informed me that my car appeared to have been in an accident resulting in a bent subframe and a bound up control arm knocking against the axle, as a result. Well! Nyle had never reported the accident and neither had CarFax when we purchased but sure enough Brandon pulled an updated CarFax to confirm his suspicions and lo and behold, a year prior to our purchase, the car had had that same area repaired. Nyle had nothing to say but "whoops" and as for CarFax well they're not worth the paper printed on. Dave's came through for me when all of these other brand namers in the biz failed and failed BIG! In the end, Brandon provided me a full reporting with pictures on the problem, identifying the underlying cause (needing to replace the subframe, otherwise, replacing only the control arm would have meant the problem would have resurfaced - and did Nyle Maxwell mention that? No.) AND Dave's did it all at hundreds cheaper than Nyle's quote to only replace the control arms. I've lived with this mind numbing knocking noise for 8 months before finding Dave's and now? Nice, quiet, and sturdy drive. Further, I had to revisit Midas because my brakes (under warranty) were still squealing despite two front pad installs and two rotor refinishes followed by new brakes and new rotors before they finally inform me, after the fact, "oh wait, the squealing is from your back brake drum that's warped. We can fix it along with new shoes for $440". I left Midas, took their quote and drove straight to Dave's. They took my car in on the spot and $160 later, the shoes are fine, the drum has been turned (not warped after all), and the noise is kaput. Dave's, when I visited you the first time, you had earned a customer. When I had to visit you the second time, you had earned a customer FOR LIFE! And all my friends and family will all receive my highest recommendation. For the general public, this is for you. Don't waste your time OR your money anywhere else. Had I gone to Dave's from the beginning, I would have saved so much in both. What's more, our next used car purchase (coming soon) will be done ONLY AFTER Dave's has had a chance to give me the greenlight. Dealer or not (CarFax or NOT!), the ONLY people I trust in car repairs/inspection/condition are at Dave's. PERIOD! Dave's also provided a courtesy ride home and in both visits the guys at the desk would all weigh in on my issues and provide advice. As a woman in a car repair situation, these are the people I trust to be on my side and truly want the best for my situation. Go! See for yourself! These guys are the real deal in this business - without a single doubt in my mind! Thank you Dave's Ultimate Automotive!!!! read more

Always get great service @ DUA on Howard Lane in Austin. I am so glad that I was referred to them (referred by CarMax), and will continue to use them as long as I am in the Austin area. The staff at Howard Lane location is the BEST! read more

Dave's Ultimate Automotive - Austin 2020 Award (very deserving) - Auto Repair Near Me - Austin, Texas

I was very happy with my experience at Dave's Ultimate Automotive. They were able to check me in for my appointment to get my car inspected on time, and I didn't have to wait very long. They were very professional, friendly, and did a great job! read more

We just moved to Austin and needed some work done on our 2014 Nissan Murano Crosscabriolet. A search on Yelp gave me Dave's as an option. I sent an email requesting a quote and within a very short period of time Josh sent me a reply. Josh and I emailed several times and the reply was always timely. The work was done quickly and for less than was quoted. If we need anything done on any of our vehicles, we will be using Dave's and highly recommend them. read more